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The St. Regis Shenzhen

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Photo gallery for The St. Regis Shenzhen

Indoor pool
Outdoor wedding area
1 King Bed,Urban View,Guest Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Serves lunch and dinner
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001
  • Place, KK Mall
    ‪1 min walk‬
  • Place, Shenzhen Grand Theater
    ‪3 min walk‬
  • Place, Shenzhen Museum
    ‪8 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for 2 Twin/Single Beds,City View,Guest Room

2 Twin/Single Beds,City View,Guest Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Twin/Single Beds,City View,Guest Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Twin/Single Beds,Skyline View,Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Twin/Single Beds,Skyline View,Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Twin/Single Beds,Skyline View,Large Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Twin/Single Beds,Skyline View,Large Room

  • Hill view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 King Bed,City View,Guest Room

1 King Bed,City View,Guest Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed,Skyline View,Guest Room

1 King Bed,Skyline View,Guest Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,Skyline View,Guest Room

  • Hill view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed,Urban View,Guest Room

1 King Bed,Urban View,Guest Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,Urban View,Guest Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed,City View,Large Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Large Room

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed,Skyline View,Large Room

Separate bathtub and shower, deep-soaking bathtub

1 King Bed,Skyline View,Large Room

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin/Single Beds,City View,Large Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Twin/Single Beds,City View,Large Room

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 King Bed,City View,Allure Suite

1 King Bed,City View,Allure Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Allure Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed,City View,Caroline Astor Suite

1 King Bed,City View,Caroline Astor Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Caroline Astor Suite

  • Hill view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed,City View,Metropoltan Suite

1 King Bed,City View,Metropoltan Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Metropoltan Suite

  • Hill view
  • 103 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed,City View,Shenzhen Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Shenzhen Suite

  • Hill view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed,City View,St Regis Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,St Regis Suite

  • Hill view
  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 King Beds,Skyline View,2-Bedroom Presidential Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 King Beds,Skyline View,2-Bedroom Presidential Suite

  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

View from room
Four Seasons Hotel Shenzhen
Futian
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, 583 reviews
The price is CHF 174
includes taxes & fees
14 Jun - 15 Jun
Four Seasons Hotel Shenzhen

About this property

The St. Regis Shenzhen

This hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
The St. Regis Shenzhen offers 290 air-conditioned accommodations with indoor private hot tubs and washers/dryers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 46-inch LCD televisions come with digital channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The St. Regis Shenzhen. During your stay, you'll be connected to a shopping centre and just a quick walk from KK Mall. Free WiFi in public areas, free self-parking and 3 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Drawing Room
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, body wraps or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and fitness classes
  • Steps from KK Mall and 5 minutes on foot from Shenzhen Grand Theater
  • Airport shuttle service available for a fee
The St. Regis Shenzhen offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 8 meeting rooms. A children's pool, a hot tub, and a sauna are also featured at the luxury The St. Regis Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
The Drawing Room – This lobby lounge specialises in international cuisine.
St. Regis Bar – This lobby lounge specialises in Fusion cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Elba Italian Restaurant – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Social All Day Dining – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 268 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elba Italian Restaurant
  • Social All Day Dining
  • St. Regis Bar
  • The Drawing Room

Things to do

  • 24-hour health club
  • Books
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Yoga classes

Family friendly

  • Children's books
  • Children's pool
  • Children's toys
  • In-room cot
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The St. Regis Shenzhen

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CNY 450 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 268 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 450 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Shenzhen St. Regis
St. Regis Shenzhen
St. Regis Shenzhen Hotel
The St. Regis Shenzhen Hotel
The St. Regis Shenzhen Shenzhen
The St. Regis Shenzhen Hotel Shenzhen

The St. Regis Shenzhen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 192 out of 277 reviews
Rating 8 - Good. 53 out of 277 reviews
Rating 6 - Okay. 18 out of 277 reviews
Rating 4 - Poor. 8 out of 277 reviews
Rating 2 - Terrible. 6 out of 277 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mathieu

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kit Man

Liked: Cleanliness, staff & service, amenities
Exactly 5 star-stay experience. Unexpected good service before CNY.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Hotel top -10/10
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lan

Liked: Cleanliness, amenities, property conditions & facilities
Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wai Hung

Liked: Cleanliness, amenities, property conditions & facilities
All the staff is friendly and helpful. Only a bit hot when afternoon in the room
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very clean - staff friendly
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in ahenzhen

Nice view great service excellent breakfast
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Lai chun betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot, travel convenience. Excellent butler service.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

PEDRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything were good we were happy with all service .
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Staff are super friendly. Great location right next to KK mall. Nice gym and pool.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel and service.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
A really one of a kind place to stay.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressive hotel. Great breakfast
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel and incredible experience
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and accommodating. It was such a pleasant stay.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
An incredible 5-Star hotel! Just amazing!!!
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks. I like the hotel.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

K

Liked: Cleanliness, amenities, property conditions & facilities
Unparalleled service
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Neesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ALWAYS A PLEASURE

The St Regis never fails to meet you at all levels of luxury.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Wei

Liked: Cleanliness, amenities, property conditions & facilities
Nice tall building. Good breakfast
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful night

Our stay was fabulous. The room was overwhelmingly good.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an iconic building.
Stayed 3 nights in Mar 2025