We understand all the â10â reviews, and can agree with them to the greater extent, but hereâs our experience:We texted âSimonâ (the greeter we were told to contact) when we got off the plane, again as we exited the light rail, and again when we reached the unitâall with an accurate ETA. Each text was acknowledged, and we were told to wait out front on the sidewalk for five minutesâwhich was fine.But after six hours of travel, standing there with our luggage and nowhere to sit, we waited⊠After fifteen minutes, we called and left a message. Simon texted back, âIâll be there in 4.â Fifteen minutes laterâthirty minutes after our arrivalâan elderly gentleman, not Simon but a local resident, showed up and let us in. We never met Simon.A thirty-minute wait wouldâve been fine if weâd been told upfront. We couldâve sat at the bar next door and relaxed. Instead, we stood there expecting Simon to appear any minute.The owners did apologize, but what they really need is a more reliableâand honestâgreeter.Sidenote: the view of the sunset over Puget Sound almost made up for the whole experienceâŠand, we would stay here again. Perfect for 2 couples. We walked EVERYWHERE!