Sapporo Grand Hotel

Choose dates to view prices

Photo gallery for Sapporo Grand Hotel

4 restaurants, breakfast, lunch, dinner served; French cuisine
4 restaurants, breakfast, lunch, dinner served; French cuisine
Exterior
Lobby
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking | Down duvets, individually furnished, blackout curtains, free WiFi
Luxury
4.5 star property
9.2

Wonderful

Luxury hotel near Sapporo Clock Tower

Located close to Sapporo TV Tower and Tanukikoji Shopping Street, Sapporo Grand Hotel provides an art gallery on-site, shopping on-site and a hair salon. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Nishi 4-chome 1-jo Kita Chuo-ku, Sapporo, Hokkaido, 060-0001
  • Place, Sapporo Clock Tower
    ‪5 min walk‬
  • Place, Sapporo TV Tower
    ‪7 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪8 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪59 min drive‬

Room options

【Annex】 Standard Triple Room Non-smoking

  • Sleeps 3
  • Free Wi-Fi

East Building Comfort Double Room

  • Sleeps 2
  • Free Wi-Fi

【East Building】Anniversary Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

【East Building】Comfort Large Hollywood Twin Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

[JULY,2025 Renewal]Superior Twin Room, Non Smoking (Main Building)

8.0 out of 10
Very good
(15 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Comfort Double Room, Non Smoking, East Building

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Comfort Large Hollywood Twin Room - Non Smoking, East Building

8.8 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[Grand in Grand] Double Room/lounge access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

[Grand in Grand] Deluxe Double Room/lounge access, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

[Grand in Grand] Deluxe Twin Room/lounge access, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Corner Deluxe Twin Room -Non Smoking, East Building

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Twin Room with Tatami Non-smoking, East Building

  • 62 sq m
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

Luxury Double Room : Non-smoking, East Building

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Connecting Room : Non-smoking, East Building

8.6 out of 10
Excellent
(4 reviews)
  • 70 sq m
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

Deluxe Twin Room-Non Smoking, East Building

9.0 out of 10
Wonderful
(14 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Large Twin Room, Non Smoking, East Building

9.2 out of 10
Wonderful
(25 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Corner King Double Room-Non Smoking, East Building

9.8 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking

  • 162 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[JULY,2025 Renewal]Superior Double Room, Non Smoking (Main Building)

8.2 out of 10
Very good
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Run of House, Twin Room - Non Smoking

8.8 out of 10
Excellent
(57 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Run of House, Twin with extra bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Run of House, Double Room - Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Run of House, Single Room - Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Triple Room, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Quadruple Room, Non Smoking, Annex Building

8.4 out of 10
Very good
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

8.6 out of 10
Excellent
(24 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

[Grand in Grand] Junior Suite (Twin Bed)/lounge access, Non Smoking

  • 67 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

[Grand in Grand] Junior Suite (Double Bed)/lounge access, Non Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premier Double Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Annex Building Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

【Grand In Grand】Intelligence Double Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

Main Building Executive Deluxe Queen Room with Garden View

  • Sleeps 2
  • Free Wi-Fi

【Grand In Grand】Super Bath Deluxe King Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

【Grand In Grand】Well-Being Deluxe Twin Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

Main Building Executive Junior Suite

  • Sleeps 2
  • Free Wi-Fi

【Grand In Grand】Super Suite Twin/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

July 2025 Renewal【Main Building】Superior King Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Deluxe Twin Room

  • Sleeps 4
  • Free Wi-Fi

【East Building】Deluxe Twin Room Non-smoking

  • Sleeps 4
  • Free Wi-Fi

【East Building】Corner Deluxe Twin Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

【East Building】Comfort Japanese Living Room Non-smoking

  • Sleeps 5
  • Free Wi-Fi

【East Building】Connecting Room Non-smoking

  • Sleeps 5
  • Free Wi-Fi

Main Building Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Corner King Room

