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Hotel Metropolitan Sendai

4.0 star property

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Photo gallery for Hotel Metropolitan Sendai

Royal Suite, Non Smoking (Main Building) | Premium bedding, down duvets, in-room safe, desk
3 restaurants; breakfast, lunch and dinner served
Traditional Suite, Non Smoking (Sakura, Main Building) | Premium bedding, down duvets, in-room safe, desk
Lobby
Traditional Room, Smoking (Keyaki, Main Building) | Premium bedding, down duvets, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8477
  • Place, Sendai City Tourist Information Center
    ‪2 min walk‬
  • Place, Asaichi Morning Market
    ‪5 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪11 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

Room options

View all photos for Economy Twin Room, Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Economy Twin Room, Smoking (Main Building)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Twin Room, Non Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Economy Twin Room, Non Smoking (Main Building)

9.4 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed, Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Standard Double Room, 1 Double Bed, Smoking (Main Building)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed, Non Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Standard Double Room, 1 Double Bed, Non Smoking (Main Building)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds, Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room, 2 Single Beds, Smoking (Main Building)

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room, 2 Single Beds, Non Smoking (Main Building)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed, Non Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Basic Double Room, 1 Double Bed, Non Smoking (Main Building)

9.0 out of 10
Wonderful
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed, Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Basic Double Room, 1 Double Bed, Smoking (Main Building)

9.2 out of 10
Wonderful
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Suite, Non Smoking (Kiri, Main Building)

Traditional Suite, Non Smoking (Kiri, Main Building) | Premium bedding, down duvets, in-room safe, desk

Traditional Suite, Non Smoking (Kiri, Main Building)

  • 59 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Traditional Suite, Non Smoking (Sakura, Main Building)

Traditional Suite, Non Smoking (Sakura, Main Building) | Premium bedding, down duvets, in-room safe, desk

Traditional Suite, Non Smoking (Sakura, Main Building)

  • 59 sq m
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Traditional Room, Smoking (Keyaki, Main Building)

Traditional Room, Smoking (Keyaki, Main Building) | Premium bedding, down duvets, in-room safe, desk

Traditional Room, Smoking (Keyaki, Main Building)

  • 59 sq m
  • Sleeps 8
  • 8 Single Futons
  • Free Wi-Fi

View all photos for Executive Suite, Non Smoking (Main Building)

Executive Suite, Non Smoking (Main Building) | Premium bedding, down duvets, in-room safe, desk

Executive Suite, Non Smoking (Main Building)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Royal Suite, Non Smoking (Main Building)

Royal Suite, Non Smoking (Main Building) | Premium bedding, down duvets, in-room safe, desk

Royal Suite, Non Smoking (Main Building)

  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Single Room, Smoking (Main Building)

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Single Room, Non Smoking (Main Building)

9.4 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking (27.9 sqm, Main Building)

Premium bedding, down duvets, in-room safe, desk

Standard Triple Room, Non Smoking (27.9 sqm, Main Building)

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Smoking (27.9 sqm, Main Building)

Premium bedding, down duvets, in-room safe, desk

Standard Triple Room, Smoking (27.9 sqm, Main Building)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Metropolitan Sendai

3 restaurants, a bar/lounge and a 24-hour business centre are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space.
Hotel Metropolitan Sendai offers 295 accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Sendai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Metropolitan Sendai. During your stay, you'll be connected to a shopping centre and just a quick walk from Aoba-dori Avenue. Enjoy features like free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Steps from Sendai City Tourist Information Center and 3 minutes on foot from Aoba-dori Avenue
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Metropolitan Sendai also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Restaurant Serenity – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Japanese style-HAYASE – This restaurant serves lunch and dinner. Open daily.
Chinses style-TOHRI – This restaurant serves lunch and dinner. Open daily.
Lobby Lounge-Chaleur – On-site café. Open daily.
Bar-KNIGHT – On-site bar. Open selected days.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,000 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar-KNIGHT
  • Chinses style-TOHRI
  • Japanese style-HAYASE
  • Lobby Lounge-Chaleur
  • Restaurant Serenity

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 21 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 2000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Sendai

Metropolitan Hotel Sendai

Metropolitan Sendai

Metropolitan Sendai Hotel

Sendai Metropolitan Hotel

Metropolitan Sendai Sendai

Hotel Metropolitan Sendai Hotel

Hotel Metropolitan Sendai Sendai

Hotel Metropolitan Sendai Hotel Sendai

Hotel Metropolitan Sendai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Everything was clean, and quiet.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

chin tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location at JR Sendai station by walking within 5 minutes, shopping, Restaurant convenient.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Chikayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful staff. For a traveler this is a good place to be.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

HOU-CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Breakfast at Serenity is very good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

YI-CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a pleasure experience to stay there
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Valvinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and surrounded by shopping malls.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if stopping by Sendai. Fantastic staff and spacious room.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location was great and wonderful sized room
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice breakfast buffet. Very conveniently located..
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Metropolitan was amazing! Very nice comfortable rooms and close to the train station as well as lots of shopping! Definitely would stay here again!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ramzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel. Very close to station and subway.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

??

Liked: Cleanliness, staff & service
Will book next time. Great location
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Sin man chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, very convenient access to Sendai train/bus station and direct access to adjacent shopping/dining area.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient access to Sendai station. Many restaurants in walking distance
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is conveniently next to the station. All of the staffs were so kind and helpful, it made the check-in and check-out go very smoothly.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

samuel

Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient location. This is a basic hotel with minimal amenities. It is fine for staying a night or two, but I would not stay any longer than that.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb hotel. Beautiful spacious rooms. Friendly and helpful staff. The location is amazing and so convenient, right next to the JR Sendai station's west exit.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ichiro

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and staff. Convenient to reach after getting off JR shinkansen. Many restaurants and shopping areas.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from JR
Stayed 1 night in Oct 2025
Verified

8/10 Good

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient venue hotel.....same level with the exit of JR station, just 1 mins walk from JR station. Parking is also good (1500yen/day). Easy to find breakfast and dinner nearby. Shopping also easy!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Makiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Center in Sendai city

Good location, clean and comfortable place to stay.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property being right by the train station and the shopping area was convenient.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

TSIN KU

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location
Stayed 1 night in Jun 2024