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Dormy Inn Sendai Ekimae

3.0 star property

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Photo gallery for Dormy Inn Sendai Ekimae

Indoor spa tub
Exterior
Property amenity
Property amenity
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
1-5-38 Hon-cho, Sendai, Miyagi-ken, 980-0014
  • Place, Asaichi Morning Market
    ‪9 min walk‬
  • Place, Sendai Ginza Street
    ‪9 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪11 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

Room options

View all photos for Single Room, Non Smoking (15sqm)

Down duvets, desk, blackout curtains, iron/ironing board

Single Room, Non Smoking (15sqm)

8.8 out of 10
Excellent
(16 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (22sqm)

Down duvets, desk, blackout curtains, iron/ironing board

Twin Room, Non Smoking (22sqm)

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Semi Double Room, Non Smoking (15sqm)

Down duvets, desk, blackout curtains, iron/ironing board

Semi Double Room, Non Smoking (15sqm)

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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Exterior
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  • Restaurant
  • Air-conditioning
  • Breakfast available
4.1 out of 5, Very good, 953 reviews
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About this property

Dormy Inn Sendai Ekimae

Along with a full-service spa, this hotel has a restaurant and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area and dry cleaning are on-site.
Dormy Inn Sendai Ekimae offers 147 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. A pillow menu is available. LCD televisions come with digital channels and pay-per-view films.

Bathrooms include a shower, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Our customers tell us that they enjoy the overall property condition at Dormy Inn Sendai Ekimae. During your stay, you're just a quick walk from AER Observation Terrace. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes hot springs
  • Just a 1-minute drive from Sendai Anpanman Children's Museum & Mall and 12 minutes from Mitsui Outlet Park Sendaiko
There's a restaurant on site. WiFi is free in public spaces. As a guest of Dormy Inn Sendai Ekimae, you'll find a full-service spa and hot springs. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Dormy Inn Sendai Ekimae. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Sendai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Dormy Inn Sendai Ekimae has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 1,200 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Hot springs
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Late check-in subject to availability
Late check-in fee: JPY 1000 for check-in between midnight and 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children age 0-12 must share existing bedding with an adult. Extra bedding is not available.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 1200 for children
  • Self-parking fee: JPY 2000 per night
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-in fee: JPY 1000 for check-in between midnight and 5:00 AM
  • Late check-out fee: JPY 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Sendai
Dormy Sendai Ekimae
Dormy Hotel Sendai Ekimae
Dormy Inn Sendai Ekimae Hotel
Dormy Inn Sendai Ekimae Sendai
Dormy Inn Sendai Ekimae Hotel Sendai
Dormy Inn Sendai Ekimae Natural Hot Spring

Dormy Inn Sendai Ekimae Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 859 reviews
Rating 8 - Good. 370 out of 859 reviews
Rating 6 - Okay. 73 out of 859 reviews
Rating 4 - Poor. 23 out of 859 reviews
Rating 2 - Terrible. 7 out of 859 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room and great bathroom setup with separate shower stall, sink and toilet. Great having onsite onsen.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Phu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location nearby Sendai station. Room is smaller than other, but we like hot springs very much.
Verified

10/10 Excellent

信吾

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindly
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Cheating - very un-Dormy!

This hotel is a serious betrayal of my trust to the hotel brand. My family has stayed in many different Dormy Inn hotels in Japan. All the previous experiences were amazing, so Dormy Inn became the top choice of our family trips. But this one is way below average of the hotel standard. The hotel lacks the chic and elegant atmosphere of the regular Dormy Inn hotels. The interior design is only partially done. The twin room that I stayed looks like a cheap hotel. I can see the staff has tried hard to keep it clean. Physically it was okay; visually it is not. The floor, walls, and furnitures were covered with dirty spots. The elevators smelled tobacco. The rooftop public bath was closest to the regular Dormy Inn baths, but it is still smaller and less well maintained than it's peer hotels. The serious disappointment really ruined our days. I'll never come to this hotel again, and we will be very careful if we're to book another Dormy Inn hotel in other cities. If you are Dormy Inn fans like us, definitely avoid this one! To be fair, the staff was all very nice and friendly. Location was great, too. It's just not the Dormy Inn that we had expected. And we did not expect too much.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

KEIKO

Liked: Cleanliness, property conditions & facilities
駐車場が有料で、近くの駐車場を自分で探して停めるように言われました。宿泊者には駐車場を提供してほしいです。
Stayed 1 night in Mar 2026
Verified

8/10 Good

CHUNMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
所有設備都很好，服務和職員親切有禮
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

KAZUHISA

Liked: Cleanliness, staff & service, amenities
大変快適でした。温泉も良かったですし、朝食は大変良かったです。また利用します。
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

ATSUSHI

Liked: Cleanliness
設備は少し古いけど、客室は綺麗👍
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yukihiko

Liked: Cleanliness, amenities, property conditions & facilities
とても清潔でした。私も帰り際部屋を綺麗に片付けたくなりました。ありがとうございました。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Atsunobu

Liked: Amenities, property conditions & facilities
大浴場大きく、綺麗です。旅の宿には大浴場。また利用します。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
Le onsen est génial, l’emplacement très pratique et personnel très gentils
Stayed 2 nights in Feb 2026
Verified

8/10 Good

kiichi

Liked: Cleanliness, amenities, property conditions & facilities
客室に不満はありませんでした。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

NOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre très bien . Spa très confortable Je reviendrai certainement dans cet hôtel sans hésitation.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hung Lin

Liked: Cleanliness, staff & service, amenities
乾淨客房、服務人員親切、距離車站很近很方便
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Motoko

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
温泉が良かった 駐車場の入り口がわかりづらかったので、 看板などわかりやすくしてほしい
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shuichi

Liked: Cleanliness, staff & service, amenities
スタッフの対応は親切で、とても良かったです。 また、天然温泉はサウナ、露天風呂もあり、気持ちよかったです。入浴後、無料のアイスは最高です。 無料の夜鳴きそば、とてもおいしかったです。 気持ちよく滞在できました。ありがとうございます。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

WANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫泉寬敞舒適，已入住第三次
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hiroyuki

温泉最高、ベッドも素晴らしかったです。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

EIKO

Liked: Cleanliness, amenities, property conditions & facilities
過不足なく清潔、丁寧でした。
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Hiroyuki

Disliked: Cleanliness, amenities, property conditions & facilities
古い　 今だに鍵
Stayed 1 night in Nov 2025
Verified

8/10 Good

takashi

Liked: Cleanliness, amenities, property conditions & facilities
スタッフ対応良い
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最上階の温泉が快適でした。露天風呂も内湯もサウナもあり、ゆっくり過ごすことができました。ドライヤーの風量も強く、高級なものだったので、細かい点への配慮もされている宿だと感じました。 また利用したいです。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

MASAHARU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食に海鮮丼など美味しいものがたくさんありました。お風呂もよくとても快適に過ごせました。
Stayed 1 night in Oct 2025
Verified

6/10 Okay

shinya

Disliked: Property conditions & facilities
他のドーミインより少し全体的に劣る
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Yun Ling

Disliked: Property conditions & facilities
訂了禁煙房，但洗手間有煙味，另外，check in 時職員無詳細講解資訊。
Stayed 1 night in Oct 2025