  • Sleeps 2
  • Free Wi-Fi

【Annex】 Standard Family Room Non-smoking

  • Sleeps 4
  • Free Wi-Fi

East Building Standard Large Twin Room Non-smoking

  • Sleeps 3
  • Free Wi-Fi

【East Building】Corner King Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

【Grand In Grand】Junior Suite Double/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

【Grand In Grand】Junior Suite Twin/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

Main Building Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

【East Building】Comfort Premium King Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

East Building Concept Corner Deluxe Room

  • Sleeps 4
  • Free Wi-Fi

East Building Comfort Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Light Court Double Room

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Light Court Twin Room

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Suite

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Junior Suite

  • Sleeps 2
  • Free Wi-Fi

East Building Standard Corner Twin Room

  • Sleeps 2
  • Free Wi-Fi

East Building Standard Light Court Twin Room

  • Sleeps 2
  • Free Wi-Fi

East Building Standard Light Court Double Room

  • Sleeps 2
  • Free Wi-Fi

Universal Room

  • Sleeps 2
  • Free Wi-Fi

East Building Comfort Connecting Room

  • Sleeps 4
  • Free Wi-Fi

East Building Executive Family Room

  • Sleeps 2
  • Free Wi-Fi

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

9.0 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Executive Floor Deluxe Double Room/lounge access, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Floor Double Room/lounge access, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Floor Hollywood Twin Room/lounge access, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Floor Junior Suite (Twin Bed)/lounge access, Non Smoking

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Floor Large Hollywood Twin Room/lounge access, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Floor Large Twin Room/lounge access, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Floor Premier Double 1 King/lounge access, Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Floor Suite Room(Twin Bed)/lounge access, Non Smoking

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

[JULY,2025 Renewal]Double Room, Non Smoking (Small, Main Building)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

[JULY,2025 Renewal]Superior Twin Room (3 people, Main Building)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Run Of House Single Non Smoking

  • Sleeps 1
  • Free Wi-Fi

Run Of House Twin Non Smoking

  • Sleeps 2
  • Free Wi-Fi

July 2025 Renewal【Main Building】Superior Twin Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

【East Building】 Comfort Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Run Of House Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

July 2025 Renewal【Main Building】Queen Double Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Large Twin Room (Comfort Floor)

  • Sleeps 3
  • Free Wi-Fi

Twin Room (East Wing) *Allocated On Arrival

  • Sleeps 2
  • Free Wi-Fi

July 2025 Renewal [Main Building] Semi-Double Room

  • Sleeps 1
  • Free Wi-Fi

July 2025 Renewal [Main Building] Double Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

July 2025 Renewal [Main Building] Superior Twin Room/3 People Use

  • Sleeps 3
  • Free Wi-Fi

[Executive Floor] Double Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Hollywood Twin Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Large Hollywood Twin Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Large Twin Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Deluxe Double Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Premier King Double Room/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Junior Suite Room (Twin)/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

[Executive Floor] Suite Room (Twin)/Lounge Access

  • Sleeps 2
  • Free Wi-Fi

Standard Superior Twin Room-Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Standard Double Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Sapporo Grand Hotel

This hotel features 4 restaurants, a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Sapporo Grand Hotel offers 494 accommodations with complimentary bottles of water and complimentary slippers. Each accommodation is individually furnished. Beds feature down duvets. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Sapporo Grand Hotel. During your stay, you're just a quick walk from Tanukikoji Shopping Street. Free WiFi in public areas, 4 restaurants and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at NORTHERN TERRACE DINER
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 4-minute walk from Sapporo Clock Tower and 8 minutes on foot from Tanukikoji Shopping Street
There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Sapporo Grand Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Sapporo hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
NORTHERN TERRACE DINER – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
KOKAKU (Chinese Dining) – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Waraku (Garden Dining) – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.
BIG JUG (Hokkaido Dining) – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open selected days.
OLD SALOON (Lounge & Bar) – This bar specialises in French cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,500 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • BIG JUG (Hokkaido Dining)
  • KOKAKU (Chinese Dining)
  • NORTHERN TERRACE DINER
  • OLD SALOON (Lounge & Bar)
  • Waraku (Garden Dining)

