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Palace Hotel Shenzhen Luohukou

3.0 star property

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Photo gallery for Palace Hotel Shenzhen Luohukou

Daily buffet breakfast (CNY 48 per person)
Exterior
Executive Twin Room | Memory-foam beds, free minibar, blackout curtains, iron/ironing board
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
No. 1001 Renmin South Road, Shenzhen, Guangdong, 518100
  • Place, Luohu Commercial City
    ‪6 min walk‬
  • Place, Luohu Port
    ‪8 min walk‬
  • Place, The MixC Shopping Mall
    ‪11 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Single Room, 1 King Bed

Superior Single Room, 1 King Bed | Memory-foam beds, free minibar, blackout curtains, iron/ironing board

Superior Single Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Single Room

Basic Single Room | Memory-foam beds, free minibar, blackout curtains, iron/ironing board

Basic Single Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | Memory-foam beds, free minibar, blackout curtains, iron/ironing board

Executive Twin Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | Memory-foam beds, free minibar, blackout curtains, iron/ironing board

Superior Twin Room

  • 25 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Single Room, 1 King Bed

Executive Single Room, 1 King Bed | Memory-foam beds, free minibar, blackout curtains, iron/ironing board

Executive Single Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Palace Hotel Shenzhen Luohukou

Hotel with a 24-hour front desk, near Dongmen Pedestrian Street
Self parking, a business centre and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Change of towels is available on request
Palace Hotel Shenzhen Luohukou offers 80 accommodations with free minibar items and complimentary bottles of water. Beds feature memory foam mattresses. LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, hairdryers and children's slippers.

This Shenzhen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Palace Hotel Shenzhen Luohukou, you're just a quick walk from Luohu Commercial City. Free WiFi in public areas, a business centre and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre, convenience store and laundry facilities
  • 12 minutes by foot from Luohu Port and a 2-minute drive from Dongmen Pedestrian Street
Public spaces have free WiFi. There's an onsite business centre. Palace Hotel Shenzhen Luohukou also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Shenzhen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CNY 60 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 48 for adults and CNY 24 for children

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Lift (90 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Children's slippers
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel Shenzhen Luohukou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 48 for adults and from CNY 24 for children
  • Uncovered self-parking fee: CNY 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, UnionPay QuickPass and WeChat Pay
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Palace Hotel Shenzhen Luohukou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

WINDSOR, PACIFICA

Liked: Cleanliness
Location is ok. TV, channels as are limited Not cable
Stayed 2 nights in Dec 2025

10/10 Excellent

sidney kwok hong

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph, Markham

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very close to the border
Stayed 2 nights in Dec 2025

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
fully excellent
Stayed 9 nights in Nov 2025

10/10 Excellent

Douglas

Stayed 2 nights in Nov 2025

6/10 Okay

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is quiet
Stayed 3 nights in Oct 2025

10/10 Excellent

PIK FAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通便利
Stayed 1 night in Dec 2025

10/10 Excellent

Chung Yan

Liked: Cleanliness, staff & service, amenities
房間整潔，設備非常貼心，職員非常有善，有禮，地點就在地鐵站口，非常便利，一定會再入住
Stayed 1 night in Dec 2025

10/10 Excellent

MIU LAN

Stayed 1 night in Oct 2025

8/10 Good

KIE YUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體感受是良好
Stayed 2 nights in Oct 2025

8/10 Good

Kelly

Travelled with family
Stayed 4 nights in Sep 2025

10/10 Excellent

cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025