Nice home in a wonderful location. The house was perfect for our family getaway, and the interior was clean, and well appointed. The owners were friendly and quick to respond. Overall we highly recommend the Robin House.
This place was so perfect for our stay. It was one of the cleanest which is one of the most important things in my mind and well stocked. it had great beds and great pots and good quality pots and pans. tons of space with extras like dressers that fit everything. I was so happy with the place I plan to book it again. We loved the lake it was too cold to use but we plan to when we come back. The area has so many neat things to do we love history and this place had so many places that were rich with history I feel we could come another week adn do all different things.
The house was just like the picturesâŠWe had some trouble with the back door on our first night, but the owners were easy to communicate with and had it resolved the next day. Overall, we had a wonderful time!
We needed to rent a large house for a family event. This house is very large with many bedrooms and could easily accommodate more than the 6 adults we had there. The property sits on a small lake and the view from the back deck is gorgeous. Nicely furnished and outfitted.
The house is in a very quiet neighborhood. The lake was nice and the family fished and caught fish which we returned to the lake. The house was clean and comfortable. We had 7 in our group and we felt there was plenty of room for all to spread out. We chose this house because it is about half way to the beach and downtown Savannah. We would book this rental again.
We had a lovely stay at The Robin House to celebrate our anniversary. It was our first time visiting Savannah together, and we were also traveling with our sweet pup. We always look for pet friendly homes in a safe, walkable neighborhood that offer easy access to the places that we want to visit. The Wilmington Island location was absolutely perfect. We were basically smack in between downtown Savannah and Tybee Island. It averaged between 15-20 minutes to get into town and back. The house was clean, beautifully decorated, and mostly very peaceful (aside from the neighbor calling for her cat every morning). We enjoyed our mornings having breakfast on the deck and watching the wildlife out in the lake. The house was big enough for a whole family, even though it was just the two of us. It immediately made me want to book another stay and have some other members of our family to join us next time! We will be back for sure!
The house was clean and in a very nice neighborhood. It was ideally located between downtown and Tybee. We really enjoyed our night. Wish we could have stayed longer!
Owner Cares more about profit then customer satisfaction
Worse customer service experience I have had in my lifetime. Reported cleanliness issues within days of our month-long rental. Took pictures for the owner to see. Owner blew off the report as residual dust and didn't want to see pictures. The report outlined the issues which were clearly from construction and painting. All dishes, cups, plates, pan and pots were covered. The coffee machine's inner guts were covered. As the rental proceeded, we found construction dust in almost every room. At the end of the rental, we communicated our dissatisfaction and again we were blown off. Finally after communicating with CustomerCare they asked for the pictures, . While it is rather unfortunate that you had to enter the home in that condition and we are very sorry for the inconvenience, we cannot offer a refund for any nights of your stay. We can only refund the cleaning fee. If we had a chance to rectify the situation (within the first 48 hours), we would have had our housekeeper over there immediately to attend to cleaning any dust that was discovered. Instead you took the initiative to clean it yourself and ask for a refund the day of checkout. Again this is not our normal cleaning practice as construction upgrades don't happen often. I would think twice before renting from them....
Thank you so much to Jenn and Chris for sharing your home and letting us rent your Robin house (GA). Additional thank you for having instant book, with quick response time check in with excellent communication and a problem free trip. We rented the home for a graduation in the area and stayed two nights.
This home was very budget friendly and had plenty of amenities (versus other homes or a hotel). This clean, cooled, welcoming, well decorated, home was located in a quiet neighborhood with an exceptional view of the lake with very friendly people and the weather was very nice for our stay. The area is draped in gorgeous Spanish moss.
I enjoyed drinking a cup of coffee on the dock with the exceptional Lakeview at sunrise with the Wildlife.We left early to go to the graduation, which went well and did several area attractions over the next couple days. Kroger grocery was within minutes of the home. The homes kitchen was stocked with extras and had a great selection of small appliances. Also wanted to note that check out was easy and hassle free (also they had trash/recycle delivery so you did not have to haul it off yourself). overall was a great stay and would highly recommend. My only complaint is that I wish we could have stayed longer and maybe the weather could have been cooler. Thanks again for sharing your home.
We loved our stay at The Robin House this past week. Everything was perfect, and we loved the decor and the house was very clean. We especially enjoyed having breakfast on the lovely deck facing the lake and relaxing time there in the evening. The location was close to downtown Savannah and also to Tybee Island. We would love to have the opportunity to stay there again some time in the future.