We are generally easy to please in what we expect from a VRBO, but this unit did have quite a few issues. Our security code to enter the building didn't work the first evening so we had to wait for a tenant to let us in. Also, our credits for laundry didn't work. We could have received more careful instruction about which key fobs and entry cards were used where. We were given a very quick dash through the building showing us where everything was, but had to wing it afterwards as there was too much information and not time to process it. Also, although the unit met our needs as far as space and amenities, it was in very shabby condition and could use a major clean up. There were stains all over the carpet, molding chipped and missing on the walls, and in the hall bathroom the towel racks were missing except for the wall brackets. Generally very poor shape for a VRBO.