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The Ritz-Carlton Shanghai, Pudong

5.0 star property

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Photo gallery for The Ritz-Carlton Shanghai, Pudong

4 restaurants, breakfast, lunch, dinner served; Italian cuisine
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
2 bars/lounges, rooftop bar, lobby lounge
View from room
2 indoor pools, open 6:00 AM to 10:00 PM, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120
  • Place, Oriental Pearl Tower
    ‪5 min walk‬
  • Place, Jin Mao Tower
    ‪6 min walk‬
  • Place, Pudong Riverside Promenade and Park
    ‪6 min walk‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪23 min drive‬

Room options

View all photos for Club Panoramic Suite

Club Panoramic Suite | Living room | LCD TV

Club Panoramic Suite

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Light View King Room

1 bedroom, down duvets, in-room safe, desk

City Light View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | 1 bedroom, down duvets, in-room safe, desk

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower (View)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Carlton Suite

Carlton Suite | 1 bedroom, down duvets, in-room safe, desk

Carlton Suite

  • 105 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Bund View Suite

Premier Bund View Suite | 1 bedroom, down duvets, in-room safe, desk

Premier Bund View Suite

  • 95 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio

View from room

Club Studio

  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Bund View Twin Room

View from room

Club Bund View Twin Room

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for City Light View Twin Room

1 bedroom, down duvets, in-room safe, desk

City Light View Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Shanghai Bund View Twin Room

View from room

Shanghai Bund View Twin Room

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Chairman Suite

1 bedroom, down duvets, in-room safe, desk

Chairman Suite

  • 410 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Suite

1 bedroom, down duvets, in-room safe, desk

The Ritz-Carlton Suite

  • 410 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View King Room

1 bedroom, down duvets, in-room safe, desk

Club City Lights View King Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View Twin Room

1 bedroom, down duvets, in-room safe, desk

Club City Lights View Twin Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Pearl Tower King Room

View from room

Club Pearl Tower King Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Pearl Tower Twin Room

1 bedroom, down duvets, in-room safe, desk

Club Pearl Tower Twin Room

8.0 out of 10
Very good
(1 review)
  • 52 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, River View

View from room

Club Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View (Club)

1 bedroom, down duvets, in-room safe, desk

Club Room, 1 King Bed, City View (Club)

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, down duvets, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

View from room

Room, 1 King Bed (View)

  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (View)

Suite, 1 King Bed (View) | 1 bedroom, down duvets, in-room safe, desk

Suite, 1 King Bed (View)

  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

View from room

Room, 1 King Bed (View)

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

About this property

The Ritz-Carlton Shanghai, Pudong

Luxury hotel connected to a shopping centre in Shanghai with 4 restaurants
4 restaurants, 2 indoor pools and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Ritz-Carlton Shanghai, Pudong offers 285 air-conditioned accommodations with espresso makers and a safe. Beds feature down duvets. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 indoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.
Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton Shanghai, Pudong. During your stay, you'll be connected to a shopping centre and just a quick walk from Shanghai Tower. Features include free WiFi in public areas, plus 2 indoor pools and 4 restaurants.
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine at 意味轩意大利餐厅, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 10-minute walk of Pudong Riverside Promenade and Park and Super Brand Mall
The Ritz-Carlton Shanghai, Pudong offers its guests 2 indoor swimming pools, Access to hot tub, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 27297 square feet (2536 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton Shanghai, Pudong. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Art Deco Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
意味轩意大利餐厅 – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
金轩中餐厅 – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open daily.
Flair 屋顶餐厅酒吧 – This rooftop bar specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Aura 大堂酒廊及爵士吧 – This lobby lounge serves lunch, dinner and light fare. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (CNY 128 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 265 for adults and CNY 133 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aura 大堂酒廊及爵士吧
  • Flair 屋顶餐厅酒吧
  • 意味轩意大利餐厅
  • 金轩中餐厅

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Hot tub
  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27,297 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton Shanghai, Pudong

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.1 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 265 for adults and from CNY 133 for children
  • Self-parking fee: CNY 128 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

