Hotel Vila Serrana

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Pet fee: BRL 50.00 per pet (varies based on length of stay)
• Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

• At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
• Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
• One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
• Registered guests are the only ones allowed to be in guestrooms.
• Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
• Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.