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Holiday Inn London - Shepperton by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Shepperton by IHG

A modern bar area with a counter, seating, and a variety of bottles and decorative items.
A spacious lobby with a modern chandelier, a reception desk, and a view of the outdoors.
A covered walkway with a modern architectural design, connecting two buildings.
An indoor swimming pool with a hot tub, large windows, and a beach mural on the wall.
A modern dining area with a long table, yellow chairs, and black pendant lights.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Felix Lane, Shepperton, England, TW17 8NP
  • Place, River Thames
    ‪3 min walk‬
  • Place, Shepperton Marina
    ‪6 min walk‬
  • Place, Thames Path
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Premium Room

A bed with white bedding and a wooden headboard.

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a desk lamp, a window with curtains, a mirror, and a coffee maker.

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(36 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a desk lamp, a window with curtains, a mirror, and a coffee maker.

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, a small round table, a chair, and a window with curtains.

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed with Sofa bed

A modern hotel room with a grey sofa, a wooden bedside table, and a bed with white linens.

Premium Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(21 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
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  • Hot tub
  • Pet-friendly
  • Restaurant
4.5 out of 5, Wonderful, 1,445 reviews
The price is CHF 153
includes taxes & fees
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About this property

Holiday Inn London - Shepperton by IHG

Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn London - Shepperton by IHG. During your stay, you're just a quick walk from River Thames. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from River Thames and 11 minutes by car from Hampton Court Palace
As a guest of Holiday Inn London - Shepperton by IHG, you'll find an indoor pool, a hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2691 square feet (250 square metres) and includes a conference centre. A terrace, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn London - Shepperton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Shepperton hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
In The Wings – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,691 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 8 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1003 reviews
Rating 8 - Good. 290 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lowri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful hotel, happy attentive staff very clean good food and kid friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make our stay enjoyable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, amenities
Friendly staff, nice hotel & facilities, rooms clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the IHG Sheppterton. It was a great location and the hotel itself, staff and amenities were great. Perfect for families and they have a kids area which my kids throughly enjoyed. Good size swimming pool and everything was clean. Food was delicious and grest value - kids eat free. Will definitely be returning.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facilities. Friendly staff and good breakfast!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Excellent stay! Everything was perfect
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
The same waitress as served us on 2 previous visits who is great with children requires a special mention
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julie-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for a sewing retreat weekend. The hotel and especially the staff was excellent - the food in particular as I am a coeliac so cannot eat gluten, but the range and volume of GF foods amazing!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
The was well up to standard and the staff were 100% helpful so everything was great 👍
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rosalin

Really lovely room Staff were welcoming and helpful.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from the staff to the food …..will stay again .
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jonna Mae

Breakfast was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Spotless, modern comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, food fantastic and staff friendly and helpful. Our mattress wasn't very comfy with a couple of sunk spots but overall we'd 100% stay again ans recommend to others.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very good breakfast. Excellent staff on reception.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Janean

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time, from the spacious, clean room, food & the friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kayla J

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities
Clean room, spacious shower water available at reception.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Nice room .Extremely friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nikolaus

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, good fitness oprions - including running in the surroundings.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Unique location. Friendly staffs. Lovely breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities
Superb check in, extras and a refurbishments to the hotel resulted in an excellent stay that I would highly recommend to anyone staying in the area or looking to commute into London
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Sue

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean unfortunately we could smell damp in the hallway and the carpet looked a bit old
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Teresia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good variety of breakfast.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Oct 2025