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URBN Boutique Shanghai

4.0 star property

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Photo gallery for URBN Boutique Shanghai

A restaurant with tables set for dining, a bar area, and large potted plants.
View from room
A bar with multiple shelves of liquor bottles and numerous wine glasses hanging from the ceiling.
Front of property
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
183 Jiaozhou Road, Jingan District, Shanghai, 200040
  • Place, West Nanjing Road
    ‪7 min walk‬
  • Place, Jing An Kerry Centre
    ‪8 min walk‬
  • Place, Jing'an Temple
    ‪13 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪62 min drive‬

Room options

View all photos for Atrium

A modern hotel room with a large bed, a sofa, and a wooden accent wall.

Atrium

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden View

A modern bedroom with a large bed, a wooden bench with cushions, a wall-mounted shelf, and a cityscape picture.

Garden View

  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse

A modern living room with a large sectional sofa, a coffee table, and a TV mounted on the wall.

Penthouse

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio

Studio | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Studio

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

URBN Boutique Shanghai

A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
URBN Boutique Shanghai offers 26 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

With your stay at URBN Boutique Shanghai, you're connected to the convention centre and just a quick walk from West Nanjing Road. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at URBN Restaurant, a seafood restaurant that serves seafood
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of West Nanjing Road and Jing'an Temple
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly URBN Boutique Shanghai. The hotel can provide concierge services, limo/town car service, and wedding services.

This 4-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.
URBN Restaurant – This seafood restaurant specialises in seafood. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CNY 128 for adults and CNY 64 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • URBN Restaurant

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with satellite channels
  • DVD player
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at URBN Boutique Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at URBN Boutique Shanghai.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel URBN Shanghai
Shanghai URBN
Shanghai URBN Hotel
URBN Hotel
URBN Hotel Shanghai
URBN Shanghai
URBN Shanghai Hotel
URBN Boutique Shanghai Hotel
URBN Boutique Hotel
URBN Boutique Shanghai
URBN Boutique
URBN Boutique Shanghai Hotel
URBN Boutique Shanghai Shanghai
URBN Boutique Shanghai Hotel Shanghai

URBN Boutique Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 249 reviews
Rating 8 - Good. 83 out of 249 reviews
Rating 6 - Okay. 11 out of 249 reviews
Rating 4 - Poor. 7 out of 249 reviews
Rating 2 - Terrible. 2 out of 249 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was gorgeous and super clean. Staff were very friendly and welcoming. Location was great - close to many shops and cafes, and easy to get to the metro station.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jinelle

Liked: Cleanliness, staff & service, property conditions & facilities
Special lovely place!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel.

Amazing. I can’t wait to return.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at URBN Boutique Shanghai. The hotel is spotless, stylish, and perfectly located for exploring the city. The room was clean, comfortable, and thoughtfully designed, making it easy to relax after a long day out. Breakfast was excellent — The staff were consistently kind, professional, and always ready to help with anything. I also appreciated how peaceful and safe the area felt, while still being close to great shopping and dining options. Everything about this hotel made my trip better — I would definitely stay here again and recommend it to anyone visiting Shanghai.
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

Roger

Liked: Cleanliness, staff & service
5 stars: Courteous, helpful nice encouraging staff. Cool french concession design, carbon neutral. Excellent location -1 star: Shower drain clogged and too slow. Overflows to the rest of the bathroom if I don't finish showering under 3-5 mins! -1 star: no fitness center as advertised. May need to update the listing
Stayed 12 nights in Dec 2025
Verified

6/10 Okay

Valeria Paola

Liked: Cleanliness
Disliked: Property conditions & facilities
We had a good stay overall; however, some things in the room were not working and the staff forgot to repair them until the third night. The room did not have drinking glasses, and the cleaning staff took away our half-used toiletries without providing new ones. However, the room is beautiful and the location is more than ideal.
Stayed 4 nights in Oct 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

Avoid

The breakfast options were extremely limited—just two subpar choices—and a single overwhelmed cook was left to handle the morning delivery, which was scattered across the restaurant floor. Despite requiring guests to pre-order breakfast and specify a dining time, the staff consistently failed to acknowledge the orders or provide the full menu as promised. At 7:30 a.m., the front desk staff were all visibly sleeping and audibly snoring. The in-room TV advertised channels that weren’t actually available, and the device itself didn’t work. Noise was another issue, with a loud children’s party taking place in the restaurant attached to the hotel. Overall, it’s a classic Shanghai scenario: a place that might have had charm a decade ago, but has since changed hands too many times and lost its touch.
Stayed 3 nights in May 2025
Verified

8/10 Good

Ya-Chun

Liked: Cleanliness, staff & service, amenities
員工友善 親切 地理位置好 但是三月底來 房內空調沒辦法開冷氣(因為中央空調無法在這季節給冷氣) 白天房內照射下 房間內悶熱 睡覺流汗不太舒服 如果是怕熱的人應該受不了…
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Katsumi

