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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Courtyard
Point of interest
Water park
1 bedroom, in-room safe, iron/ironing board, bed sheets

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪1 min walk‬
  • Soaky Mountain Waterpark
    ‪4 min walk‬
  • Sevierville Convention Center
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed) | 1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room (2 Queen Beds with Sofabed)

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Standard Room, 2 Queen Beds, Balcony | 1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

1 bedroom, in-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly Sevierville resort connected to the convention centre, a quick walk to Sevierville Convention Center
This resort features 7 restaurants, free water park access and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges and a fitness centre are on-site.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wilderness at the Smokies - Stone Hill Lodge. During your stay, you'll be connected to the convention centre and just a quick walk from Wilderness at the Smokies. You'll find features such as free self-parking, plus 7 restaurants and 3 poolside bars.
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, 2 coffee shops/cafes, 3 poolside bars and 4 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include a children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a gym, mini golf and a playground
  • Guests have great things to say about the location and the family-friendly amenities
  • Just a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

Hidden Trail Bar and Gril – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill – This poolside family restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace – On-site coffee shop. Open daily.
Grizzly Grill – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1621 out of 2867 reviews
Rating 8 - Good. 617 out of 2867 reviews
Rating 6 - Okay. 317 out of 2867 reviews
Rating 4 - Poor. 169 out of 2867 reviews
Rating 2 - Terrible. 143 out of 2867 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gabrielle

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

BENJAMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun stay

Fun place for the family to stay and play. The indoor waterpark was great for the kids. Just down the road from everything, but not right in the middle of it, which is great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 1 night in Apr 2025

4/10 Poor

Abigail

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you don’t have much to compare it to, it’s just okay. I’ve been to the location in Wisconsin dozens of times and was excited to drive the extra 5 hours thinking they’d be similar…. Not even close. The room at the Smokies was not clean, there was chips on the floor when we first checked in, dirty bathroom floor, hair in the shower and it was so noisy. The shower faucet never shuts off, just runs all night and day. The bathroom light/vent makes a crazy squealing noise. The room itself… never again. If I wasn’t so far from home we would have left. The waterpark is SO UNDERWHELMING. But just as expensive and the dells location that has 3 indoor and 3 outdoor water parks. Crazy. Also tons of weave, hair, just filth floating in the water, on the stairs to the slides. Also, no hours and can’t get a hold of anyone on the phone for dining information. No hours posted anywhere. The only positive thing about this location is the front desk workers are very nice and the shuttle drivers are constantly giving you park/arcade information. You also get spammed for timeshare signup AT CHECK IN just to get a map of the facility. Come on. Won’t be back.
Stayed 3 nights in Apr 2025

6/10 Okay

Shavona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn’t like about the property was the excessive noise and the thin floors. I wasn’t able to get any sleep and ended up checking out of my room early due to the constant noise from the guests above me and next door.
Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Always my favorite place to go, hands down
Stayed 3 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
My family of six had a great Spring Break at the Stone Hill Lodge. The shuttle was super fast and available within a few minutes every time we needed it. My kids (4-10) had a blast between the water park and arcade. The surrounding area is beautiful. We were able to spend time at the National Park, Gatlinburg, Pigeon Forge all within a short drive. Great property!
Stayed 6 nights in Mar 2025

10/10 Excellent

Michaela

Stayed 2 nights in Apr 2025

6/10 Okay

Heather, Georgetown

Disliked: Cleanliness
We brought our kids here for a birthday weekend. While the staff was extremely nice, our bathroom door wouldn’t shut, the sleeper sofa cover was disgusting and covered in dirt to the point we went and purchased an air mattress instead of using it, there was a dirty bandaid stuck to the bathtub,
Stayed 2 nights in Apr 2025

10/10 Excellent

Isisleydi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Ngoc

Stayed 2 nights in Mar 2025

8/10 Good

Joyce, Pickens

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room renovations were nice. Desk staff were very friendly and helpful. Parking was convenient and never had to wait long for the shuttle. An altercation upon trying to board the shuttle could have been avoided if there was a queue line . 🤔
Stayed 1 night in Mar 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not as good as it use to be

I always stay at the wilderness but haven’t been in about two or more years. The he upgrades was nice however the southern hospitality that Ive grown accustomed too no longer exist. I and my family agreed to stay another night but we went to another resort for our last night. Riverstone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Destiny

We had a great trip!!
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Stayed 2 nights in Apr 2025

10/10 Excellent

Amelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thebkids had an amzing time. Clean, friendly and professional. Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Emilie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jeannie

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and clean and close to wverything
Stayed 2 nights in Apr 2025

6/10 Okay

Samjhana

Could have been more better and too pricey.
Stayed 1 night in Apr 2025

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Great fun for the family, inclusive bjt pricey
Stayed 1 night in Apr 2025

6/10 Okay

Sherry

Travelled with family, Travelled with partner
Liked: Cleanliness
Our bracelets didnt work after checking in. Had to walk all the way back to the front desk. Housekeeping knocked on our door TWICE, once at MIDNIGHT, with more towels we didnt ask for. She woke us up. The bathroom was tiny. The shower was Luke warm at best.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, amenities
Starting with the positives, check in was a breeze and the front desk staff was great. We love all of the amenities and the ease of the wristbands. Our first day we checked in, drooped off our belongings and went off to explore. Lori at camp social was amazing. She was very helpful. When we got back we noticed a smell in the room and realized the sink was backed up with nasty water. We were able to drain the sink and go on about our evening so we left it alone. I was very disappointed in the size of the bathroom. It was near impossible to change clothes in there. If you need privacy for your party, this is not the room for you. The beds are hard as a rock and pillows are not much better. I would suggest bringing your own pillows and blanket if you need and extra because the one they will bring feels like sandpaper. We enjoyed the arcade and waterpark, but the bartender in the waterdome completely ignored us on multiple occasions. For the price, we may explore other options for our next visit.
Stayed 4 nights in Apr 2025

6/10 Okay

Heather, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
While it was a great property, despite multiple requests to have connecting rooms, the response was “we are sold out.” While that may be true, the request was to connect not add a room. The connector to both rooms was empty until after we checked in so we could have had the connecting rooms. Instead we had the unfortunate baby crying, microwaving at all hours and loud conversations throughout the night. It was not at all a relaxing trip like we hoped. Likely won’t stay here again because it doesn’t seem like they are as customer focused as I would have liked.
Stayed 2 nights in Apr 2025

8/10 Good

Todd

Stayed 4 nights in Apr 2025