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ElisabethHotel Premium Private Retreat

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Photo gallery for ElisabethHotel Premium Private Retreat

Indoor pool, pool loungers
Hallway
Restaurant
A modern bedroom with a large bed, bedside table, and a nightstand with a lamp.
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Einfahrt Mitte 432, Mayrhofen, Tirol, 6290
  • Place, Zillertal
    ‪1 min walk‬
  • Place, Hauptstraße
    ‪2 min walk‬
  • Place, Penkenbahn Gondola
    ‪8 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪73 min drive‬

Room options

View all photos for Standard Double Room, Balcony (Authentic)

Standard Double Room, Balcony (Authentic) | Premium bedding, minibar, in-room safe, soundproofing

Standard Double Room, Balcony (Authentic)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Balcony (Junior)

Premium Double Room, Balcony (Junior) | Living area | Flat-screen TV

Premium Double Room, Balcony (Junior)

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Balcony (Prestige Loft)

Suite, Balcony (Prestige Loft) | Premium bedding, minibar, in-room safe, soundproofing

Suite, Balcony (Prestige Loft)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

A table with a vase of flowers and apples.

Deluxe Double Room, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Balcony (Charme)

A modern hotel room with a curved bed, a bedside table, a flat-screen TV, a large window, and a bathroom with a bathtub and sink.

Premium Double Room, Balcony (Charme)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Double Room, Balcony (Relax)

A modern living room with a sofa, armchair, and round coffee table. There is a glass of wine and a bottle on the table.

Premier Double Room, Balcony (Relax)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Balcony (Apart)

A modern bedroom with a bed, bedside tables, and a nightstand.

Premium Double Room, Balcony (Apart)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Balcony (Prestige Living)

A modern living room with a grey sofa, a round coffee table, and a red armchair.

Suite, Balcony (Prestige Living)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

ElisabethHotel Premium Private Retreat

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
ElisabethHotel Premium Private Retreat offers 70 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Elisense Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at ElisabethHotel Premium Private Retreat, you're just a quick walk from Hauptstraße. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Mamma Mia
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with hot stone massages, body scrubs or manicures and pedicures at Elisense Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zillertal and Hauptstraße
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
ElisabethHotel Premium Private Retreat offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and a meeting room are available. A fitness centre, a sauna, and spa services are also featured at the luxury ElisabethHotel Premium Private Retreat. Parking is available for a fee.

This 4.5-star Mayrhofen hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Mamma Mia – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mamma Mia

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1979
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 120

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet, per day
  • Late check-out fee: EUR 120 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 16 years old and younger aren't allowed at this property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

ElisabethHotel Premium Private Retreat Hotel Mayrhofen
ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Mayrhofen
ElisabethHotel Premium Private Retreat Hotel Mayrhofen
ElisabethHotel Premium Private Retreat Mayrhofen
Hotel ElisabethHotel Premium Private Retreat Mayrhofen
Mayrhofen ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Hotel
Hotel ElisabethHotel Premium Private Retreat
Elisabethhotel Private Retreat
Elisabethhotel Private Retreat
ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Mayrhofen
ElisabethHotel Premium Private Retreat Hotel Mayrhofen

ElisabethHotel Premium Private Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 81 out of 102 reviews
Rating 8 - Good. 17 out of 102 reviews
Rating 6 - Okay. 4 out of 102 reviews
Rating 4 - Poor. 0 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drink selection just fantastic. Spa area also large, well equipped and extremely comfortable. Proximity to train and bus stops very convenient too. Will return.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kathleen

Beautiful hotel in Mayrhofen. Conveniently located for biking and hiking.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
top
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, superb staff, wonderful food, brilliant facilities. Highly recommended.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in May 2025
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly stunning property that looks like it has been recently renovated. The loft rooms are stunning with fabulous views. The spa area is huge with spa, finsh sauna, dry sauna rest areas and nudist only area if thats your thing. Staff throughout the hotel were very friendly and very attentive.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Steven

A lovely hotel, recently modernised with excellent spa and wellness areas. Staff couldn’t have been friendlier and were very helpful. We loved the system they had for evening meals- a menu to order from at breakfast. Great choices for vegetarians and vegans too, all very tasty and beautifully presented. A ten minute walk to the gondola and town was an easy stroll and the ski lockers were also nice and clean. Happy to recommend this hotel.
Stayed 4 nights in Jan 2024
Verified