Disliked: Amenities, property conditions & facilities
部屋が暗い。照明のスイッチがわかりづらい。空調？がうるさい(シャワー流しっぱなしか？という音がする) 朝食は中華もウェスタンも美味しくない。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nachhaltiger Bau, superfreundliches Personal, ruhige Lage, sehr schöne Gegend - perfekt auch für Individualtouristen
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tina Tien King

Lov
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Santos

Liked: Cleanliness, amenities, property conditions & facilities
Bueno
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Levi

Liked: Cleanliness
Disliked: Amenities
還好
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
URBN Boutique Shanghai hotel was as lovely as the photos in our Expedia booking website. Our room had lots of reclaimed wood on the floors and walls, spectacular tiles on the floor, many noticeable details that made it look modern but also comfortable. The shower floor and walls look like gray slate and it was really big with an overhead rainfall shower as well as a hand held shower head. There was also a deep and long bathtub in the room which we used as well. Our window looked out on to a row of pink Shanghai houses which were nice to look at. The bed was comfortable and there was a sunken living room area with lots of seating, two areas that were long enough for people to stretch out and extra seat space left over. Everything was very clean and the cleaning staff came while we were at breakfast and magically did everything and disappeared. We never had to wait for the elevator as it is a small hotel. Our floor had only 8 rooms and there are 4 floors altogether. The breakfast area was being renovated - a new wooden floor was being installed - so we ate in two different spaces during our stay. There was salad, cereals, congee, pastries (soft and nice), sausages, etc., omelets (yummy) juices, milk, water, coffee (machine did a nice cafe latte), and some cold cuts. We were very happy with the breakfast. Our check in and check out were done quickly and they gave us two cards when we asked without a problem. The location is fantastic. The Thai Gallery restaurant is close!
Stayed 3 nights in Jun 2021
Verified

8/10 Good

HAKMIN

Liked: Cleanliness, property conditions & facilities, room comfort

상해에서의 특별한 경험

만족스러운 호텔 주차만 해결되면 좋겠어요
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOME AGAIN AT THE URBN

I have enjoyed this property for many years. There were new changes in progress so the vibe has been significantly altered. I will withhold judgement whether this is for the better or not. The kitchen has been outsourced to a French restaurant and the Zen vibe of URBN is now glitzy and well, different. Most of the old staff are great and its a beautiful place in a great location.
Stayed 6 nights in Dec 2019
Verified

4/10 Poor

Ananya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel was underconstruction
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel très biens situé et très bien décoré. Le personnel parle anglais. Nous avons regretté l'impact des travaux du le restaurant de l'hotel sur nos petits déjeuners et aurions aimé être informer à l'avance. Excepté ce détails, nous recommandons cet hotel qui était très agréable.
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Schönes Design, aber das Hotel hat seine besten Zeiten hinter sich. Schäbig. Abgerissen. Personal irgendwo zwischen unbeholfen und unfreundlich.
Stayed 4 nights in Oct 2019
Verified

6/10 Okay

aktniy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
レストランが改装中でしたが、代わりになる工夫が欲しかったです
Stayed 3 nights in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I have been there 6 times and truely enjoyed. So even thought they kepr rising prices, I'd still go. But this hotel is now poorly run. Staff has mostly changed. In addition the cafe and patio are close because under refurbishment. But neither Expedia nor Urbn mentioned it which is not normal. You're losing a great feature of hotel. So the breakfast was sent into the rooms. Over the 10 days, I must say that the order kept being twisted (one morning I even had 5?? eggs but no yoghurt..). I think they try to make clients happy but have no clue whatsoever how to... Food choice was also severely narrowed, all healthy options have been suppressed. Quality of the food is also poor (industrial "juice", stale bread...). Half of the staff doesn't speak English so when you ask them something they don't understand , they just tell you they can't or mismanage. Don't expect them neither to stand up when noise erupts at 3 am, they don't understand and/or don't want to handle it. I could go on and on to share how much I was disappointed and sad to see this place run so poorly now. It has been/should be a jewel with its excellent location and nice rooms. But the lack of training of staff (who btw run all over speaking super loudly at 1 am or 6 am makes you feel they own the place and you just have to make do with your jetlag) . To sum it up if you don't care wasting your money for poor breakfast, if you can sleep whatever the surrounding noise, you can go. Other than that, skip it...
Stayed 10 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities, friendly staff. Rooms are very spacious and clean
Stayed 5 nights in Sep 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

unpleasant stay with this hotel

I was looking forward to a cozy stay again with URBN hotel during the holidays,however, when we arrived ,i found out that the hotel is under construction, which means you can only be in your room or the gym.And there's no other equipped service like before either.None of the information was provided in advanced.You paid the same amount of money ,and you only got haf of the orignal service.I booked three nights and was planning to cancelled the second and third night next day in the morning ,as the feeling wasn't really like what i had experienced before,however only one night for refund was allowed ,and they said that's their "limit". I visited this hotel for almost 4 years and even recommended my friends about it when they visited Shanghai,whether to stay or just to visit the restaurant or even a drink, but i dont think the same way anymore. I was very disappointed and surprised by their problem solving and the customer service .
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーの位置がおかしい
Stayed 1 night in Jul 2019