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Koyo Grand Hotel

4.0 star property

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Photo gallery for Koyo Grand Hotel

Exterior
Exterior
Coffee shop
Lobby
Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
2-3-1 Honcho, Aoba-Ku, Sendai, Miyagi-ken, 980-0014
  • Place, Nishikicho Park
    ‪3 min walk‬
  • Place, Kotodai Park
    ‪5 min walk‬
  • Place, Tokyo Electron Hall Miyagi
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪24 min drive‬

Room options

View all photos for Single Room, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room, Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room, Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior
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  • Breakfast available
3.7 out of 5, Good, 455 reviews
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About this property

Koyo Grand Hotel

Hotel in Sendai with 2 restaurants
Along with 2 restaurants, this hotel has self parking and conference space. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Koyo Grand Hotel offers 149 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Koyo Grand Hotel, you're just a quick walk from Nishikicho Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Japanese breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Just a 3-minute walk from Nishikicho Park and 4 minutes on foot from Mitakisanfudoin
There are 2 restaurants on site. WiFi is free in public spaces. Koyo Grand Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sendai hotel.

For a fee, guests can enjoy a Japanese breakfast daily from 7:00 AM to 9:30 AM.
Koyo Grand Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,815 per person
  • 2 restaurants

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 1815 per person
  • Self-parking fee: JPY 1000 per night
  • Late check-in fee for check-in between 11:00 AM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Koyo Grand
Koyo Grand Hotel
Koyo Grand Hotel Sendai
Koyo Grand Sendai
Koyo Hotel
Koyo Grand Hotel Hotel
Koyo Grand Hotel Sendai
Koyo Grand Hotel Hotel Sendai

Koyo Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 108 out of 322 reviews
Rating 8 - Good. 128 out of 322 reviews
Rating 6 - Okay. 59 out of 322 reviews
Rating 4 - Poor. 20 out of 322 reviews
Rating 2 - Terrible. 7 out of 322 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Vixian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture is nostalgic. The rooms are cleaned everyday and are cleaned throughly. The location of thr property is very ideal. Very walkable to most places of interest. The staff at the reception and in the lobby are fantastic people. I enjoyed my week in Sendai.
Stayed 5 nights in Feb 2025

10/10 Excellent

Aaron

Stayed 1 night in Jan 2025

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ayako, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is one of the beautiful hotel in center of Sendai city. Many Europe style objects make you feel to stay in out side of Japan. They have connecting room, so they provided the room for our family, @ adults and two teenager. The kid of service is very rare nowadays, so we really appreciate their kindness. We love to stay the hotel again. Sure, their food quality is wonderful. Please order your breakfast and book their Chinese restaurant at the top of the hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Britton

8/10 Good

Seiji

Stayed 1 night in Jun 2022

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Beds are horrible. Wife ended up sleeping on the floor. Reserved a room for 3 that includes a Day Bed...just received 2 extra blankets instead of day bed. Location is awesome.
Stayed 1 night in May 2022

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

merissa, Sapporo

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Toilet and sink in our room are dirty and stained with rust..
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied!

Great hotel with superior rooms and service.
Stayed 1 night in Oct 2017

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely professional

Clean and well organized with central notifications. Very friendly.
Stayed 2 nights in Sep 2017

8/10 Good

Goro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅から少し歩くが、落ち着いたホテルである。近隣の食事場所などは豊富で便利。
Stayed 1 night in Oct 2025

10/10 Excellent

KUNIHIKO

Stayed 1 night in Oct 2025

8/10 Good

Shuji

Stayed 1 night in Oct 2025

10/10 Excellent

邦光

Liked: Cleanliness, staff & service, property conditions & facilities
仙台駅からも歩ける距離で、夕食も近くに繁華街があり、とても便利。コンビニやマクドナルドも近くにあり、快適でした。
Stayed 2 nights in Oct 2025

6/10 Okay

Hiroyuki, Hanamaki-city

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
好立地であらゆる所にアクセスし易い。 ルームキーが大きくて外出時携帯出来ないところは改善して欲しい。
Stayed 1 night in Sep 2025

10/10 Excellent

Masatoshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感がある。朝食は広い会場で手の込んだおしゃれな洋食を個人毎に出してくれた。
Stayed 1 night in Sep 2025

10/10 Excellent

tamie

Stayed 1 night in Sep 2025

8/10 Good

AKIKO

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

nobuo

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ親切丁寧 新聞があれば良い 朝食洋食選択、おしゃれ。
Stayed 1 night in Sep 2025

8/10 Good

Hamada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
落ち着いた雰囲気で良かった。 レトロで上品でした。
Stayed 1 night in Aug 2025

8/10 Good

まさし

Business traveller
Liked: Cleanliness, staff & service
スタッフの対応が、素晴らしいです。
Stayed 1 night in Aug 2025

10/10 Excellent

KUNIHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
毎回利用していますが、スタッフの方々が親切で大変有意義です。
Stayed 1 night in Aug 2025

6/10 Okay

りお

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025