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The Resort at Governor's Crossing

3.5 star property
VIP Access

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Photo gallery for The Resort at Governor's Crossing

Relax by the central pool surrounded by slides, a water play area, and lounge chairs.
Property video
Surrounded by lush greenery, this hotel offers scenic views of the surrounding landscape from its hilly location.
Relax in this cozy retreat with a kitchenette, comfortable bed, and pool views.
Guests can enjoy the Harvest Festival atmosphere in this outdoor space, surrounded by festive lights and comfortable seating.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Gym
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

Map
225 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    ‪3 min drive‬
  • Titanic Museum
    ‪4 min drive‬
  • Island at Pigeon Forge
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪62 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(30 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(48 reviews)
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(24 reviews)
  • 98 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.8 out of 10
Excellent
(14 reviews)
  • 99 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(20 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

8.8 out of 10
Excellent
(32 reviews)
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.0 out of 10
Wonderful
(4 reviews)
  • 99 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(40 reviews)
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(22 reviews)
  • 98 sq m
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and fitness centre
Along with free water park access, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna and a complimentary children's club are on-site. Housekeeping is available on request.
The Resort at Governor's Crossing offers 233 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Resort at Governor's Crossing's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tanger Outlets. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Amenities include a lift, a terrace and a fireplace at reception
  • On-site recreation includes a gym, a sauna and mini golf
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from Tanger Outlets and a few minutes from Titanic Museum
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 14 March and close on 19 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 960 out of 1517 reviews
Rating 8 - Good. 336 out of 1517 reviews
Rating 6 - Okay. 130 out of 1517 reviews
Rating 4 - Poor. 51 out of 1517 reviews
Rating 2 - Terrible. 40 out of 1517 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Kristie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was nice. I received a text saying egg hunt and cook out at 6pm around 445. At 550 it was over. Was told there must have communication issue. We then completed their scavenger hunt and received 1 bag of popcorn for 6 people to share. During our week there we didnt see them clean the pool or pool area at all.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for our family!

LOVED the apartment-like rooms and having a FULL kitchen! My kids (11, 7, 6) loved the indoor waterpark (too cold outside for the outdoor one). The activities for kids were great and the are behind the hotel with super cute and quite a surprise! Will definitely be back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Chasity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome time

It was amazing friendly staff beautiful setting would 10 out of 10 recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Connie

Stayed 2 nights in Apr 2025

10/10 Excellent

karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alesha

Stayed 3 nights in Apr 2025

10/10 Excellent

Raechel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location!! Nice but small water park.
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with kids

10/10 Excellent

amy henson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Latoyia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very nice specially for the kids it had lots of things to do like make s’mores down by the fire pit and play golf. The different variety of attractions and restaurants that was so close to our resort was very nice. Love the fact that they had an indoor pool so when it rain, the kids were allowed to still swim and enjoying themselves. Also, the rooms were nice and spacious and they accommodated with my handicap services that I need it for my child. Was excellent. I would recommend this resort to anyone with a family that wants to go and have a lot of fun, but don’t wanna spend a lot of money. they also had a full kitchen and Walmart is literally was two minutes away so you can make good meals for your family while still having fun.💕
Stayed 4 nights in Apr 2025

10/10 Excellent

Rajkoemar, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

2/10 Terrible

Marquita

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so dirty. The staff does not care. Do not waste your money.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing. We will stay here again in a few months
Stayed 5 nights in Mar 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really great experience me and my family had a wonderful time it was very clean safe and the pool area was top-notch we didn't have not one hiccup in the whole trip it's one of the most amazing places of family can go to visit especially people with children I would highly recommend to anyone looking to travel for a nice family vacation
Stayed 3 nights in Apr 2025

10/10 Excellent

Brittney, Blue ridge

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice for two adults and 4 kids. We all loved it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the two queen and sofa bed. The room was huge. To our surprise it was two full rooms! Balcony faced the woods but it was perfect! Pools were nice and kid friendly. Loved that you could text the front desk and they would answer your questions via text! If you have young children this is the place to stay!!!! We had a great experience!
Stayed 2 nights in Apr 2025

10/10 Excellent

Brianda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a trip with my husband and our 2 kids. Staff was very welcoming. The outdoor and the indoor pool were great for the kids! I would recommend the resort for a family stay.
Stayed 2 nights in Apr 2025