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Shangri-La Qiantan, Shanghai

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Photo gallery for Shangri-La Qiantan, Shanghai

In-room dining
Property video
Front of property
Minibar, in-room safe, desk, laptop workspace
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
551 Haiyang West Road, Pudong, Shanghai, 200124
  • Place, Shanghai Oriental Sports Center
    ‪8 min walk‬
  • Place, Huangpu River
    ‪3 min drive‬
  • Place, The Bund
    ‪16 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe River View King

Minibar, in-room safe, desk, laptop workspace

Deluxe River View King

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive River View Suite King

Executive River View Suite King | Minibar, in-room safe, desk, laptop workspace

Executive River View Suite King

  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe River View Suite King

Deluxe River View Suite King | Minibar, in-room safe, desk, laptop workspace

Deluxe River View Suite King

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe River View Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe River View Twin

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon, Premier Room, 1 King Bed

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Executive King

Minibar, in-room safe, desk, laptop workspace

Horizon Executive King

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Executive Twin

Minibar, in-room safe, desk, laptop workspace

Horizon Executive Twin

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon River View King

Minibar, in-room safe, desk, laptop workspace

Horizon River View King

  • River view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 2 Single Beds

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Executive Twin Room, River View

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe River View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River View King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe River View Twin Room - Overlook Xuhui Riverside

Minibar, in-room safe, desk, laptop workspace

Deluxe River View Twin Room - Overlook Xuhui Riverside

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

  • Sleeps 3
  • Free Wi-Fi

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About this property

Shangri-La Qiantan, Shanghai

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Shangri-La Qiantan, Shanghai offers 585 air-conditioned accommodations with minibars and a safe. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures.
With your stay at Shangri-La Qiantan, Shanghai, you're connected to a shopping centre and just a quick walk from Shanghai Oriental Sports Center. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Jiangnan Wok
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • 7.2 mi (11.6 km) from Jing'an Temple and 8.8 mi (14.2 km) from Shanghai New International Expo Centre
Shangri-La Qiantan, Shanghai offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the luxury Shangri-La Qiantan, Shanghai. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Jiangnan Wok – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.
QT Kitchen – This buffet restaurant serves breakfast, brunch, lunch and dinner. Reservations are required. Open daily.
GardenLab – On-site bar. Reservations are required. Open daily.
QT Lounge – On-site café. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 210 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • GardenLab
  • Jiangnan Wok
  • QT Kitchen
  • QT Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 17,222 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 210 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Shangri La Qiantan, Shanghai
Shangri-La Qiantan, Shanghai Hotel
Shangri-La Qiantan, Shanghai Shanghai
Shangri-La Qiantan, Shanghai Hotel Shanghai

Shangri-La Qiantan, Shanghai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 108 reviews
Rating 8 - Good. 14 out of 108 reviews
Rating 6 - Okay. 2 out of 108 reviews
Rating 4 - Poor. 3 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean and so luxurious. Staff is amazing. I would honestly say this place might be perfect! Would recommend to everyone to stay here.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and convenient. Luxurious and fantastic service.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Hai-Ru

Liked: Cleanliness, amenities, property conditions & facilities
Everything ia perfect, the service, the staff, and the food, the location. It was the best money ever spent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yuting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and well maintained.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

??

Disliked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Liming

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly, efficient
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yang

Liked: Cleanliness, amenities, property conditions & facilities
The location is superb! Close to subway and lots of dining and shopping
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

LAU YIK HEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay as it is the newest Shangri la, good service and at a pretty new area
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Great, service, cleanliness and great food. Overall an awesome hotel.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. The rooms are immaculate and the amenities are wonderful.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
This is truly one of the best hotels I’ve ever stayed in. The room was spacious, spotless, and beautifully modern, with an excellent location that made exploring the area effortless. The staff were exceptionally friendly and attentive. We accidentally left our passports in the safe, and when we called, three team members promptly went to the room and retrieved them for us. Their professionalism and care left a lasting impression. I would wholeheartedly recommend this hotel to anyone looking for comfort, convenience, and outstanding service.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brand new, the service is very good.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

YUN LAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for business stay

Wonderful stay with nice staff
Stayed 1 night in May 2023
Verified

10/10 Excellent

Xia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yoli is super super kind to help us bring the luggage and take care of the kids.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

ka lam

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff nice clean new property
Stayed 1 night in Dec 2024
Verified

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good amenities, close to the metro, and had large selection for breakfast. Our room smelled of cigarettes and had cookie crumbs on the couch.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Xiao Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staying

Nice staying! The staff are super friendly
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Jianyi

Liked: Cleanliness, amenities
It has great amenities and facilities. Convenient location for shopping and transportation!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Dek Ric

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service
Stayed 1 night in May 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and polite. Amanda served us well during our stay.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sondang Meyhwa Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was very comfortable. The hotel was very handy for metro,bus and train to any places in the city. The staff were friendly,and the service at the free breakfast was fantastic, I would book this hotel this hotel again without hesitation.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. Buffet Breakfast lots of choices
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at this hotel. Highly recommend.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all was good and the staff were very friendly, it’s just they need to learn e bit more of English language.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Omolade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a couple issues initially but was resolved swiftly and beyond expectations were met. This hotel is sooooo beautiful. I would go as far to say probably the best hotel I have ever stayed! Yes it’s not in the main centre with the attractions but the service but the metro is 5 minutes away and a choice of 3 lines will get you into the tourist areas. The aesthetics of this hotel makes it all worthwhile and at a fraction of what you would pay if staying in Jing’An or the financial centre.
Stayed 2 nights in Apr 2025