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The Interlaken OCT Hotel Shenzhen

5.0 star property

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Photo gallery for The Interlaken OCT Hotel Shenzhen

Indoor pool, seasonal outdoor pool
Lobby
Minibar, in-room safe, desk, iron/ironing board
Executive lounge
4 restaurants; breakfast, lunch, dinner and brunch served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
OCT East, Dameisha Yantian District, Shenzhen, Guangdong, 518083
  • Place, Huaxing Temple
    ‪5 min drive‬
  • Place, Huaqiangbei
    ‪29 min drive‬
  • Place, Luohu Port
    ‪32 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Lake View

  • Lake view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Mountain View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Town House

Minibar, in-room safe, desk, iron/ironing board

Town House

  • Mountain view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Lake View

  • 50 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Mountain View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Mountain View

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Mountain View (Hot Spring Voucher for 2)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View (Hot Spring Voucher for 2)

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Mountain View (Hot Spring Voucher for 2)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Mountain View (Hot Spring Voucher for 2)

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Townhouse Deluxe Room (Hot Spring Voucher for 2)

Minibar, in-room safe, desk, iron/ironing board

Townhouse Deluxe Room (Hot Spring Voucher for 2)

  • Mountain view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Interlaken OCT Hotel Shenzhen

This smoke-free hotel features 4 restaurants, a full-service spa and a water park (surcharge). WiFi in public areas is free. Other amenities include an indoor pool, a fitness centre and a bar/lounge.
The Interlaken OCT Hotel Shenzhen offers 308 accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Interlaken Spa has 10 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. There are hot springs/mineral springs on site.
With your stay at The Interlaken OCT Hotel Shenzhen, you'll be connected to the convention centre and close to Huaxing Temple. You'll find features such as free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at Vista Lago, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Treat yourself to body treatments, facials or hydrotherapy at Interlaken Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a golf driving range and bicycles to rent
  • 6 minutes by car from Huaxing Temple and 15 minutes from Universiade Shenzhen Sports Center
The Interlaken OCT Hotel Shenzhen offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the luxury The Interlaken OCT Hotel Shenzhen.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Vista Lago – This fine-dining restaurant specialises in Italian cuisine and only serves dinner.
Charming Lake Chinese – This fine-dining restaurant serves lunch and dinner. Open daily.
Akiba Japanese Restaurant – This restaurant specialises in sushi and serves lunch and dinner. Open daily.
Interlaken Cafe – This café serves breakfast, brunch, lunch and dinner. Open daily.
Lakeside Bar and Grill – On-site pub. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 100 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Akiba Japanese Restaurant
  • Charming Lake Chinese
  • Interlaken Cafe
  • Lakeside Bar and Grill
  • Vista Lago

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Interlaken OCT Hotel Shenzhen

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 11:00 AM to 11:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Interlaken Hotel Shenzhen
Interlaken OCT
Interlaken OCT Hotel
Interlaken OCT Hotel Shenzhen
Interlaken OCT Shenzhen
OCT Hotel
OCT Shenzhen Hotel
Shenzhen Interlaken
Shenzhen Interlaken Hotel
Shenzhen Interlaken OCT Hotel
The Interlaken Oct Shenzhen
The Interlaken OCT Hotel Shenzhen Hotel
The Interlaken OCT Hotel Shenzhen Shenzhen
The Interlaken OCT Hotel Shenzhen Hotel Shenzhen

The Interlaken OCT Hotel Shenzhen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 57 reviews
Rating 8 - Good. 26 out of 57 reviews
Rating 6 - Okay. 15 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zhiping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喜欢酒店的服务。不太喜欢酒店的食物，味道没有预想的好。
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

温泉不错，酒店设施老旧

酒店比较老旧，赠送生日蛋糕忘记了，温泉不错
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exquisite Mountain/Lake Resort, Very Low Cost

This is an unbelievably beautiful hotel that is incredibly low-priced by U.S. standards and by far the most palatial accommodation I've stayed in throughout the world. It is located well above the very modern city of Shenzhen at the top of a mountain. The hotel has four restaurants and across a swan lake is a massive park with walking trails, food courts and performance stages, along with a series of beautifully illuminated housing structures of all styles and periods which people rent in order to enjoy the mineral baths. These are open to hotel guests, so bring your swimming suit! I am staying in a huge mountain view room with a full living area that faces a lovely waterfall; my friends are staying in lakeside rooms with a round bathtub next to their large picture windows. The bathrooms are modern designer chic, with granite and glass, but as everywhere in this hotel, there are gorgeous architectural elements like etched glass, rich woods, and recessed light with flexible illumination controls. Honestly, you'd pay $2,000 or more per night for a hotel like this. I know it sounds too good to be true, but it is. The place is like paradise, and the people are absolutely wonderful--helpful and attentive, and ultimately able to find someone who speaks English. A Western restaurant offers a $25 buffet with dozens of Chinese delicacies, seafood dishes, and fall-backs like French fries and salad. This resort has many activity areas for children. It's an absolute paradise!
Lobby
Spacious mountain view guest room
Beautiful architectural elements everywhere
Lakeside mineral bath houses at night
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
餐廳選擇很少 交通不方便 茶溪谷閉園了 沒什麼好玩的 酒店設施很少 晚上沒地方去 只能留在酒店 指示不清楚 找不到溫泉
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Anil