6/10 Okay

Faye

Liked: Cleanliness, property conditions & facilities
The hotel is a nice mix of modern and traditional. Spa was lovely and the reason that we booked the hotel. We booked with half board and had dinner every evening. The food was mainly very good with salad bar as a starter and then multiple courses. Some notable issues were that the hotel charges for tap water at dinner, which I understand can be a thing in Austria however it seems very unfair to neither show the prices of soft drinks or water on a menu and then charge €3 for tap water and an eye watering €7 for bottled. The service on the whole was poor with plates being clattered around, tables being cleared before we were finished and being rushed through dinner and asked to leave to set for breakfast at 9.30pm. Some of the staff were very invasive rude and abrupt. The younger ladies who served us were very sweet and well meaning but there was a notable issue with service. I asked at the front desk for a spare key having left my key in the room and was very rudely told to return it when I found the old one. The hotel is a walk from the main ski lift. If you want to ski the other areas the ski room isnt located very well to load and unload the car. So in summary its a nice hotel but didnt feel friendly and welcoming and dinner which could be a lovely meal was spoiled by poor service skills. Not the best location for the nearest ski lift and poorly located ski room.
Verified

10/10 Excellent

Lydi-marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the hotel are extremely friendly and nothing is ever too much hassle. The food and drink choices are vast and there is always enough to choose from. The car park and underground car park are a great addition with plenty of space. The hotel is immaculately maintained and it is very clean everywhere. The room is a great size and will amazing views from the balcony. I could not get the air conditioner to work and over the course of the night, the room became extremely hot and it was quite uncomfortable. Also, the bed only comes with one pillow that is very flat so I ended up using two cushions from the sofa instead. It would have been good to have an extra pillow in the room. It was also quite annoying that there were no drinking facilities in the room. No kettle/tea/coffee was provided in the room so it meant you had to always go down to the bar if you wanted to have a drink and just relax on the balcony. Also, we were given a bottle of water in the room on day 1 but this was not replaced throughout the entire stay. It would have been great if you could book your spa treatments online as it was only able to be booked via email which was a long and slow process and it would have been nice if they offered couples treatments as my husband and I had to go at different times but we like to get treatments together. Overall, I loved this hotel, it was incredible, very pretty, amazing staff and I would love to come back soon.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, amenities
Erinomainen hotelli kivalla paikalla!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Benedikt

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war extrem schön und gemütlich. Das Personal vorallem im Service super freundlich und lustig. Des SPA-Bereich ist top. Wir hatten einen tollen Aufenthalt und kommen bestimmt wieder.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Ein rundherum sehr schönes Hotel. Das Personal ist sehr zuvorkommend und freundlich und das ganze Haus ist absolut sauber. Grandioser Wellnessbereich, der nie überfüllt ist, auch wenn das ganze Haus ausgebucht ist.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Nettes Personal, schönes Zimmer, super Essen
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Hotel um ein paar Tage zu entspannen. Personal ist super aufmerksam und sehr freundlich!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal, exzellentes Essen, Sauberkeit überall, tolles Spa, guter Skikeller, generell sehr positives Ambiente.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kostenloses Upgrade erhalten.zimmer, wellnessbereich und Essen top.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dringende Empfehlung

Es war vom Andang bis zum Ende hervorragend!
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Jens Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ren forkælelse

Den lækreste spa, maden er dejlig - venlig og serviceminded personale. Meget rent og pænt. Dog manker der ac på værelser og i restaurant i de varme måneder.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUT TOPKLASSE

Alt spiller helt i top på dette luksus resort i hjertet af de østrigske alper. Vi blev blæst helt bagover allerede ved check-in med velkomstdrink og menuvalg til samme aften. Egen balkon på alle værelser, kun for voksne og både spa og gourmetmad gør at vi helt sikkert vender tilbage hertil. Selvom der findes mange billigere hoteller i Alperne, så er helhedsoplevelsen aldeles fantastisk på Elisabeth. De lever helt op til PREMIUM PRIVATE RETREAT :-)
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches und aufmerksames Personal, sehr sauber, moderner und großer SPA Bereich, Nähe zur Penkenbahn, Skibus hält direkt vor dem Hotel, Jause ist fast eine vollwertige und sehr hochwertige Mahlzeit, Frühstück und Dinner abwechslungsreich, lecker und umfangreich.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine wunderschöne Unterkunft. Besonders der Badesee lädt mit entspannten Liegen nach einer Wanderung zum Entspannen ein. Auf meine Schwangerschaft wurde gerade auch beim Essen geschaut. Großes Lob!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel in top Lage mit schönem Wellnessbereich und gutem Essen. Zimmer (Premium Relax) war sehr schön.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartiger und riesiger Wellnessbereich. Tolles Essen und sämtliches Personal mega höflich und immer hilfsbereit.
Stayed 8 nights in Aug 2022
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to enjoy skiing, food and wine.
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Food and Spa

Perfect food, nice spacious Rooms , big spa
Stayed 2 nights in Jan 2022