8/10 Good
Andrea H., Ann Arbor, MI
24 Mar 2026
Today I was shocked to received a 70 charge for a broken mirror (8 online today) & “stained”cups(??)Mirror propped behind bedroom door and was hit by the door knob and cracked. Most of kitchen ware was nice vintage purchases in good used condition. The coffee cups had normal wear and some shade variation inside when we arrived. We made tea in a couple of the cups and washed them in dishwasher, nothing unusual. I didn’t notice anything extreme except that they became too hot to touch when used in microwave. I explained this to the host who kept a very firm line on 70 for the mirror and the cups (unsure how many) saying I should have mentioned mirror placement and wear on dishes at check in. When we reserved patio pictured a grill & move in instructions detailed “leave BBQ grill the way you found it”but we couldn’t find it so inquired with the host. Response curt and without apology stated there was never a grill or picture(then why detail its care). Weird, I could totally have accepted an honest ‘we decided to remove it for safety reasons’ Didn’t want to communicate wit host again,I was especially careful exiting as a reviewer mentioned charges.A frequent VRBO renter I have never given a negative review and am rated 5*The property was very nice, we had planned to rent again. Interaction with host was unsatisfactory.Thankfully we weren’t charged for pre existing stains on rug & sofa. Renter inspect carefully!
Andrea H.
Stayed 14 nights in Mar 2026



















