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HUALUXE Shanghai Twelve at Hengshan by IHG

5.0 star property

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Photo gallery for HUALUXE Shanghai Twelve at Hengshan by IHG

Exterior
Property preview
2 restaurants, Fusion cuisine
Exterior
1 King Bed Standard | Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
12 Hengshan Road, Xuhui District, Shanghai, Shanghai, 200031
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, Jing'an Temple
    ‪3 min drive‬
  • Place, Xintiandi Style Shopping Centre
    ‪5 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪12 min drive‬

Room options

View all photos for 1 King Bed 1 Bedroom Suite

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed 1 Bedroom Suite

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, free cots/infant beds

Deluxe Queen Room

  • Sleeps 2

View all photos for 1 King Bed Premium

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Premium

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Standard

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Standard

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Suite, 1 King Bed (with Round Daybed)

Deluxe Suite, 1 King Bed (with Round Daybed) | In-room safe, desk, laptop workspace, free cots/infant beds

Deluxe Suite, 1 King Bed (with Round Daybed)

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Premium Courtyard View

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Premium Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Standard Courtyard View

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Standard Courtyard View

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard Deluxe Double Room

In-room safe, desk, laptop workspace, free cots/infant beds

Courtyard Deluxe Double Room

  • Sleeps 2

View all photos for 2 Queen Beds Premium Courtyard View

In-room safe, desk, laptop workspace, free cots/infant beds

2 Queen Beds Premium Courtyard View

  • Sleeps 2

View all photos for Handicapped-friendly Double Room

In-room safe, desk, laptop workspace, free cots/infant beds

Handicapped-friendly Double Room

  • Sleeps 2

View all photos for Superior Room - Courtyard-View (Double Bed)

In-room safe, desk, laptop workspace, free cots/infant beds

Superior Room - Courtyard-View (Double Bed)

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, free cots/infant beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room

  • Sleeps 2

View all photos for Superior Room

In-room safe, desk, laptop workspace, free cots/infant beds

Superior Room

  • Sleeps 2

View all photos for 1 King Bed Deluxe STE with Round Daybed

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Deluxe STE with Round Daybed

  • Sleeps 2

View all photos for 1 King Bed Junior Suite

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Junior Suite

  • Sleeps 2

View all photos for 2 Queen Beds Premium

In-room safe, desk, laptop workspace, free cots/infant beds

2 Queen Beds Premium

  • Sleeps 2

View all photos for 1 King Bed Standard

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Standard

  • Sleeps 2

View all photos for President Suite

In-room safe, desk, laptop workspace, free cots/infant beds

President Suite

  • Sleeps 2

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About this property

HUALUXE Shanghai Twelve at Hengshan by IHG

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a steam room are on-site.
HUALUXE Shanghai Twelve at Hengshan by IHG offers 169 air-conditioned accommodations with iPod docking stations and espresso makers. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us that they enjoy the room service at HUALUXE Shanghai Twelve at Hengshan by IHG. During your stay, you're just a quick walk from Hengshan Road. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, massages or hydrotherapy at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a playground
  • Just a 4-minute drive from Jing'an Temple and a few minutes from Xintiandi Style Shopping Centre
HUALUXE Shanghai Twelve at Hengshan by IHG offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A children's pool, a steam room, and spa services are also featured at the luxury HUALUXE Shanghai Twelve at Hengshan by IHG.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
12 Hengshan – On-site restaurant.
Tops and Terrace – This restaurant specialises in Fusion cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: CNY 288 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 12 Hengshan
  • Lobby Lounge
  • Tops and Terrace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hydrotherapy
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HUALUXE Shanghai Twelve at Hengshan by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 288 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Luxury Collection Hotel Shanghai
Twelve Hengshan
Twelve Hengshan Luxury Collection
Twelve Hengshan Luxury Collection Hotel
Twelve Hengshan Luxury Collection Hotel Shanghai
Twelve Hengshan Luxury Collection Shanghai
Twelve Hengshan Shanghai
Twelve Shanghai
Twelve at Hengshan A Luxury Collection Hotel Shanghai
Twelve Hengshan Collection