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Alpenpalace Luxury Hideaway & Spa Retreat

5.0 star property
VIP Access

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Photo gallery for Alpenpalace Luxury Hideaway & Spa Retreat

3 indoor pools
Front of property – evening/night
Garden
Suite (Jardin) | Premium bedding, down duvets, minibar, in-room safe
Suite (Naturell) | Premium bedding, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Hot tub
  • Pet-friendly
  • Gym
  • Pool

Explore the area

View in a map
Via Gisse 32, Valle Aurina, BZ, 39030
  • Place, Speikboden Ski Area
  • Place, Klausberg Ski Area
    ‪7 min drive‬
  • Place, Valli di Tures e Aurina
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room (Asia)

Double Room (Asia) | Premium bedding, down duvets, minibar, in-room safe

Double Room (Asia)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Country Life)

Double Room (Country Life) | Premium bedding, down duvets, minibar, in-room safe

Double Room (Country Life)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Palace)

Double Room (Palace) | Premium bedding, down duvets, minibar, in-room safe

Double Room (Palace)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Romanticism)

Double Room (Romanticism) | Premium bedding, down duvets, minibar, in-room safe

Double Room (Romanticism)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Belvedere)

Junior Suite (Belvedere) | Premium bedding, down duvets, minibar, in-room safe

Junior Suite (Belvedere)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, down duvets, minibar, in-room safe

Premier Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down duvets, minibar, in-room safe

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Suite (Alpenpalace)

Suite (Alpenpalace) | Premium bedding, down duvets, minibar, in-room safe

Suite (Alpenpalace)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Jardin)

Suite (Jardin) | Premium bedding, down duvets, minibar, in-room safe

Suite (Jardin)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Naturell)

Suite (Naturell) | Premium bedding, down duvets, minibar, in-room safe

Suite (Naturell)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Private Spa)

Suite (Private Spa) | Living room | Flat-screen TV, DVD player

Suite (Private Spa)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Residence)

Suite (Residence) | Premium bedding, down duvets, minibar, in-room safe

Suite (Residence)

  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Hot tub
  • Breakfast included
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5.0 out of 5, Exceptional, 3 reviews
The price is CHF 527
includes taxes & fees
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About this property

Alpenpalace Luxury Hideaway & Spa Retreat

Luxury hotel with 2 restaurants and 3 indoor pools
2 restaurants, 3 indoor pools and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and free train station pick-up. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Alpenpalace Luxury Hideaway & Spa Retreat offers 29 accommodations with DVD players and minibars. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Valle Aurina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Alpin has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
During your stay at Alpenpalace Luxury Hideaway & Spa Retreat, you'll be within walking distance of Maranatha Folk Art & Nativity Museum. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Valet parking available for a fee
  • Splash around at the waterslide or swim in the 3 indoor pools
  • Indulge with body scrubs, body treatments or body wraps at Spa Alpin
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from Klausberg Ski Area and 6 minutes from Valli di Tures e Aurina
  • Free train station pick-up shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Alpenpalace Luxury Hideaway & Spa Retreat, you'll find a full-service spa, 3 indoor swimming pools, a waterslide, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

There's an onsite business centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Alpenpalace Luxury Hideaway & Spa Retreat. An airport shuttle (available on request) is available for a fee. Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Valle Aurina hotel.

Guests are served a free buffet breakfast. The hotel hosts a free manager's reception on selected days.
Alpenpalace – This restaurant serves breakfast and dinner.
Aurea Vallis – This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Covered valet parking on site (EUR 15 per day)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Alpenpalace
  • Aurea Vallis

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Hot tub
  • Library
  • Mountain biking
  • Pilates classes
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 35.00 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 15 per day
  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT021108A1HN52CBBR

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alpenpalace Deluxe
Alpenpalace Deluxe Hotel Resort
Alpenpalace Deluxe Hotel Resort Valle Aurina
Alpenpalace Deluxe Valle Aurina
Alpenpalace Luxury Hideaway Retreat Hotel Valle Aurina
Alpenpalace Luxury Hideaway Retreat Valle Aurina
Alpenpalace Luxury Hideaway Retreat
Alpenpalace Deluxe Hotel Spa Resort
Alpenpalace luxe Hotel Resort
Alpenpalace Hideaway & Retreat
Alpenpalace Luxury Hideaway Spa Retreat
Alpenpalace Luxury Hideaway & Spa Retreat Hotel
Alpenpalace Luxury Hideaway & Spa Retreat Valle Aurina
Alpenpalace Luxury Hideaway & Spa Retreat Hotel Valle Aurina