Comfort Inn & Suites Gateway to Glacier National Park Reviews
Reviews
8.8
Excellent
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Oh well attitude when confirmed room type couldnt be alloted. Held steadfast on refund policy preventing us from going elsewhere
I slept in chair
Obviously the comfort of your guests is not a priority over greed.
We liked the location on the hill and had stayed there before so we knew what to expect. Buffet-type breakfast was good with a variety of foods to choose from. Coffee was tasty at breakfast area plus we had individual Keurig coffee makers in the rooms. Important when traveling!
Queen bed was comfortable.
This was one of the worst hotel experiences we have ever had. The first morning the hotel ran out of breakfast a full hour and a half before the end of the breakfast time. When asked, we were told "the truck was late."
We left for the day and when we returned to our room we found it had not been cleaned. When i went to the desk to ask why, I was told "we dont do that... we dont clean the rooms during your stay." At no time had anyone mentioned this to us. The result was that we had no towels or washcloths for our second night.
Finally, we had requested an "accessible room." Neither the room nor the property were ADA compliant.
I do not recommend this property. There are other options that are much better.
A very nice clean comfortable hotel to stay in before our drive into Glacier Nationall Park. Pool and hot tub were very nice. Front desk staff were very friendly and the breakfast was a nice big bonus the day we left