Hotel amenities not very good. Italian food not good. Language big problem very Little English speaking. Breakfast is good.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Verified traveller

房間有些太久沒人入住的異味，其他都還好，特別是恆溫空調，溫度剛剛好；露台的風景也很美，白天和晚上的風景各有特色。客服很快，我們找不到空調的開關位置，打去前台，不到數分鐘已經有員工過來幫我們。
Stayed 1 night in Jul 2018
Verified

8/10 Good

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店外圍環境優美,很適合渡假,旁邊就是茶溪谷園區,酒店有專用通道進出,必坐小火車;經過茶溪谷就是大峽谷景區.
Verified

8/10 Good

Beth

Liked: Staff & service, room comfort

酒店环境很好，就在茶溪谷旁边

房间的设施有点欠保养。我住的房间的地板上靠窗处的molding已经明显脱落了。而且进浴室门的地上有很明显的灰尘。 房间真的很大，浴室也很大，浴缸很大，等放水都等了很久：） 酒店早餐还是不错的。值得推荐。
Stayed 1 night in Apr 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境非常優美舒適
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

浴室設施有待提升

入住一樓的房間，浴室的整潔度有待改善：毛巾、沙發、拖靯包裝有些許污漬，其中一個洗手盤有大大條的裂痕；浴室插頭位移位可以見到內牆。 因為房內無Wi-Fi 而要再換房,但換完後還是很慢。 房間外邊可見湖景，光明明媚。行出酒店可徒步到樂園，找到價格相宜的餐廳進餐。
Stayed 1 night in Jan 2018
Verified

6/10 Okay

POON PUI KIT

Liked: Cleanliness, property conditions & facilities, room comfort

Poor check in service

Check in is trouble, wait over one hour
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good lake view. Nice hotel. Good lake view. Nice hotel. Good lake view. Nice hotel. Good lake view.
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

近雲溪谷

我住的是1555房 他離電梯大堂十分十分遠 住了三日兩夜 最辛苦的就是早上肚餓時要走一段路到大堂 晚上回去時又要走到尾 其他十分不錯！
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店位置很好

酒店很漂亮，服务很好
Stayed 1 night in Jul 2017
Verified

8/10 Good

jituantique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth stay

It was a great family visit at oct interlaken .very quit and peacefull. What a great location surrounded by hills . Mini train journey to tea stream valley shows us almost complete valley. Language problem is ver much as they don't know much English except few staff of hotel . Second problem is transport from damiesha to Shenzhen city as taxi people charge Very high and no transportation from hotel to city . But overall experience was great and will give 4/5 marks
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

YFong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

華橋城兩天一夜的好選擇

在華橋城玩晚上待這真的很舒服，景色又美，來兩天一夜的非常推薦住這哦。 缺點是不知道是不是現在都這樣，一張大雙人床其實是兩張單人床併在一起的，希望能改善!
Verified

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great. close your eyes and make a booking

excellent . i would recommend it to everyone . beautiful property and a true 5star
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

整體舒適的酒店

關口交通接駁不算方便。景色不錯。
Verified

8/10 Good

wang kwong

Liked: Cleanliness, property conditions & facilities
房間空調过熱
Verified

10/10 Excellent

shaoping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房间出乎意料的大！真好！
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was indeed a pleasant and relaxing stay. Will go back again.
Verified

8/10 Good

SIU WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店各方面都很好,在華僑城玩樂住這兒是不錯的選擇
Verified

6/10 Okay

Chor Kam Andy

酒店設施與服務

有一些設施已頗陳舊，需要盡快修輯。酒店硬件雖已盡量模仿瑞士風味，但軟件，如職員及服務方式，仍有很大的差距。
Verified

6/10 Okay

JIAJIA

Disliked: Cleanliness, property conditions & facilities

平淡的度假

有點舊了，感覺價錢跟實質服務有點差距，一般般。
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

客房服务太差了！不符合五星级酒店标准！下次不会再住了！

第一天入住房门锁不上，打扫完房间不给留浴巾，可能节假日入住率高，5星级酒店能犯这么低级的错误！打去半个钟没拿来浴巾！找大堂经理投诉才亲自拿过来，送了一盘水果道歉！最后一天房门拿钥匙打不开！下次不会再住了！太差了客房服务！