When we arrived the cabin reeked of smoke. We were told that someone would be by to spray/deodorize the cabin but no one ever showed up. It definitely made our allergies worse.
The key pad entry was constantly making noises/going off. I was concerned that 1) it wouldn’t stay locked overnight and 2) it would continue to make noises all night, keeping my young children awake. We called and were assured that someone would be there that night to fix it. No one showed up until mid morning the next day.
The vrbo website promised that this cabin had internet access, unfortunately it did not.
Two of the TVs were missing remotes upon arrival. These were replaced the next morning.
There was definitely a bug issue in the cabin. We killed a cockroach, 5 wasps (including one that had found his way into my husband’s shoe), and a giant spider (3 inch diameter) in my children’s shower. We called the first night we were there, as well as the second day. Both times were told that an exterminator would come out to spray. When we called the third day, we were then told that they couldn’t do anything about it.
The ice maker did not work, but ice cube trays were provided. The wooden handle on the towel holder in the master bathroom was broken. There was an excessive amount of trash surrounding the property. When I called , they said an animal must have gotten into our outdoor trash can (we never used them) and promised they’d clean it up. It was still there when we checked out.
There are also a few wooden posts that are either missing or very loose on the deck/balcony which is very dangerous for guests, especially young children.
This cabin has potential but a lot of things need fixed...especially the communication. We have requested a partial refund and are still waiting to hear back....🤷♀️
In the meantime....stay somewhere else.