6/10 Satisfaisant
Kate G.
22 juil. 2020
Les points faibles : Propreté
Spacious home, cleaning service not adequate
Beautiful home, spacious rooms and wonderful screened in porch. Very disappointed in the cleanliness of the unit. Received additional information regarding cleaning and sanitation process due to COVID, including delays in check in. Waited an additional 1.5 hrs for check in when informed the unit was clean. Arrived to dirty bag of used laundry on the front porch. Emailed the following morning when laundry still wasnât picked up and had to call 8 hours later to have it collected. Debris on floors, hair on bathroom floors, sand in shower, dust caked on vents in bathroom, refrigerator dirty with spills on shelves, etc. Overall, not clean. I did report my concerns, along with the issue about the laundry to the management company but never received a response. After spending the first night purchasing cleaning supplies and cleaning the areas we used, it was very enjoyable, as with our prior stays at Bayside. Just very disappointed with âcleaningâ provided by the management company. We would love to return to this home or section of the community if cleaning issues and addressed for future visits.
Kate G.
Séjour de 7 nuits en juillet 2020