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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Water park
Point of interest
Waterslide
Courtyard
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
190 Gists Creek Road, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪4 min walk‬
  • Place, Sevierville Convention Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed) | In-room safe, iron/ironing board, bed sheets

Standard Room (2 Queen Beds with Sofabed)

8.4 out of 10
Very good
(61 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony | In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony | In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed with Sofa bed, Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly Sevierville resort connected to the convention centre, steps from Sevierville Convention Center
This resort features 7 restaurants, free water park access and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges and a fitness centre are on-site.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wilderness at the Smokies - Stone Hill Lodge. During your stay, you'll be connected to the convention centre and just a quick walk from Soaky Mountain Waterpark. You'll find features such as free self-parking, plus 7 restaurants and 3 poolside bars.
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, 2 coffee shops/cafes, 3 poolside bars and 4 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include a children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a gym, mini golf and ice skating
  • Guests have great things to say about the helpful staff and the location
  • Steps from Sevierville Convention Center and 8 minutes by car from Tanger Outlets
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

Hidden Trail Bar and Gril – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill – This poolside family restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace – On-site coffee shop. Open daily.
Grizzly Grill – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.41 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1735 out of 2953 reviews
Rating 8 - Good. 614 out of 2953 reviews
Rating 6 - Okay. 310 out of 2953 reviews
Rating 4 - Poor. 163 out of 2953 reviews
Rating 2 - Terrible. 131 out of 2953 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was absolutely perfect. We love this place. It was our second time here and we’re already ready to come back. The food is really good. Rooms are clean. Everything is easily accessible. The shuttle drives are exceptional.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mary Catherine

Stayed 4 nights in Nov 2025

10/10 Excellent

Shante

Stayed 2 nights in Oct 2025

2/10 Terrible

Patricia

Disliked: Staff & service
Our AC and heat does not work and when we told them about it a maintenance guy came in but didn't fix it. That night we checked in and then the next day we asked them to compensate us and they gave us a food voucher. Went back the next day. They gave me 20% off one night and 20% off another night that we paid for. I come here every month because I do cancer treatments by the LeConte medical center. I've never complained about stuff until this trip. They could have compensated us our stay And they didn't even fix the AC and heat. We are actually still at the hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Angela

Stayed 3 nights in Nov 2025

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Sep 2025

10/10 Excellent

Karolyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was easy and fairly quick. Staff members were courteous. Waterpark area could use a bit of attnetion as far as picking up some trash throughout the day and dirty towels. Room was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Deandre

Stayed 2 nights in Nov 2025

10/10 Excellent

grace

Stayed 1 night in Nov 2025

10/10 Excellent

Millie

Stayed 2 nights in Oct 2025

6/10 Okay

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Lineth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was the best from our perspective
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Stayed 3 nights in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Very nice people from the front desk to the cleaning staff. The rides at the water park don’t always run efficiently but the people were nice there as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Desarae

Stayed 1 night in Oct 2025

10/10 Excellent

Alexsia

Stayed 2 nights in Oct 2025

10/10 Excellent

Angi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone there was very nice and helpful. The pools were clean and lots of lifeguards on duty
Stayed 2 nights in Aug 2025

10/10 Excellent

leroy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Kids always have a great time at the waterpark
Stayed 3 nights in Oct 2025

4/10 Poor

Dalton

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Our bathroom in our room did lock causing issues with the kiddos. Also why have vending machine with Apple Pay and some workout. No one carries cash so like .?
Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Stayed 1 night in Oct 2025

10/10 Excellent

Jayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice
Stayed 4 nights in Oct 2025

10/10 Excellent

Christy

Liked: Cleanliness, amenities
The check in was very easy and informative. The room was clean and comfortable. Transportation to the indoor waterpark was quick and we never waited more than 5 minutes. The pool area was amazing and kept the kids entertained for hours. Food was available for a price but I was willing to pay so as not to have to leave the pool area with the kids. Staff was super friendly and helpful. A perfect getaway
Stayed 1 night in Oct 2025

6/10 Okay

Tracie

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Room was clean. Bed was super uncomfortable and you can hear EVERYTHING above you and in hallways not very sound proof.
Stayed 1 night in Oct 2025