See all properties

Hyatt Regency Shenzhen Airport

4.5 star property

Choose dates to view prices

Photo gallery for Hyatt Regency Shenzhen Airport

Lobby
Bar (on property)
Exterior
Building design
Sauna, steam room, body treatments, hydrotherapy, hot stone massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Shenzhen Baoan International Airport, Bao'an District, Shenzhen, Guangdong, 518128
  • Place, Fuyong Ferry Terminal
    ‪7 min drive‬
  • Place, Fenghuang Mountain
    ‪7 min drive‬
  • Place, Shenzhen Airport Golf Course
    ‪8 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (Airport View)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed (Airport View)

8.0 out of 10
Very good
(3 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Airport View)

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds (Airport View)

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 69 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Club Room, 2 Single Beds

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Club Access)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Club Access)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Regency, Suite, 1 King Bed

  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • 126 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony (Regency)

Suite, Balcony (Regency) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Suite, Balcony (Regency)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Club lounge access

Minibar, in-room safe, desk, blackout curtains

Studio, 1 King Bed, Club lounge access

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hyatt House Shenzhen Airport
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 194 reviews
The price is CHF 66
includes taxes & fees
8 Jan - 9 Jan
Hyatt House Shenzhen Airport

About this property

Hyatt Regency Shenzhen Airport

Luxury hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour fitness centre, a sauna and spa services.
Hyatt Regency Shenzhen Airport offers 335 air-conditioned accommodations with indoor private hot tubs and minibars. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, FLO Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

During your stay at Hyatt Regency Shenzhen Airport, you'll be close to Fuyong Ferry Terminal. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body treatments or facials at FLO Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 8 minutes by car from Fenghuang Mountain and 8 minutes from Shenzhen Airport Golf Course
There are 3 restaurants on site. WiFi is free in public spaces. Hyatt Regency Shenzhen Airport offers its guests a full-service spa, an indoor pool, and a sauna. Event space at this hotel measures 10592 square feet (984 square metres) and includes conference space. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Hyatt Regency Shenzhen Airport. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Hyatt Regency Shenzhen Airport has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 126 for adults and CNY 63 for children
  • 3 restaurants

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10,592 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 126 for adults and from CNY 63 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Hyatt Regency Shenzhen Airport Shenzhen
Shenzhen Hyatt Regency Shenzhen Airport Hotel
Hotel Hyatt Regency Shenzhen Airport
Hyatt Regency Shenzhen Airport Hotel
Hyatt Regency Shenzhen Airport Shenzhen
Hyatt Regency Hotel
Hyatt Regency
Hyatt Regency Shenzhen Airport
Hyatt Regency Shenzhen Airport Hotel
Hyatt Regency Shenzhen Airport Shenzhen
Hyatt Regency Shenzhen Airport Hotel Shenzhen

Hyatt Regency Shenzhen Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 197 out of 278 reviews
Rating 8 - Good. 60 out of 278 reviews
Rating 6 - Okay. 10 out of 278 reviews
Rating 4 - Poor. 7 out of 278 reviews
Rating 2 - Terrible. 4 out of 278 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to recover from a long haul flight
Stayed 1 night in Sep 2025

10/10 Excellent

Siew Chai

Stayed 1 night in Sep 2025

8/10 Good

Dane

Liked: Cleanliness, amenities
What's great: Proximity to airport - walkable without stepping outside. Great bathtub. Wonderful view of the airport. The woman who gave me a late check out and seeped happy to do so. Efforts to translate English. What is annoying: * Three Hyatt's, so easy to get confused. * No one will meet people at the arrival area to avoid confusion when requested. * No one speaks English so it's multiple uses of google translate in a country that does it's best to block google. * Hyatt has a maze of elevators with little or no signage. * It's complete lack of signage "to the lobby" is (I learned later) replaced by dim, small projectors on the floor that are barely readable and not where you want to look for signs at eye level. Poor service: * In order to "help the environment" I was handed a bag of typical room toiletries at check in. When I asked why I had to carry my luggage and my toiletries to the room - a first - she pointed at an environmental sign. Apparently all you have to do to show concern for the environment is build a five star oppulent hotel, keep it very cold at 16 degrees (I never like or ask for this and it wastes a lot) and ask guests to carry their own toiletries to their rooms with an extra plastic bag to carry the toiletries. Who knew environmentalism was so easy. No one offered to carry the luggage and reception gestered to the left for the elevators, only to find that all three elevators to the left did not go to the floor and I had to go back to reception.
Stayed 1 night in Sep 2025

10/10 Excellent

Min

Stayed 1 night in Aug 2025

10/10 Excellent

NORIAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lili

Stayed 1 night in Aug 2025

10/10 Excellent

ALEXIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High level services as expected 😇
Stayed 1 night in Aug 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so close to airport
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and modern airport hotel

Nice and modern airport hotel. The rooms are quite comfortable and the facilities are nice. Some things are not very convenient, like you have to walk a long way around to get to the lobby (main path is closed), but this kind of disruption is quite normal in China.
Stayed 1 night in Jun 2025

8/10 Good

Jason, Lorraine

Stayed 1 night in Jun 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good within walking distance from Airport.
Stayed 1 night in Jun 2025

10/10 Excellent

YUNRU, cary

Stayed 1 night in May 2025

8/10 Good

Nils

Stayed 1 night in May 2025

10/10 Excellent

GARRIE

Stayed 1 night in May 2025

6/10 Okay

treu

Business traveller
Liked: Cleanliness, staff & service
Generally I don’t leave reviews. I expected more from this hotel. Room was fine. It is convenient to the airport. The staff was helpful and nice. Fitness facilities like pool and locker rooms didn’t open until 930 or 10 making it impossible to utilize well for anyone with a flight earlier than 1230. For an airport hotel this is disappointing. I feel I would have been better off staying an hour away using the facilities early and traveling to the airport. Went to the buffet dinner and though it was staged well the quality was poor and a lot of the items seemed to be sitting there for hours. Beer on draft empty and never refilled. It felt like the concept was to look like a 4-5 star hotel but to execute much lower.
Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Sung

Stayed 1 night in Apr 2025

10/10 Excellent

GARRIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cory

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a place to go to get a little rest before late night/early morning flight
Stayed 1 night in Apr 2025

10/10 Excellent

So Ngo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

So Ngo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent experience with HR staff

We enjoyed the personal touch from your manager Miss Chan, Mr. Li and the courtesy of almost everyone that we met. Your restaurant has top quality and excellent good. I would not hesitate to recommend your hotel to others. We look forward to staying with Hyatt Regency next time we visit Shenzhen.
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury accommodations. Good restaurants. A little airport noise. Impressive and easy airport access for an early flight.
Stayed 1 night in Feb 2025