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Wilkes-Barre Inn and Suites

3.0 star property

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Photo gallery for Wilkes-Barre Inn and Suites

Courtyard view
Premium bedding, Select Comfort beds, soundproofing, iron/ironing board
Lobby
Lobby
Free daily full breakfast

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
880 Kidder Street, Wilkes-Barre, PA, 18702
  • Place, Wyoming Valley Mall: Wilkes-Barre Township
    ‪8 min walk‬
  • Place, Mohegan Sun Arena at Casey Plaza
    ‪19 min walk‬
  • Place, Mohegan Sun at Pocono Downs
    ‪4 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Wilkes-Barre Inn and Suites

Along with a restaurant, this hotel has a bar/lounge and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Change of towels is available on request
Wilkes-Barre Inn and Suites offers 114 accommodations with coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium cable channels and pay-per-view films. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Wilkes-Barre Inn and Suites. During your stay, you're just a quick walk from Wyoming Valley Mall: Wilkes-Barre Township. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Mohegan Sun Arena at Casey Plaza and a few minutes from Susquehanna River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 4682 square feet (435 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at Wilkes-Barre Inn and Suites. Self parking is free.

Smoking is allowed in designated areas at this 3-star Wilkes-Barre hotel.

Guests are served a free full breakfast daily from 6:00 AM to 8:00 AM.
Wilkes-Barre Inn and Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Shopping centre

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,682 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 20 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Cash App
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Wilkes Barre
Quality Wilkes Barre
Wilkes Barre Inn And Suites
Wilkes-Barre Inn and Suites Hotel
Wilkes-Barre Inn and Suites Wilkes-Barre
Wilkes-Barre Inn and Suites Hotel Wilkes-Barre
Quality Inn Suites Conference Center Wilkes Barre

Wilkes-Barre Inn and Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 365 out of 1012 reviews
Rating 8 - Good. 119 out of 1012 reviews
Rating 6 - Okay. 107 out of 1012 reviews
Rating 4 - Poor. 114 out of 1012 reviews
Rating 2 - Terrible. 307 out of 1012 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Philip

Stayed 1 night in Jan 2026

2/10 Terrible

Madeleine

Smell was awful. (Bath has been painted) Sheets were marked ...
Stayed 1 night in Jan 2026

8/10 Good

korey

Stayed 1 night in Jan 2026

2/10 Terrible

Lawrence

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
False advertising of how things looked. Not that safe of an environment. Room smelled like smoke even though I orders smoke free room. Tried to cancel stay which Expedia was willing to accommodate but the inn wasn’t. I didn’t stay at this inn. So just of time and money.
Stayed 4 nights in Jan 2026

10/10 Excellent

korey

Liked: Cleanliness, staff & service
Staff was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Philip

Stayed 1 night in Jan 2026

10/10 Excellent

korey

Stayed 1 night in Jan 2026

2/10 Terrible

Riad

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible. The rooms are disgusting with bed bugs and stains on the sheets. Dirty rooms that looks like they were never cleaned. The hotel fake reviews of 10/10. Anyone can spot these fake ratings to boost the overall customer satisfaction but the true reviews still speak on how horrible this place. NEVER GO THERE FOR YOUR SAFETY.
Stayed 1 night in Dec 2025

6/10 Okay

Joe

The front desk associate was very pleasant and efficient, I was checked in within a couple minutes. TGI Fridays attached to the building which was a plus. The room itself was….not great.
Stayed 1 night in Jan 2026

2/10 Terrible

Vanessa

Cigarettes everywhere( staircase, hallway
Stayed 1 night in Nov 2025

2/10 Terrible

Alicia

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately im unable to put 0 stars. When we arrived i found my room had been charged to my credit card instead of me paying cash like i requested. There was a loud noisy party happening. The front desk person was on the phone with police and there wasnt a second person. My room is not accessible for the wheelchair that needed to go into the room and the wheelchair accessible area was never shown to me. Im traveling with my mom and we asked for connecting rooms and she was put 6 rooms down. My room was dirty with multiple hairs in the bed. Im allergic to scents and the smell in the room made me sick and my face is puffy from the sheets and pillow cases which i dont think were ever washed. I paid for a full breakfast which is under renovations today and closed and according to the changed timing it ends at 8am. The microwave made a disgusting noise and didnt spin so my dinner wasnt cooked correctly. There was 1 bath towel to go with a shower that couldn't keep the same temperature and a shower head that needs cleaning. There was no shampoo or soap. I wish i had a coffee pot to make tea but that also wasnt included. The ceiling is falling sown from what looks like water damage. All around pick somewhere else ANYWHERE ELSE. dont waste your money.
Coffee on the wall
Hair and dirty in the bed
Hair and dirt in the bed
Hair and dirt in bed
Stayed 1 night in Jan 2026

2/10 Terrible

Joanne, Hastings

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Had to wait 15 mins because clerk was on phone, finally get a non- access room even though explained we had a wheelchair person with us. First room hadn’t been cleaned since last guest 2nd room took us even further away from the kids room. No towels, sink leaked so water all over floor, temp at 90• when walking in no shampoo or soap 1/2 roll toilet paper only HORRIBLE PLACE and breakfast cancelled
Stayed 1 night in Jan 2026

8/10 Good

Keri Ann

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2025

4/10 Poor

Ginette

Disliked: Cleanliness, amenities, property conditions & facilities
Service was horrible
Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2025

10/10 Excellent

Devon

Stayed 1 night in Dec 2025

2/10 Terrible

MIR

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t come here. Worst
Stayed 1 night in Dec 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The worst hotel we’ve ever stayed at. Staff called us that our room will be given away if we don’t pay by a credit card before we get there even though our reservation booking said we can pay upon arrival. The sheets looked filthy and had cigarette burns. The bottom of the tub had a long crack and was also filthy with hair and leftover soap. The walls were scuffed. The lock on the door seemed insecure, and the outlets appeared damaged and unsafe. We brought our own bedding and sleeping bags from our car because we were afraid of the germs on the beds. Outside we heard loud music and loud arguments most of the night. If we had not been exhausted from a long day of driving, we would have left and found a different hotel. In the morning we complained to the morning manager and she said she would refund our stay within a couple weeks, but that never happened.
Filthy bedding.
The outlets looked like fire hazards.
Cigarette burns in bedding.
Chain was positioned to fall out.
Stayed 1 night in Jul 2025

10/10 Excellent

Jamel

Stayed 1 night in Dec 2025

10/10 Excellent

Abbie

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2025

2/10 Terrible

Nancy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe, shady looking individuals outside rooms. Appears they use this hotel to house street folks, have nothing againat social services just be prepared that you may encounter this. Just old and nasty rooms, found roach in the bed.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean place
Stayed 1 night in Dec 2025