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The Waterfront Inn

3.5 star property

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Photo gallery for The Waterfront Inn

Exterior
Double Room (Room 8) | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Double Room (Room 8) | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Standard Double Room, Sea View (Room 10) | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
19 Esplanade, Shanklin, England, PO37 6BN
  • Place, Shanklin Beach
    ‪1 min walk‬
  • Place, Shanklin Old Village
    ‪9 min walk‬
  • Place, Shanklin Chine
    ‪10 min walk‬
  • Airport, Southampton (SOU)
    ‪112 min drive‬

Room options

View all photos for Standard Double Room, Sea View (Room 10)

Standard Double Room, Sea View (Room 10) | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Double Room, Sea View (Room 10)

  • Sea view
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room (Cosy Double)

Economy Double Room (Cosy Double) | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Economy Double Room (Cosy Double)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Partial Sea View (Room 15)

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Double Room, Partial Sea View (Room 15)

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room (Room 17)

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Twin Room (Room 17)

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (Room 18)

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Double Room (Room 18)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Room 8)

Double Room (Room 8) | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Double Room (Room 8)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Double Room, Sea View (Room 9)

Classic Double Room, Sea View (Room 9) | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Classic Double Room, Sea View (Room 9)

  • Sea view
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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Property grounds
Villa Mentone Hotel
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Housekeeping
4.2 out of 5, Very good, 33 reviews
Villa Mentone Hotel

About this property

The Waterfront Inn

This smoke-free guesthouse features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a TV in a common area and multilingual staff assistance.
The Waterfront Inn offers 8 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.
During your stay at The Waterfront Inn, you're just a quick walk from Shanklin Beach. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include multilingual staff, a terrace and TV in a common area
  • Steps from Shanklin Beach and 6 minutes on foot from Pirates Cove Adventure Golf
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a television in common area are also featured at The Waterfront Inn.

This 3.5-star Shanklin guest house is smoke free.

On-site venue – This restaurant specialises in international cuisine and serves breakfast and lunch. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 7 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 12.50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 7.00 per day (33 ft away)
  • Pet fee: GBP 12.50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Waterfront Inn Shanklin
Waterfront Shanklin
The Waterfront Inn Shanklin
The Waterfront Inn Guesthouse
The Waterfront Inn Guesthouse Shanklin

The Waterfront Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 71 reviews
Rating 8 - Good. 16 out of 71 reviews
Rating 6 - Okay. 10 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 3 out of 71 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friends hotel .. great location
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, made my stay easy with my dog.
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Excellent hotel, everything perfect and staff couldn’t have been more helpful
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic one night stay. Staff were great & the bonus of a sea view from the room. Breakfast was superb.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice off season break

Great location, friendly staff, comfy bed.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

S p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was amazing views were amazing the broccoli and Stilton soup was the best we have ever had would recommend
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing, the avocado con eggs with brown toast kept us going all day long! 👍
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Gemma

Liked: Cleanliness, staff & service, amenities
Great location on the seafront with a manageable walk into the town. Good sized room with comfy bed. The staff are lovely and helpful.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Lee

Liked: Amenities
Our room was cold when we arrived. It also could have done with bedside tables and lamps. The shower was set too high unable to turn down. The breakfasts were fine and the staff delightful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service
The staff were lovely and couldn't do enough for you. Our bed was comfortable andbwe slept well. We ate every night in the restaurant as the food was lovely and very reasonable. We will definitely be coming back. 😀
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Michelle

Disliked: Amenities
The walls are paper thin. You hear everything The grouting in the shower was filthy Room way too small for 2people ans 2 dogs Sink to small fo kettle Nice staff Lovely beach
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect seaside hotel for a weekend away

The Waterfront Inn was the perfect place to stay for a great weekend away! It is right on the water (as the name suggests) and has all the amenities one would need. Room was cozy and served its purpose and there is free wifi. The only downside is if you wanted a quiet nights sleep, there is a band / singer that performs right below the rooms on Friday nights. But other than that, the hotel staff were very accommodating and great breakfast is included!
Verified

6/10 Okay

Grenville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and although not big good enough for our needs. The toilet wouldn’t flush and shower temperature couldn’t be adjusted and was red hot. Hand basin was blocked too. We told this to the manager and he apologised and did address and fix all these things so I don’t have any complaints. For the price I’m not sure I’d stay again here though.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Sydney

Liked: Staff & service
Plumbing in the property needs upgrading, very noisy, even when neighbours use their bathroom
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and friendly, helpful staff. Food was great and it was nice to sit on the veranda very early in the morning and listen to the sea. Will definitely go again.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Great location

Great location. Room was outdated and bed was uncomfortable. It was quite noisy and there was no TV signal either. We arrived at 2pm as our confirmation said we could check in then but when we arrived, we were met by an abrupt guy who said check in was at 2.30pm. After few words we were able to check in. Breakfast was average and had to ask for our table to be cleaned. The young girl who served us was great but the rest just looked as if we had spoken in a different language. Overall, great location but wouldn't rush back.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on sea front, lovely astmosphe
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed by how good your staff were. Very attentive and professional, despite how busy it was. Great location, enjoyed our stay and will definitely book to stay here again. Thanks to all
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value for your Money

Comfortable, affordable and excellent location.
Stayed 3 nights in May 2021
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite Coronavirus, I was looked after very well. Food was excellent, the room was great. The bed was comfortable and I had a really good night's sleep. All you could want from a hotel!
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at the beach, nice breakfast, closer to bars and restaurants s good clean family friendly hotel
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Lynn

Liked: Cleanliness
Disliked: Staff & service
The location was good, the service from the staff was terrible we had to wait a long time to place our order, with no apology for our wait very disappointed would not stay there again
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reat stay

Exellent location. Friendly staff.
Stayed 7 nights in Jul 2020
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Fabulous staff and location and decent clean rooms. Would definitely go back
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Desislava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend gateway

Our experience with Waterfront Inn was excellent. Very welcoming staff from the beginning, willing to give you even further information and assistance. They have been there always when needed. The room itself was very warm and clean. The hotel is located very close to the beach, hence it was very convenient for us to take night beach walk. Overall we were extremely happy with the location, staff and service. Thank you so much :)
Stayed 1 night in Feb 2020