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Hotel Story

3.0 star property

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Photo gallery for Hotel Story

Property entrance
Bar (on property)
Hallway
Reception
Family Room | Minibar, desk, iron/ironing board, free cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Saliha H. Muvekita 4, Sarajevo, 71000
  • Place, Gazi Husrev-Beg Mosque
    ‪3 min walk‬
  • Place, Latin Bridge
    ‪5 min walk‬
  • Place, Sarajevo City Hall
    ‪8 min walk‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, iron/ironing board, free cots/infant beds

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, desk, iron/ironing board, free cots/infant beds

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Single Bed and 1 King Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Minibar, desk, iron/ironing board, free cots/infant beds

2 Bedroom Apartment

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Comfort 2 Bedroom Apartment

Comfort 2 Bedroom Apartment | Living area | Flat-screen TV

Comfort 2 Bedroom Apartment

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Minibar, desk, iron/ironing board, free cots/infant beds

Exclusive Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Story

A coffee shop/cafe, coffee/tea in a common area and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance.
Hotel Story offers 9 air-conditioned accommodations with minibars and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Sarajevo hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Hotel Story, you're connected to a shopping centre and just a quick walk from Ferhadija Street. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Sacred Heart Cathedral and 3 minutes on foot from Gazi Husrev-Beg Mosque
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Story.

This 3-star Sarajevo hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day); reservations required
  • Return airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night
  • Administrative fee: EUR 1.02 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Late check-out fee: EUR 30
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a first aid kit
Hotel Story offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served or allowed at Hotel Story.

Property is also known as

Hotel Story Sarajevo
Story Sarajevo
Hotel Story Hotel
Hotel Story Sarajevo
Hotel Story Hotel Sarajevo

Hotel Story Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 46 reviews
Rating 8 - Good. 8 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Parastoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very adequate, convenient and great location
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was great, as well as the hotel location. However, beds were super squeaky so we were waking each other up all the time. Also, the beds and pillows are very unconfortable. The hotel should invest in that asap, as we couldn’t rest there at all, while its a nice property overall. Also, the parking is too far for someone who has more luggage.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in mint condition. Extremely clean. Looks like brand new hotel. Staff is exceptionally friendly and helpful. Location is in the middle of old town Sarajevo. Walking distance to every importand point in the old town. Also, could not be safer location. Recommend this hotel by all means. Covered parking is available one block from the hotel, and also open lot is extremely close. All within walking distance. Not a single problem or complaint.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel at a reasonable price. Enough room for a family of 5 which is hard to come by in Sarajevo. Staff were friendly, professional, and helpful. Room was quiet. Fantastic location. We will definitely stay here again!
Stayed 1 night in Jun 2021

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and excellent staff. Condition was mostly good, but shower did not drain well which made the bathroom floor very wet. Other than that, it was great.
Stayed 3 nights in Sep 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is 5-stars PLUS!

This is a great place that is in the middle of everything in Sarajevo. But what really stood out was the friendly staff that made are stay even more enjoyable. They were extremely helpful whenever we needed it. Much thanks to all of them!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Alex, DC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Sarajevo, great staff, great breakfast. They will arrange your airport pick up and drop off.
Stayed 4 nights in Aug 2019

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

soha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Zed, USA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location but you need to park at a nearby garage and walk to the hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Fakhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Just fabulous. Amazing location and service. The front desk lady was beyond helpful!
Stayed 2 nights in Jul 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it!

Great place to stay in the best location in Sarajevo. Had a lovely stay!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Dona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location. Large room. Bathroom had some unusual elements with the way pipes were run.
Stayed 1 night in May 2019

8/10 Good

Yuen Chi

Liked: Cleanliness, staff & service, room comfort

Modern hotel at good location

Good location & spacious room.
Stayed 2 nights in Apr 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Rooms were tidy. Love the contemporary modern renovation of the hotel. Room was so spacious. Location was central to town. Excellent customer service. I will be visiting again
Stayed 4 nights in Mar 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern near the old town

Friendly staff, new and modern room/bath, good breakfast
Stayed 2 nights in Feb 2019

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little find in Sarajevo

Great find in the heart of Sarajevo. The staff went above and beyond to make sure our stay was perfect and were super friendly.
Stayed 4 nights in Jan 2019

8/10 Good

yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location modern hotel

I stayed 1night with my husband in 2bedroom apartment. The location is GRATE! It is center of the old town, many tourist spots, restaurants, shops, and small supermarket are around the hotel. Big shopping mall is in 10min. from the hotel. Very convenient for everything. Modern and warm interior, and I was impressed with room names. It was not room1 or room2, but chapter1 or chapter2, because the hotel was " HOTEL STORY". I liked the sense. As for amenities are basic as a foreign hotel for Japanese, and slippers are nice! One thing I was disappointed, it was laundry. The hotel description from HOTELS.COM showed us the hotel has self-service laundry, but the house rules in our room said that we have to use hotel laundry service if we want to wash our clothes. The most important thing when we choose an apartment, not any other hotels is the laundry machine. We packed our clothes for 9days trip as the plan, we will wash them at hotel story. So we were shocked. Besides one bedroom door knob was broken and fell off when I turned it to close the door. But it was not big deal. The breakfast was good, and staff cared us finely. Calling a taxi for the airport, and translation to the taxi driver, furthermore two staff came out to see off us when we depart for the airport. Staff were very nice and friendly!! Stay there again? ....hummmm if it has a laundry machine in the apartment, probably yes. But if you don't mind that you should stay The Hotel Story. I recommend you!
Stayed 1 night in Jan 2019

8/10 Good

Rana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay just opposite museum for Crimes against Humanity in Sarajevo.. Right in city centre. Have limited parking with rather difficult access as neighbours put street tables for lunch all day making very difficult to reverse. I liked the idea of story pics on walls. Nice idea.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect staff and modern hotel..location location location!!!
Stayed 2 nights in Jul 2018

2/10 Terrible

Omer Faruk

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rezalet

Rezalet - 3 ay önce 2 yatak odalı daire satınalıp ödemesini yaptık. Otele girişte rezervasyonumuz olmadığını ve ödediğimiz odanın dolu olduğunu söylediler. Çok daha küçük bir odaya mecburen razı olduk. - 2 gün sonra odanın kapısına temizlik istediğimizi asmamıza rağmen temizlik yapılmadı, çöplerimiz taştı. Ancak 3. Gün Resepsiyona sitem ettikten sonra yüzeysel temizlik yapılmış, tuvalet, lavobo hala temiz değildi. - Son gecemizde hava sıcaklığı -3 ve binada kalorifer yanmıyordu. Resepsiyon boştu kimseye ulaşamadık, neyseki odada küçük bir split klima vardı o biraz havayı kırdı ama sabaha kadar donduk.
Stayed 4 nights in Jan 2024