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Waldorf Astoria Shanghai on the Bund

5.0 star property

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Photo gallery for Waldorf Astoria Shanghai on the Bund

Lobby
Property video
Heritage Club River View Suite | Premium bedding, pillow-top beds, minibar, in-room safe
Exterior
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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No. 2, Zhong Shan Dong Yi Road, Huang Pu District, Shanghai, Shanghai, 200002
  • Place, The Bund
    ‪3 min walk‬
  • Place, Nanjing Road Shopping District
    ‪8 min walk‬
  • Place, Yu Garden
    ‪8 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪50 min drive‬

Room options

View all photos for Noble Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Noble Suite

  • City view
  • 210 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite

  • City view
  • 260 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River View Room Double Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe River View Room Double Queen Bed

8.0 out of 10
Very good
(1 review)
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Double Queen Deluxe Room

Premium bedding, pillow-top beds, minibar, in-room safe

Double Queen Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe River View Room King Bed

Deluxe River View Room King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe River View Room King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

Premium bedding, pillow-top beds, minibar, in-room safe

King Deluxe Room

8.0 out of 10
Very good
(6 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

King Junior Suite

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Luxury Panorama River View Suite

King Luxury Panorama River View Suite | Premium bedding, pillow-top beds, minibar, in-room safe

King Luxury Panorama River View Suite

  • River view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Luxury Suite

Premium bedding, pillow-top beds, minibar, in-room safe

King Luxury Suite

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Bund Heritage Suite

King Bund Heritage Suite | Premium bedding, pillow-top beds, minibar, in-room safe

King Bund Heritage Suite

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Club River View Suite

Heritage Club River View Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Heritage Club River View Suite

  • River view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe City View Room

King Deluxe City View Room | View from room

King Deluxe City View Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Queen Deluxe City View Room

View from room

Double Queen Deluxe City View Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Bund Heritage River View Suite

Bund Heritage River View Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Bund Heritage River View Suite

  • River view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Queen Bund Heritage Suite

Double Queen Bund Heritage Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Double Queen Bund Heritage Suite

  • 65 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Heritage Luxury River View Suite

Heritage Luxury River View Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Heritage Luxury River View Suite

  • River view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Panorama River View Room King Bed

Premium Panorama River View Room King Bed | View from room

Premium Panorama River View Room King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 2 Queen Beds

  • City view
  • 70 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds, River View

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, River View

  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Waldorf Astoria Shanghai on the Bund

Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Waldorf Astoria Shanghai on the Bund offers 260 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Waldorf Astoria Spa has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Waldorf Astoria Shanghai on the Bund. During your stay, you're just a quick walk from The Bund. You'll find features such as free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy international cuisine with garden views at Grand Brasserie, one of the property's 4 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, facials or body treatments at Waldorf Astoria Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of The Bund and Nanjing Road Shopping District
Waldorf Astoria Shanghai on the Bund offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 11 meeting rooms. Event space at this hotel measures 10550 square feet (980 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Waldorf Astoria Shanghai on the Bund. A complete renovation of Waldorf Astoria Shanghai on the Bund was completed in January 2025.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Grand Brasserie – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
Peacock Alley – On-site restaurant. Open daily.
Wai King Kok – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Reservations are required. Open daily.
Long Bar – This bar only serves light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Salon de Ville – This café specialises in British cuisine. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 320 for adults and CNY 320 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Grand Brasserie
  • Long Bar
  • Peacock Alley
  • Salon de Ville
  • Wai King Kok

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Stereo

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,550 square feet of conference space
  • 11 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 24 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)
  • Reception hall
  • Renovated entire property - January 2025

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 583.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 320 for adults and from CNY 320 for children
  • Rollaway bed fee: CNY 583.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Waldorf Astoria Hotel Shanghai Bund
Waldorf Astoria Shanghai Bund
Waldorf Astoria Shanghai On The Bund Hotel Shanghai
Waldorf Astoria Shanghai Bund Hotel
Waldorf Astoria Bund Hotel
Waldorf Astoria Bund
Waldorf Astoria Shanghai on the Bund Hotel
Waldorf Astoria Shanghai on the Bund Shanghai
Waldorf Astoria Shanghai on the Bund Hotel Shanghai

Waldorf Astoria Shanghai on the Bund Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 498 out of 635 reviews
Rating 8 - Good. 88 out of 635 reviews
Rating 6 - Okay. 21 out of 635 reviews
Rating 4 - Poor. 15 out of 635 reviews
Rating 2 - Terrible. 13 out of 635 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Stayed 2 nights in Nov 2025

10/10 Excellent

Crystal, alhambra

Stayed 2 nights in Nov 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
Amazing view from the room. Decor and cleanliness was top notch. Staff were always on hand and willing to help should you need them. Would happily stsy again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Fuqun

Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Stayed 4 nights in Nov 2025

8/10 Good

Musaad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in terms of facilities and overall condition of the hotel, a really 5 stars hotel, my only comment is on my unsatisfactory experience with the front office during the check in which ends in an apology without going into any details.
Stayed 9 nights in Nov 2025

10/10 Excellent

Stefon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

JUYEON

Stayed 3 nights in Nov 2025

10/10 Excellent

Jiannan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and very good view. Recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jason

Stayed 3 nights in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Carol, Placentia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
唯一不太方便的是开车到酒店大门口比较绕，第一次没找到路
Stayed 3 nights in Oct 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Sua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The amenities are perfect for young families- my husband enjoyed the gym and the pool was very clean as well as family friendly. There is a wet and dry sauna in the locker room too. As a non-Chinese traveler, I felt the staff was extra thoughtful in explaining how to use the amenities to the different things to do in the area. The staff also made sure to accommodate my requests. Overall, the experience was amazing and I would stay at this hotel again.
Breathtaking view from our room
Stayed 2 nights in Sep 2025

10/10 Excellent

YIFTACH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious Hotel in a prime location

Waldorf Astoria SH, is a great property, located walking distance next to the bund SH; with many of the better restaurants in SH in walking distance as well; rooms are spacy, clean and confortable; the services is discreet and attentive; i will be re-visting in the future probably;
Stayed 2 nights in Sep 2025

10/10 Excellent

Sau Wan Jerrie Ruth

Stayed 2 nights in Aug 2025

10/10 Excellent

Diliara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 3 nights in Aug 2025

10/10 Excellent

Derek, Roslyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice staff and hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

HARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe, nice customer service, highly recommended
Stayed 1 night in Aug 2025

8/10 Good

Kim

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need it just right there.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jia

Stayed 1 night in Aug 2025

10/10 Excellent

Ryonah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Our stay at the Waldorf in Shanghai was absolutely wonderful. The highlight for me was the Panorama Room. The view over the city was breathtaking, especially at night. It felt like we had front-row seats to the beauty of Shanghai. The staff were exceptional: super professional, friendly, and genuinely kind. Even though some couldn’t speak English, they still made the effort to communicate and were very kind in engaging with my son. It made our stay feel even more personal and warm. I’ll be honest: on the first day, there was a bit of a moldy smell, especially noticeable in the bed. But by the second day, it was fine and no longer an issue. It didn’t overshadow the overall experience, which was still outstanding. If you’re looking for luxury, top-notch service, and an unforgettable view, this is the place to stay in Shanghai.
Stayed 2 nights in Aug 2025

10/10 Excellent

SHUYUAN

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jianghong

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good with fantastic view
Stayed 2 nights in Jul 2025