Everything was amazing, and we loved the view. However, we do think the cabin was very dusty and needed a little deep cleaning now and then. My daughter dropped something under the bed, and it was filthy, and the windows were also very dusty. But overall our experience was great very quiet and relaxing area great gateway will most likely return.
We really enjoyed our stay for our anniversary weekend getaway however the tv in the living room stopped working so we just went downstairs to the game room and watched!!
Let me start by saying that Fireside Chalets was great! BUT, I should have read the other reviews first! This cabin really should be taken off the rental market until it can be DEEP cleaned, furnishings replaced & linens replaced. Pictures, decor & curtains were covered in thick dust, pillows were not in covers inside the pillow case & they were so yellow with so many stains. The extra blankets provided were stained. The comforters were dingy & you pull them back to reveal hair from previous renters & sheets that were also stained. The mattresses were old & worn out so bad I had to position myself out of the "hole" where people normally lay. The hot tub had mold growing on the filter & stuff floating in it. The washing machine was broken. The night stands & dressers were stained, scratched & broken. The couch cushions are worn so thin it wasn't comfortable to sit on & the one chair in the living room will dump you out if you lean back in it. The lower deck with the corn hole had empty beer cans on it. I've stayed in a lot of cabins & never left a bad review, but I really would rather other people take the warning & not waste your money.
Our whole family loved the cabin! It was clean with plenty off room for everyone. They had a lit Christmas tree up which just gave the place such a homey feel. The location was convenient, but still quiet and calm. We had a great time and are likely to be back!!
The parking area isn't as big as it looks in the picture. The cabin wasn't very clean and the dressers and chairs need to be replaced. The kitchen area is tiny but it was ok for the few days we stayed. It is very close to Dollywood and you can hear the horn on the train and nightly fireworks.
Was a tad fooled by the pics taken to preview the property. Anyway, a very clean house but somewhat outdated and some stuff not up to code. The top balcony railings have no posts to support the rails in the middle and out hot tub didnât work so that was very upsetting for me. The whirlpool tub would not hold water in the bathtub so couldnât use that either. Was very happy with the cleanliness though.
Celebrated my 9 year old niece's birthday over the weekend and went to splash country, and Dollywood and had a fantastic time. Loved the cabin and the views .
Places was nice. Needs attention on cleaning and a good deep cleaning. Furniture in living area is worn out. Cabin could use some update. Kitchen utensils and pans need to be gone through. Could use some new ones. Lots of dust everywhere. The room in the cabin was perfect for are family.
We have used Vrbo for many vacations and this was disappointing..it was so dusty and pet hair everywhere in a supposedpet free cabin, they gave us a small credit of $56 which really doesn't cover the cleaning fee that we paid. Furniture was falling apart and uncomfortable. Beds were nice but covered in pet hair. Customer service was nice. Pick another cabin..
Overall it was a good stay. It really could gave been cleaner. There were cobwebs in the bathroom upstairs and many otjer places. The christmas decorations were still out and its mid February?
We loved staying at this property and in the Hidden Springs Resort. The setup of the bedrooms and game room downstairs made this the perfect cabin for the teen boys we had with us. They took over downstairs and loved the arcade game and pool table. We would definitely stay here again!
We missed the first day of our 3 day Christmas vacation due to winter storm. Once we got to the cabin, all the stress was gone. The most relaxed Christmas weâve had in decades!