Staff are friendly, but I had an annoying experience where my friend bought me a water bottle and asked them to charge it to my room. They agreed at first; however, they kept charging us every time we passed by reception instead of waiting until checkout.
The hosts were very kind and attentive. The wifi was lacking but hey sometimes that could be a good thing. The light in the wash room could improve a bit. The architecture of the home was magical.
Very clean but basic not even a fridge in room which is ridiculous in such a hot humid country you stock the fridge crazy really then get told you can use fridge in reception ??? Really I was on 3rd and no lift so every time I want a drink I have to be up and down very silly, honestly owner needs to put in a lift if your older good luck up those stairs and honestly for the love of hospitality invest in fridges for all rooms.
This is my 11th or 12th stay at this hotel. Always excellent.
Staff are all friendly and very helpful.
The rooms are really nice.
Great swimming pool.
And very quiet but also close to lots of bars and restaurants.