2/10 – Ungenügend
Sushmita
Mit der Familie gereist
8. Juli 2025
Gut: Zustand der Unterkunft
lets begin with the small things. The hotel is entirely pet friendly and so the bottom level rooms all had smells. Thus had to stay upstairs which is not conducive for disability. the pillows are not comfortable. hallways are noisy and people set out their trash at night as there is no everyday housekeeping so the hallway smells. Also harsh corridor freshners are bad for health. the coffee maker was not working and there was loud piercing noise today in morning making it difficult to lounge in lobby. The staff generally were very good. However the hotel gave us a shock when they knocked once and straight away walked into our room before we could react.. 2 of them were in uniforms and all i could think was ICE. They scared us terribly. I wanted to slam the damn door at them and scream at them and have them leave. But they proceeded to tell me that they left a paper the day before to chk sprinkler but we did not get any paper. and then how dare they SIMPLY ENTER without me opening the door and not giving us time to resond to knock. The audacity and shamelessness of the hotel manager is mind numbing.How dare they scare the life out of us. What if someone was in an undressed situation. They have phones and can call the rooms that are occupied. I will never stay there unless the manager is fired and the hotel issues a refund and apology for the absolute carelessness of their actions.
Sushmita
Aufenthalt von 3 Nächten im Juli 2025
