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Conrad Shanghai

5.0 star property

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Photo gallery for Conrad Shanghai

Guests can relax in the elegantly designed lobby, featuring a plush sofa, high ceilings, and a grand chandelier.
Enjoy a city view from the comfort of a spacious bed, paired with a flat-screen TV and a stylish table setting.
Welcome to our reception area, featuring three desks with a unique design, a curved ceiling, and a stunning glass wall.
Enjoy panoramic views of the historic city from our rooftop terrace, featuring comfortable seating and lush greenery.
Premium Suite | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking included
  • Spa

Explore the area

Map
789 Nanjing Road East, Shanghai, Shanghai, 200001
  • Nanjing Road Shopping District
    ‪4 min walk‬
  • People's Square
    ‪9 min walk‬
  • The Bund
    ‪2 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive King Room

Relax in comfort with a large bed, desk, and city view.

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for City View Suite

Experience a serene retreat with a large bed, framed artwork, and a stylish bathroom.

City View Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Relax in a serene space with a large bed, desk, and stylish artwork.

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room High Floor

Relax in a stylish room with a large bed, sofa, and city view.

Deluxe King Room High Floor

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room

Relax in a serene space with a large bed, desk, and stylish artwork.

Accessible Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Bund View Room

Enjoy a city view from the comfort of a spacious bed, with a desk and chair for work and a TV for entertainment.

Executive Bund View Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Relax in a spacious room with a large bed, flat-screen TV, and a view of the outdoors.

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Bund View Suite

Enjoy a luxurious bathroom experience with a bathtub, separate sink area, and glass-enclosed shower overlooking a city view.

Premium Bund View Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Relax in a stylish room with a large bed, flat-screen TV, and city view.

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Relax in a serene space with a large bed, separate seating area, and elegant artwork.

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room

Enjoy a city view from the large window, with a comfortable bed, desk, and seating area.

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Conrad Suite

Relax in a spacious room with a large bed, flat-screen TV, and sliding door to the bathroom.

Conrad Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Experience the city from your retreat, with expansive views of the city skyline from the large bed.

Premium Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bund View Room

Relax in this stylish room with a large bed, sofa, and city view.

Bund View Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Relax in a stylish room with a large bed, sofa, and desk, offering a city view.

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room High Floor

Enjoy breathtaking city views from the large floor-to-ceiling windows in this stylish room featuring a comfortable bed, a small table and chair, and a flat-screen TV.

Deluxe Twin Room High Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Single Beds

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  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1000)
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About this property

Conrad Shanghai

Luxury hotel connected to a shopping centre in Shanghai with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Conrad Shanghai offers 728 accommodations with DVD players and minibars. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of Conrad Shanghai's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Nanjing Road Shopping District. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, aromatherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute walk from Madame Tussauds Wax Museum and 5 minutes on foot from Nanjing Road Shopping District
  • Airport shuttle service available for a fee
Conrad Shanghai offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 9 meeting rooms, and limo/town car service are available. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Conrad Shanghai. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Conrad Shanghai has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 254 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (21,528 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Lever door handles
  • Lift (115 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 66 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 300.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 254 per person
  • Airport shuttle fee: CNY 850 per vehicle (return)
  • Rollaway bed fee: CNY 300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Meridien Shanghai
Royal Meridien
Royal Meridien Hotel
Royal Meridien Hotel Shanghai
Royal Meridien Shanghai
Shanghai Meridien
Shanghai Royal Meridien
Le Royal Meridien Shanghai Hotel Shanghai
Royal Meridien Shanghai Hotel
Meridien Shanghai
Le Royal Meridien Marriot Shanghai
Conrad Shanghai Hotel
Conrad Shanghai Shanghai
Le Royal Meridien Shanghai
Conrad Shanghai Hotel Shanghai

Conrad Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Stayed 6 nights in Apr 2025

8/10 Good

Kristin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Stayed 1 night in Apr 2025

10/10 Excellent

HUSEYIN

Stayed 2 nights in Apr 2025

10/10 Excellent

Xi

Stayed 2 nights in Apr 2025

4/10 Poor

Ophelia

Stayed 1 night in Apr 2025

8/10 Good

Jebin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Travelled with group
Liked: Amenities, property conditions & facilities
Hotel is in the best location, room was nice and the view was incredible, although it wasn’t sharp clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Yilin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location - about 7 mins walk away from People’s Square exit 14, and just beside Nanjing Shopping Street which is about 20 min walk to The Bund. Hotel is clean and well maintained throughout our 1 week stay. Will recommend to others!
Stayed 7 nights in Apr 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the executive lounge was exceptional and they would go the extra mile to assist.
Stayed 2 nights in Apr 2025

8/10 Good

Amy Hong Ming

Liked: Cleanliness, staff & service, amenities
Convenient location and walkable to few hotspots.. near to people’s square subway..
Stayed 3 nights in Apr 2025

8/10 Good

Laurie

Stayed 4 nights in Mar 2025

8/10 Good

Terence, Chapel Hill

Stayed 2 nights in Mar 2025

10/10 Excellent

Tuongvi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and property. Very modern and clean. Staff is friendly and speaks English. Would stay here again!
Stayed 4 nights in Mar 2025

4/10 Poor

Mamun

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I booked a high floor room, then had a picture of a sofa and I did not receive that
Stayed 2 nights in Mar 2025

8/10 Good

Annie

Stayed 3 nights in Mar 2025

8/10 Good

Adam, Staines

Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the location is fantastic for exploring Shanghai. I had a fabulous room overlooking the Bund and Pudong. All the staff were really helpful and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Min-On

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to be based at if doing a short Shanghai trip. It is linked directly to a small mall with retail and food. MRT station is just across the street. And the location is right at the west entrance of East Nanjing pedestrian street , so you get the convenience of all the shops and food that comes with it. The room we got was super impressive and by far this was the best quality room we got on our Shanghai trip. Voice activated curtains, lights and music (though you'd need to speak mandarin to make it work), also buttons available. Toilet and bath was very good and there was an electrical bidet! We got the west view with our high-floor room. Try to get the east view of Bund view if possible.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jingnong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Siew Geok

Stayed 3 nights in Nov 2024

10/10 Excellent

Aden

Stayed 1 night in Feb 2025

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities
food is below average, not impressive.
Stayed 6 nights in Feb 2025

8/10 Good

CHAK YIN ANEURIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at a hotel that was incredibly convenient and had just undergone a lovely renovation. The room layout was very nice, making it comfortable and aesthetically pleasing. However, I was disappointed with the staff's attitude. They were not friendly, and I found them to be unhelpful and unresponsive when I needed assistance. It's a shame because the hotel itself has so much potential with its great location and beautiful renovations.
Stayed 2 nights in Feb 2025

8/10 Good

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do complain

Great location … love the hotel because of that You have to complain to get a decent room … I have to do during every stay , then you get it right. That is lack of consistency for Hilton honors members !!!
Stayed 6 nights in Feb 2025