Things to do

  • Art gallery
  • Shopping

Family friendly

  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (95 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 16 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1934
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4000 for adults and from JPY 2000 for children
  • Covered self-parking fee: JPY 2500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sapporo Grand
Sapporo Grand Hotel
Sapporo Grand Hotel Hotel
Sapporo Grand Hotel Sapporo
Sapporo Grand Hotel Hotel Sapporo

Sapporo Grand Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1188 out of 1817 reviews
Rating 8 - Good. 470 out of 1817 reviews
Rating 6 - Okay. 108 out of 1817 reviews
Rating 4 - Poor. 30 out of 1817 reviews
Rating 2 - Terrible. 21 out of 1817 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hoi Yin Eugenia

Stayed 5 nights in Jan 2026

10/10 Excellent

Sidney

Stayed 3 nights in Jan 2026

10/10 Excellent

Brooke

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Ju yeon

Stayed 1 night in Jan 2026

10/10 Excellent

Sam Arthur

Stayed 1 night in Jan 2026

10/10 Excellent

maria

Stayed 4 nights in Jan 2026

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay at a very clean, pleasant and convenient location. The staff were quite friendly and professional. All encounters with the staff demonstrated a pleasant interaction and staff happy to answer questions and assist. The room was immaculate with plenty of amenities. The breakfast was amazing. Ultimately our stay was so pleasant we are returning to stay on our return trip.
Stayed 1 night in Jan 2026

6/10 Okay

Rosario Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is great with ample dining options. Service is good just the Room is outdated, with wall to wall carpeting, not good for asthmatics
Stayed 2 nights in Jan 2026

6/10 Okay

Rosario Angelica

W
Stayed 2 nights in Jan 2026

10/10 Excellent

su

Stayed 1 night in Jan 2026

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
I’ve enjoyed my stay at Sapporo Grand Gotel. The staff was all very courteous! I’ll definitely come back!
Stayed 4 nights in Jan 2026

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel from the moment we got there, staff were very helpful and nice. Close to transport, shopping and food. Thankyou.
Stayed 7 nights in Jan 2026

10/10 Excellent

Belén

Stayed 4 nights in Jan 2026

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, check in great, room clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Christianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! New, comfortable rooms, a nice rooftop view and close to multiple stations.
Stayed 5 nights in Dec 2025

8/10 Good

Su Yinn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, very accessible and convenient with the option of walking above/ below ground (in good and bad weather). Near and walkable to many good food, tourist places, shopping, JR and subway stations. Staff were friendly and helpful with questions. We stayed at the East building, room carpet seems a bit dated but otherwise all clean and a wonderful stay.
Stayed 2 nights in Jan 2026

8/10 Good

ONG KWANG KWANG

Travelled with family
Liked: Cleanliness, staff & service
The older side of the hotel is a little bit dark in the hotel room walk way.
Stayed 7 nights in Jan 2026

10/10 Excellent

Siteng

Stayed 1 night in Jan 2026

8/10 Good

Dhiren

Stayed 1 night in Jan 2026

10/10 Excellent

Toru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including food, convenience, transportation, safety, cleanliness, and courteous service are excellent. One of the best place I have ever stayed in Japan. Highly recommended.
Stayed 2 nights in Dec 2025

10/10 Excellent

Akemi, MASON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a great experience with my family. I booked a room for two, but two more family members ended up joining. The room was so spacious that two additional beds could easily fit. The room was clean, staff were helpful, and dining was excellent. I only wish that the hotel provides a public baths!
Stayed 2 nights in Dec 2025

4/10 Poor

William

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Fridge was broken, then replaced. But the food I had spoiled. Staff shrugged and said too bad when I asked for compensation.
Stayed 3 nights in Dec 2025

6/10 Okay

Chee Phen, Singapore

Stayed 4 nights in Dec 2025

8/10 Good

soojung

Stayed 4 nights in Dec 2025