A good hotel, excellent staff & good breakfast. Nice location, quiet but easy access to Scarborough. The family room we had was a little on the small size & in need of some modernisation but overall the hotel was good.
This were lovely rooms (we booked two, as there was a group of four of us) and they were identical, except one had a shower, the other a bath. They were spotlessly clean, and the bed was very comfy. Staff were very helpful, it is worth noting they don't serve food on Sundays but we were guided to a local pub within five minutes walk as an alternative.
Clean & comfortable room with good amenities. Stayed 1 night as I was attending a wedding less than 10 minutes away. Would definitely stay again and recommend to others.
The staff at this hotel were great, very hospitable & great service. Restaurant & bar area lovely & great food. Sadly what let our stay down was our room (room 5). The beds were awful, there was no innings left in the mattress! Beyond soft & all you could feel was the springs. Worst night sleep on our overseas trip of 31 nights travelling. The floor went up & down (quirky) but the small bathroom there was no room to sit on the toilet unless you sat sideways & I'm only a size 10! It pushed you forward. We had no sleep due to the very old mattresses which must have been 20 years old. Sorry but the truth. Maybe we were just unlucky with our room. There was large cobwebs hanging from the ceiling light & a brown dirty stain in the cupboard under the sink. The room definitely needed a proper clean & in all honesty, apart from the good service by staff, room wise, olwe would not stay here again.
Arrived to find the room was double booked, had to pay for and find another hotel, was promised a phone call the and a refund which did not happen. Subsequently telephoned hotel who said to contact Hotels.com for refund.