The hotel offers so much but delivers so little. Food was ok but limited choice. The eton mess was devine though. We had to change room 106 after the first night due to lighting issues, switches not working, bathroom flood after a shower and a terrible bed. The new room 319 was much better but had a dodgy loo seat which was reported to staff, but nothing was done to my knowledge. Staff were all very young but cheerful and eager to please. Breakfast was ok, but nothing special, when i ordered some poach eggs they arrived quickly but were like all the breakfast food lukewarm if that. We put the breakfast sign on our door the Monday night and was still there the next morning.... we put the sign out about 9pm. Room was clean, but the loo did smell and bathroom floor did have a couple of bits on the floor. So not very well swept. Bed was a lot better than the previous room.