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The Langham, Shanghai, Xintiandi

5.0 star property
VIP Access

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Photo gallery for The Langham, Shanghai, Xintiandi

3 restaurants, lunch, dinner served; Mediterranean cuisine
Property video
Chairman Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour) | Living room | 65-inch LCD TV with digital channels, TV, DVD player
Chairman Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour) | Premium bedding, down duvets, in-room safe, individually decorated
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
No.99 Madang Road, Luwan District, Shanghai, Shanghai, 200021
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪3 min walk‬
  • Place, People's Square
    ‪11 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio, Pool Access, City View

Studio, Pool Access, City View | Premium bedding, down duvets, in-room safe, individually decorated

Studio, Pool Access, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

Club Junior Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour) | Premium bedding, down duvets, in-room safe, individually decorated

Club Junior Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club One-Bedroom Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

Club One-Bedroom Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour) | Premium bedding, down duvets, in-room safe, individually decorated

Club One-Bedroom Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive King - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

Premium bedding, down duvets, in-room safe, individually decorated

Club Executive King - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Superior King | Premium bedding, down duvets, in-room safe, individually decorated

Superior King

9.8 out of 10
Exceptional
(25 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

Club Executive Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour) | Premium bedding, down duvets, in-room safe, individually decorated

Club Executive Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | Premium bedding, down duvets, in-room safe, individually decorated

Superior Twin

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Executive Twin - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

Club Executive Twin - Club lounge (Breakfast+Afternoon Tea+Happy Hour) | Premium bedding, down duvets, in-room safe, individually decorated

Club Executive Twin - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe

Deluxe | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive Studio King-Club lounge (Breakfast+Afternoon Tea+Happy Hour)

Club Executive Studio King-Club lounge (Breakfast+Afternoon Tea+Happy Hour) | Premium bedding, down duvets, in-room safe, individually decorated

Club Executive Studio King-Club lounge (Breakfast+Afternoon Tea+Happy Hour)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Chairman Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

Chairman Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour) | Premium bedding, down duvets, in-room safe, individually decorated

Chairman Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

  • City view
  • 345 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

Presidential Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour) | Living room | 65-inch LCD TV with digital channels, TV, DVD player

Presidential Suite - Club lounge (Breakfast+Afternoon Tea+Happy Hour)

  • City view
  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Premier King Room | Premium bedding, down duvets, in-room safe, individually decorated

Premier King Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, in-room safe, individually decorated

Junior Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Twin Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Xintiandi View King Room

Premier Xintiandi View King Room | Premium bedding, down duvets, in-room safe, individually decorated

Premier Xintiandi View King Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Langham, Shanghai, Xintiandi

This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Langham, Shanghai, Xintiandi offers 355 accommodations with DVD players and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of The Langham, Shanghai, Xintiandi's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Xintiandi Style Shopping Centre. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Cachet 凯旋
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, body wraps or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Xintiandi Style Shopping Centre and a 4-minute drive from Yu Garden
The Langham, Shanghai, Xintiandi offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. A fitness centre, a terrace, and multilingual staff are also featured at the luxury The Langham, Shanghai, Xintiandi. Self parking is free.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cachet 凯旋 – This restaurant specialises in Mediterranean cuisine. Guests can enjoy al fresco dining (weather permitting).
T‘ang Court 唐阁 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 280 for adults and CNY 145 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cachet 凯旋
  • T‘ang Court 唐阁

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LCD TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Langham, Shanghai, Xintiandi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 291.5 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 280 for adults and from CNY 145 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 291.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Langham Hotel Shanghai Xintiandi
Langham Shanghai Xintiandi
Langham Xintiandi Shanghai
Shanghai Xintiandi Langham
Langham Xintiandi Shanghai Hotel
The Langham Xintiandi Shanghai
Langham Shanghai Xintiandi Hotel
The Langham, Shanghai, Xintiandi Hotel
The Langham, Shanghai, Xintiandi Shanghai
The Langham, Shanghai, Xintiandi Hotel Shanghai

The Langham, Shanghai, Xintiandi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 30 out of 1002 reviews
Rating 4 - Poor. 9 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bo

Stayed 7 nights in Oct 2025

8/10 Good

Evelyn

Stayed 2 nights in Dec 2025

10/10 Excellent

Tracy

Stayed 3 nights in Dec 2025

10/10 Excellent

Stefanie

Traveled for my birthday, customer servicer named Nancy had
Stayed 3 nights in Dec 2025

10/10 Excellent

Ziwei

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

zonglin

Stayed 2 nights in Dec 2025

8/10 Good

Kiranjit

Stayed 2 nights in Dec 2025

10/10 Excellent

Lan

Liked: Cleanliness, property conditions & facilities
The room is very clean and washroom is lovely.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Nov 2025

10/10 Excellent

kamel, southaven

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff and amenities
Stayed 5 nights in Nov 2025

10/10 Excellent

Yusaku

Stayed 2 nights in Nov 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic location, elegant design, superb service.
Stayed 4 nights in Nov 2025

6/10 Okay

Shufan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked this hotel for our parents. Upon arrival, we were asked to pay the deposit via Alipay instead of a credit card. I find this surprising—how can a 5-star international hotel not accept credit cards for a deposit? If we use a credit card, there is no processing fee. If we are forced to use Alipay, we must pay a 3% international transaction fee. It feels inconsiderate refuse to offer alternative options for guests. We hope the management will reconsider this policy and provide more flexible options for future guests.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheng Fei

Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

KHOA

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff friendliness on the executive lounge level was excellent. Hotel staffers kept the room clean twice a day. Impeccable service.
Stayed 2 nights in Nov 2025

8/10 Good

Shai

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Cleanliness: The room was clean, spacious, and comfortable. The bathroom, while comfortable, was less clean - i found hairs of in the bathtub and old soap(?) splashes on the walls. Breakfast: while less of a variety than in other hotels, the quality was excellent: everything was fresh. Both the European style and the Asian style items were fresh and tasty. The lobby is quite nosy, and it's difficult to find a quiet spot. At the evening, they had live music, but didn't turn off completely the background music - the result was a bit cacophonic. The food, however, was good quality (even if the service was a bit slow).
Stayed 1 night in Oct 2025

10/10 Excellent

abdulaziz

Stayed 1 night in Nov 2025

10/10 Excellent

Abdulrahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all nice
Stayed 2 nights in Oct 2025

10/10 Excellent

JIN LING

Great staff and room details
Stayed 2 nights in Oct 2025

10/10 Excellent

Xiaojun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, great location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jean Marc

Stayed 1 night in Oct 2025