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The Resort at Governor's Crossing

3.5 star property

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Exterior
Property video
Waterslide
Children’s play area – outdoor
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, Sevier Air Trampoline and Ninja Warrior Park
    ‪5 min walk‬
  • Place, NASCAR SpeedPark Smoky Mountains
    ‪2 min drive‬
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(36 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(35 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(16 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.4 out of 10
Exceptional
(8 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(41 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(26 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(54 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Basic Studio, 1 Queen Bed, Kitchen

  • Sleeps 2

Premium Condo, 2 Bedrooms, Kitchen

  • Sleeps 10

Premium Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Deluxe Condo, 2 Bedrooms, Kitchen

  • Sleeps 8

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • Sleeps 8

Classic Studio, 1 King Bed, Balcony

  • Sleeps 2

Deluxe Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Classic Studio, 1 King Bed with Sofa Bed, Kitchen

  • Sleeps 4

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(30 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

  • Sleeps 8

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • Sleeps 6

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About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and fitness centre
Along with free water park access, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna and a complimentary children's club are on-site. Housekeeping is available on request.
The Resort at Governor's Crossing offers 233 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Resort at Governor's Crossing's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tanger Outlets. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Amenities include a lift, a terrace and a fireplace at reception
  • On-site recreation includes a gym, a sauna and mini golf
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Tanger Outlets and a few minutes from Titanic Museum
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 19 2026 to January 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 14 March and close on 19 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1122 out of 1731 reviews
Rating 8 - Good. 346 out of 1731 reviews
Rating 6 - Okay. 148 out of 1731 reviews
Rating 4 - Poor. 64 out of 1731 reviews
Rating 2 - Terrible. 51 out of 1731 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Tamega

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids enjoying the pool...The room was clean and the staff was great too..Will stay there again in the near future...
Stayed 2 nights in Oct 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service, amenities
Great location,the upkeep of the facility and grounds are just enough to get by
Stayed 3 nights in Oct 2025

8/10 Good

Heather

Travelled with family
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeremy

Stayed 5 nights in Oct 2025

8/10 Good

Santos

Stayed 2 nights in Oct 2025

4/10 Poor

Kevin

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
They did not give me the $45 USD voucher. It was a free build a bear and seasonal activity. This is false advertising!! I would like a refund of $45!
Stayed 2 nights in Oct 2025

10/10 Excellent

Haydee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, the location of the resort is perfect. The staff very friendly.
Stayed 3 nights in Oct 2025

6/10 Okay

EVELYN

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I really liked the friendly staff, very polite and helped us get around. We had a balcony view which was amazing but unfortunately there was many stink bugs and some resulted inside our hotel. I messaged the hotel to let them know and not much was done about it as we kept finding some bugs around our room. Our bed sheets were not changed daily. We only got new towels. No vacuuming or cleaning our room. Which was pretty upsetting and uncomfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tabitha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel me and my family will be back.
Stayed 4 nights in Oct 2025

8/10 Good

Zachary L.

Travelled with family
Liked: Cleanliness, staff & service, amenities
Incredible deal for the price. Tons of amenities, but they all do feel cheap. I think the buildings were something else originally and then converted so the rooms feel empty and pretty basic. There are much nicer resorts in the area with much better offerings, but my gosh I think we paid like $80 for the night and for all that it comes with how do you beat that? As long as your room is under $200 or so a night you won’t be disappointed.
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toliet in the bathroom was slow to flush and the ice maker in the kitchen didn't work
Stayed 4 nights in Oct 2025

10/10 Excellent

Swaminathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family. Lot of activities for kids
Stayed 5 nights in Oct 2025

8/10 Good

April

Stayed 2 nights in Oct 2025

10/10 Excellent

armand

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very helpful when needed, lots of activities within the resort. We got a 2 bedroom 2 bath condo and traveled with 6 people (2 were small children) and we all enjoyed ourselves. 10/10 recommend
Stayed 3 nights in Oct 2025

4/10 Poor

Carli

Disliked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the 2 bedroom and it was fantastic for our group of 8. The pools were super fun
Stayed 3 nights in Oct 2025

8/10 Good

Emily

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very kid friendly place! The kids enjoyed the walk to what looked like a little pumpkin patch! Our favorite part was the pools. While they had amazing activities their beds were so hard and it was super cold! The blankets were so thin! Other than that everything was Amazing! Staff was amazing!
Stayed 3 nights in Oct 2025

4/10 Poor

Jim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pictures are VERY deceiving

We stayed at numerous hotels and a few resorts. This had to be the worst place ever! Disgusting bathroom, as you can see from the pictures, when we walked in. Dilapidated, run down, and not clean at all. I asked to clean the room and the desk told me it’s a $55 fee!!!? There was no restaurant on site, no access to drinking water and scarce amenities. They told me the pool was heated- not in any sense of the word. It was cold, period. On top of this, the “resort” has an infestation of Stink Bugs. Found myself standing on chairs trying to grab them on the ceilings and curtains. The towels were ripped, frayed and downright old! Would definitely not recommend this place! There are many options in the area, including the Hampton Inn where they actually serve you free breakfast.
Stayed 3 nights in Oct 2025

6/10 Okay

SaiSumanth

Disliked: Property conditions & facilities
The outside of the property stank and the place itself looks very old including the rooms
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, nice, older but remodeled. Loved the outdoor areas.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeannine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4th birthday trip

Had a great variety of activities for everyone to do. It was the youngest 4th birthday trip and they gave her free s’more kits for the family which she absolutely loved, as did all the other kids.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Play ground for little kids.
Stayed 3 nights in Oct 2025

10/10 Excellent

jon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and the kids loved it
Stayed 2 nights in Oct 2025

10/10 Excellent

Scotty

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and well maintained , family friendly ,friendly and helpful staff always ready to assist when the need arises, great views and close to great places to eat ! My family and I will be visiting agin soon !
Stayed 2 nights in Oct 2025

4/10 Poor

Blanca

Travelled with family
Liked: Amenities
Disliked: Staff & service
They don’t offer housekeeping services, they do bring you towels in the am. They want you to load the dishwasher and take bag tour trash at the end of tour stay. The room was very outdated, definitely not worth the price for us. Would not stay here again.
Stayed 4 nights in Oct 2025