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The Westin Sendai

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Photo gallery for The Westin Sendai

Executive Suite, 1 King Bed, Corner | Minibar, in-room safe, desk, iron/ironing board
Deluxe Suite, 2 Double Beds, Corner | Living area | 40-inch flat-screen TV with satellite channels, TV, pay films
Front of property
Minibar, in-room safe, desk, iron/ironing board
Executive Suite, 1 Double Bed | Bathroom | Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1-9-1 Ichiban-cho, Aoba-ku, Sendai, Miyagi-ken, 980-0811
  • Place, Asaichi Morning Market
    ‪5 min walk‬
  • Place, Tohoku Gakuin University Tsuchitoi Campus
    ‪13 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪18 min walk‬
  • Airport, Sendai (SDJ)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Smoking

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Smoking

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Room, 2 Double Beds, Smoking

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds, Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Smoking

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds, Smoking

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed, Corner

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Double Beds, Corner

Deluxe Suite, 2 Double Beds, Corner | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 2 Double Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 92 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 2 Double Beds

Presidential Suite, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Presidential Suite, 2 Double Beds

  • City view
  • 125 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 Double Bed

  • City view
  • 142 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Hotel Grand Bach Sendai
Miyagino Ward
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
4.7 out of 5, Exceptional, 670 reviews
The price is CHF 59
15 Jun - 16 Jun
Hotel Grand Bach Sendai

About this property

The Westin Sendai

This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, spa services, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
The Westin Sendai offers 292 air-conditioned accommodations with minibars and a safe. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, toilets with an electronic bidet and complimentary toiletries.

This Sendai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.
Our customers tell us that they enjoy the overall property condition at The Westin Sendai. During your stay, you're just a quick walk from Sendai Ginza Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Sendai Anpanman Children's Museum & Mall and 12 minutes from Mitsui Outlet Park Sendaiko
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 9 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 6555 square feet (609 square metres) and includes conference space. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury The Westin Sendai. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Sendai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Symphony – This restaurant serves breakfast, lunch and dinner.
Ichimuan – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
HORIZON – This restaurant only serves light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,427 for adults and JPY 2,214 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • HORIZON
  • Ichimuan
  • Symphony

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6,555 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Vegetable garden

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 11500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4427 for adults and from JPY 2214 for children
  • Self-parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 11500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sendai Westin
Westin Hotel Sendai
Westin Sendai
Westin Sendai Hotel
The Westin Sendai Hotel
The Westin Sendai Sendai
The Westin Sendai Hotel Sendai

The Westin Sendai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1003 reviews
Rating 8 - Good. 216 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ching Ching

the staff very helpful ，professional the rooms are
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, so attentive and easy to talk to. Room was beautiful, loved the bathroom & the tub - 10/10 we loved it all
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very well located
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent views of the city.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities
The room had a beautiful view of Sendai! The hotel is on top of the Trust building so every room has a great view. We had a corner room allowing for a perfect view.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel with great views, it’s not too far from the station and other facilities
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

YAO YUAN

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size beds large room spacious bathroom especially for Japan our third time staying at this Westin
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Yoshihisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very nice view
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, sublime with amazing views and excellent service.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here everytime I go Sendai. Best location. Excellent room n service
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and comfortable

Fantastic stay - upgraded room to higher floor w good view , location was good within walking distance to the shopping mall
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Stayed 11 nights in Jun 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very good staff and service. Very convenient location. Great view
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Rand

Liked: Cleanliness, staff & service, property conditions & facilities
We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities
Great views from the rooms. Spacious. Excellent staff Stayed for 4 days and enjoyed all!
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

BAI-LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Totally satisfied. Best view from the room. Friendly staffs and they are very professional attitude. We didn’t want to leave the hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

joseph g.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in every way. Polite and helpful staff, awesome views, large immaculate bedrooms and bathrooms. Very safe area, short ride from train station, I hghly recommend
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Takemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were professional and the room had a great view. The location is walking distance from the Sendai station and central district where many restaurants and shopping places are.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Chung Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-star hotel experience. Polite professional staff. Visited its lounge, good view and fair price. Room is great and clean.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

San San Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view of the city and mountains

I like the view from the hotel room and see the city and the mountains in the distance. Conveniently located, walking distance to train station and shopping street.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
International hotel with large rooms and spectacular views from the room floors, central location
Stayed 1 night in May 2024