The Ritz-Carlton Shanghai, Pudong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 418 out of 544 reviews
Rating 8 - Good. 82 out of 544 reviews
Rating 6 - Okay. 25 out of 544 reviews
Rating 4 - Poor. 7 out of 544 reviews
Rating 2 - Terrible. 12 out of 544 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz Carlton Shanghai, Pudong is pure luxury. Stunning views of the Bund and Oriental Pearl Tower, elegant rooms with floor-to-ceiling windows, and exceptional service made my stay unforgettable. Flair rooftop bar is a must visit for its atmosphere and views. I’d definitely stay here again and recommend it to friends and family
Stayed 1 night in Sep 2025

10/10 Excellent

Bandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ashlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing bad to say about this property. Beautiful rooms with the most incredible bathroom. The view of the Bund was amazing. We were greeted by a wonderful host called An who couldnt do enough for you. She made us feel so welcome. I would 100% return.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryonah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly wonderful stay at The Ritz-Carlton Shanghai, Pudong. From start to finish, the service was exceptional. The staff were incredibly warm and friendly, especially toward my son. They made him feel so welcome, and he had the best time. We had to check out early, and I was worried we’d miss breakfast, but the team thoughtfully packed it for us. That level of care really stood out. The location couldn’t be better. It is right inside the IFC Mall and just steps from the Oriental Pearl Tower, Shanghai Tower, and Jin Mao Tower. You’re in the heart of Lujiazui with some of the most iconic views in Shanghai. Our room was absolutely gorgeous, and the view from the window was breathtaking—both day and night. After we left, I was surprised to receive an email from the hotel letting me know we had forgotten my son’s notebook. I hadn’t even realized it was missing until they reached out. That kind of attention and follow-through made me really grateful. I highly recommend this property to anyone visiting Shanghai—luxury, convenience, and top-notch hospitality all in one.
Stayed 2 nights in Aug 2025

10/10 Excellent

Prince

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services 💞
Stayed 5 nights in Aug 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

bingbing

Liked: Cleanliness, staff & service, property conditions & facilities
great! everything is 5 star!
Stayed 1 night in Jun 2025

10/10 Excellent

Harry, Canton

Stayed 3 nights in Jul 2025

10/10 Excellent

Clark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel stay I have ever experienced. Check-in, service, cleanliness, facilities were all 5-stars.
Stayed 3 nights in Jul 2025

8/10 Good

Judith Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 nights and was generally pleased with the hotel and the services. Staff was attentive and very helpful in calling cabs and helping with our things. It was summer in Shanghai and the hotel provided more than enough water bottles. It was also my husband's bday and they went out of their way to send a cake and a bouquet of flowers. Breakfast had good variety - just don't like the plastic smell of the placemats. Overall - good stay and would recommend it.
Stayed 6 nights in Jun 2025

2/10 Terrible

keel

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeanene, Farmington

Stayed 4 nights in Jun 2025

10/10 Excellent

GE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Stayed 2 nights in Jun 2025

10/10 Excellent

Fan

Stayed 3 nights in Jun 2025

10/10 Excellent

ARSHED

Stayed 1 night in Jun 2025

10/10 Excellent

Res

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the staff are very welcoming and professional, the room was also clean
Stayed 2 nights in May 2025

10/10 Excellent

Georgia

Stayed 3 nights in May 2025

10/10 Excellent

Jebin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience.
Stayed 4 nights in May 2025

10/10 Excellent

Selena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs at the front desk and the lounge have been nothing but lovely. They’re helpful, polite and professional. Our suite was spotless, bed was comfy. Everything was great, nothing to complain about.
Stayed 2 nights in May 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in the ritz Carlton the room was excellent of all the many hotels I have stayed in this is definitely in my top 3. Very clean room excellent view from the room . Has everything you could ever need . Coco is the most pleasant hotel staff member I have ever met and gives A star service . All hotel staff speak excellent English . A was also extremely helpful when checking out and went above and beyond . velian on check in was great and the lady from Kazakhstan also very helpful. For service , Luxury and comfort in Shanghai you have to stay here . Thank you ritz Carlton . Also check out flair bar and the pool
Stayed 2 nights in May 2025