Check in was easy but for the price i would have expected way BetterâŠbroken beds not even made, bed sheet dirty house furniture n lighting dirty n webs, jacuzzi dirty dirty, patio dirty n not even lighting No outside firepit nor games football nor basketball all missing We made tye best of it of course after paying 1k for 2 nights but will not rent this location again
The only downside to the place was the pictures makes the living area and dinning area a lot more spacious and rooming then in person. Overall the place met all our needs.
The house was not clean upon check in and the three employees had to stay in a hotel over an hour away. The manager was helpful the next day when I was contacted back from my calls the night before. She did pay for the hotels that was an added cost to us and comped the cleaning. It was not a good experience checking in at all though, need to ensure the house is indeed ready for checkin before the guests arrive.
Cedar Creek was listing now you call it Dogwood Mountain ?????
The property was not clean. Kitchen and tables were not clean.
Hot tub was disgusting - took two days to get it cleaned. They had to completely pump it out. It finally did get cleaned out.
The bbq was a total mess with grease all over the unit and the deck. The grease tray was completely rusted out.
Bedding was not very clean.
Carpet is all stained and very old.
Blinds in bed room are half missing.
Small items. 3 rolls of toilet paper for 8 adults for 5 nights. I should not have to bring TP
Overall place was not as advertised. Cleanliness was terrible and condition of carpets etc. very poor.
I did not even mention the rat feces at front door and sound of rats in walls. But was not clean.
Property could be a gem. But it needs some attention to detail.
Shaver lake was awesome and we had a great time at the lake and made do with the house conditions.
We saw a mouse couple of hours after we arrived and tried to call management but all they texted us back all night was "please be patient and someone will come and help you as soon as possible "
Needless to say we did not rest or enjoy our stay at all.
Everything in the kitchen was also very dirty and old. We used almost nothing in the kitchen and just ate out. Would not return ever again!