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Mercure Dartford Brands Hatch Hotel & Spa

4.0 star property

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Photo gallery for Mercure Dartford Brands Hatch Hotel & Spa

Reception
Restaurant
Exterior
Miscellaneous
Classic Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Room service
  • Spa

Explore the area

View in a map
Brands Hatch, J3, M25 Dartford, Sevenoaks, England, DA3 8PE
  • Place, Brands Hatch Circuit
    ‪2 min walk‬
  • Place, O2 Arena
    ‪33 min drive‬
  • Place, ExCeL Exhibition Centre
    ‪36 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪45 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(46 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Classic Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Family Double Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Double Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Privilege, Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • Sleeps 2

Family Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Deluxe King Rooom With Kingsize Bed-High Floor

  • Sleeps 2

Classic Family Room With 2 Double Beds

  • Sleeps 2

Deluxe Twin Room With 2 Single Beds High Floor

  • Sleeps 2

Privilege Double Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Family Double Room with Sofa Bed

  • Sleeps 2

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4.3 out of 5, Excellent, 288 reviews
The price is CHF 105
includes taxes & fees
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About this property

Mercure Dartford Brands Hatch Hotel & Spa

Hotel in Sevenoaks with full-service spa and bars/lounges
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a health club and a sauna. Housekeeping is available on request.
Mercure Dartford Brands Hatch Hotel & Spa offers 121 accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 15 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Dartford Brands Hatch Hotel & Spa. During your stay, you're just a quick walk from Brands Hatch Circuit. Features include free WiFi in public areas, plus 3 bars and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 3 bars/lounges
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, facials or hot stone massages at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • 12 minutes by car from Bluewater Shopping Centre and 14 minutes from Thames River
Mercure Dartford Brands Hatch Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A sauna, spa services, and a vending machine are also featured at the business-friendly Mercure Dartford Brands Hatch Hotel & Spa. Parking is available for a fee.

This Sevenoaks hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Mercure Dartford Brands Hatch Hotel & Spa has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 10 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Golf
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10.00 per person
  • Self-parking fee: GBP 10.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Dartford Brands Hatch Hotel Sevenoaks
Mercure Dartford Brands Hatch
Mercure Dartford Brands Hatch Sevenoaks
Mercure Dartford Brands Hatch Hotel & Spa Hotel
Mercure Dartford Brands Hatch Hotel & Spa Sevenoaks
Mercure Dartford Brands Hatch Hotel & Spa Hotel Sevenoaks

Mercure Dartford Brands Hatch Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 1006 reviews
Rating 8 - Good. 342 out of 1006 reviews
Rating 6 - Okay. 180 out of 1006 reviews
Rating 4 - Poor. 88 out of 1006 reviews
Rating 2 - Terrible. 66 out of 1006 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay away
Stayed 1 night in Aug 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and helpful. Food was very good, nice pool area and great gym.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wunmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room
Stayed 1 night in Aug 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with my stay

Quick check in, clean room, used the pool for a quick dip. Good price for the night that I stayed but the price on other nights was prohibitive
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Poor Service

1. Arrived Sunday evening for a 3 night stay. We ate in the restaurant the 1st night. There were only 2 or 3 tables occupied at the time we arrived. Asked to sit near the open door as it was very warm but told they were set for breakfast. However later others were seated in that area. It took 40 minutes for our food order to be taken. Our bill was reduced by the manager but that wasn't the point. We were told they were short of staff but that isn't our problem. 2. Although, not the hotels fault I was woken up just after midnight by voices this went on for a while. Then it was yes, yes, yes, so you can image what was going on in the room next door. Following this the couple appeared to be arguing. 3. Tuesday morning woke up to find there was NO hot water to shower. Appears there was an issue 4. Tuesday evening arrived back at the hotel around 10am after spending the whole day clearing out a family relation house who had passed away. Only to find our room hadn't been serviced. Someone had been in to take the towels but only left 1 bath & hand towel. The cups were rinsed. The bathroom shower wasn't cleaned, nor the bin emptied and the bed wasn't made. This was supposedly a Deluxe Room, no bedside lights or a place to put anything in a draw. Good point the bed was comfy and the walk-in shower good when you had hot water. Would I stay here again, NO I wouldn't recommend it. If you have to stay in the area then you are better off staying at the BrandsHatch Place Hotel & Spa
Stayed 3 nights in Aug 2025

10/10 Excellent

Vivien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our meal was excellent. Best Indian meal we’ve had for a long time. Amy and the other staff were friendly and attentive. Would definitely recommend!
Stayed 1 night in Aug 2025

2/10 Terrible

Max

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Food options were limited in the bar, my partner chose a curry for 18 pounds which just came out as a curry on its own, no rice, no naan or poppadoms. 18 pounds for curry on its own is a lot and there wefe no options on the memu to add any sides to go wirh it so we assumed it came with it all. Bed was very hard and you could feel fhe springs digging into you. Our room was near the entrancw to the gym and the pool so we were woken up myltiple times early in the morning for people accessing that
Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in one of the closest rooms to the track… Excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Can’t fault them at all. From accommodating a super last minute booking
Stayed 4 nights in Jul 2025

4/10 Poor

Phoebe

Stayed 1 night in Jul 2025

6/10 Okay

Martyn

Stayed 2 nights in Jul 2025

6/10 Okay

Peter

Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

8/10 Good

Josh

Liked: Amenities, property conditions & facilities
Beginning to be dated, bathroom filthy. Restaurant staff all over the place!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness
great staff, could have done with a fridge in room
Stayed 2 nights in Jul 2025

6/10 Okay

Barry

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jack

Stayed 1 night in Jul 2025

6/10 Okay

kaylee

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Booked 2 nights for a superior room which was not as advertised - much smaller, not even a fridge in the room! Room claimed to have soundproofed walls as well and this was definitely not the case! The whole hotel itself was very unclean, build up of dust on the bed, carpet, webs etc other guests room service and alcoholic beverages half full left outside in corridors for long periods of time. The gym is ok, however a couple of machines were out of use, they have spin and yoga classes but the reception staff don’t know much information and redirect you to the spa website, the spa website is useless and just offers a membership? The pool is a lot smaller than the photo shows and gets very busy due to spa guests. There’s nothing local, not even a shop, you have to drive to Swanley which is a sh*thole. I imagine lots of people stay for Brands Hatch which is suitable for them but this was not the reason for our stay. Overall, I would not stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 1 night in Jun 2025

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Adam

Check in was difficult as lost a room booking and was told it had been cancelled on the day of the booking despite the full value being taken. Sorted eventually but took 30 min after a long day travelling.
Stayed 1 night in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff on the desk were very helpful
Stayed 1 night in Jun 2025