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Aparthotel

Koulen Hotel

4.5 star property
VIP Access

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2 restaurants, breakfast, lunch served; local and international cuisine
Unit with 2 bedrooms | Egyptian cotton sheets, premium bedding, down duvets
Garden
Wardrobe
Daily continental breakfast (USD 15 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Barbecue grill
  • Gym

Explore the area

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Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252
  • Angkor National Museum
    ‪10 min walk‬
  • Pub Street
    ‪10 min walk‬
  • Angkor Night Market
    ‪12 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪53 min drive‬
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Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Unit with 2 bedrooms

Unit with 2 bedrooms | Egyptian cotton sheets, premium bedding, down duvets

Unit with 2 bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Unit with 1 bedroom

Unit with 1 bedroom | Egyptian cotton sheets, premium bedding, down duvets

Unit with 1 bedroom

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Unit with 4 bedrooms

Unit with 4 bedrooms | Egyptian cotton sheets, premium bedding, down duvets

Unit with 4 bedrooms

  • 260 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

View all photos for Unit with 3 bedrooms

Unit with 3 bedrooms | Egyptian cotton sheets, premium bedding, down duvets

Unit with 3 bedrooms

  • 190 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

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About this property

Koulen Hotel

Luxury Siem Reap aparthotel connected to the convention centre, a quick walk to Angkor National Museum
This smoke-free aparthotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a fridge, a microwave and a dishwasher. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also find conveniences, such as a dining area and a sitting area.
Koulen Hotel offers 66 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the room service at Koulen Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Charles de Gaulle Road. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception. This luxury aparthotel has 66 apartments over 3 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony and a Select Comfort bed
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Sala Dining, a buffet restaurant that serves local and international cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, facials or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Angkor National Museum and Pub Street
Koulen Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a steam room, and a terrace are also featured at the luxury Koulen Hotel. Self parking is free. A complete renovation of Koulen Hotel was completed in November 2022.

This 4.5-star Siem Reap aparthotel is smoke free.

The aparthotel hosts a free manager's reception daily.
Sala Dining – This buffet restaurant specialises in local and international cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Sala Cafe – Overlooking the garden, this restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Playground

Restaurants on site

  • Sala Cafe
  • Sala Dining

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 6 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Private picnics
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed: USD 35 per night
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • In-room roll-in shower
  • Lift
  • Low-height bed
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Archery
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Gym
  • Health club
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Water skiing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 buildings
  • 3 floors
  • 66 units
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Double-glazed windows
  • Electric bike charging
  • Energy-saving switches in guestrooms
  • Garden
  • Locally-owned and organised tours and activities
  • Renovated - November 2022
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Koulen Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 15 for adults and from USD 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Koulen Hotel Siem Reap
Koulen Siem Reap
Koulen
Koulen Hotel Siem Reap
Koulen Hotel Aparthotel
Koulen Hotel Aparthotel Siem Reap

Koulen Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 116 out of 143 reviews
Rating 8 - Good. 24 out of 143 reviews
Rating 6 - Okay. 3 out of 143 reviews
Rating 4 - Poor. 0 out of 143 reviews
Rating 2 - Terrible. 0 out of 143 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, room comfort
The stay as perfect. Walking distance to Pub St. and the Night Markets & also conveniently located to Angkor Wat and attractions. One of our travelers fell ill and they coordinated a doctor to the hotel and then were so very helpful during a hospital stay. Very friendly, very helpful, great breakfast included, wonderful pool, and just an overall amazing experience! Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and friendly. We could get everything from the hotel service. That included transportations, bikes rental, and tickets to shows. The hotel and very clean. The breakfast was very delicious. We liked the soup and fruits.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great, as always.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary, KILLARA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We recently had the pleasure of staying at the Koulen Hotel, and I can't recommend it highly enough! From the moment we arrived, the staff were incredibly warm and helpful, making us feel right at home. The room we stayed in was impressively spacious and comfortable. The air conditioning was a welcome relief, keeping the atmosphere cool and pleasant throughout our stay. The bed was large and very comfortable, ensuring restful nights. The bathroom was equally impressive, featuring ample space and all the necessary amenities. The shower was refreshing and well-maintained, which added to the overall comfort of our stay. One of the highlights was the outdoor pool area, which felt like a tropical oasis. The garden was well kept, providing a serene atmosphere to relax and unwind. Breakfast was a delightful experience, with a lovely breakfast room and a variety of choices to start the day off right. Additionally, the on-site restaurant served tasty meals, making it convenient to enjoy delicious food without having to venture far. Overall, our stay at the Koulen Hotel was exceptional. With its friendly staff, comfortable accommodation and beautiful surroundings, it's a perfect choice for anyone visiting Siem Reap.
Stayed 7 nights in Nov 2024

8/10 Good

David, Wellington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very large and spacious for a family of five. The kitchen supplies are basic but adequate. Breakfast was fairly limited but it was low season, not sure if this would change when the hotel is busier. The gym is older but serves its purpose. The hotel is nice and clean with a large pool and helpful, friendly staff. Outside there is always an available tuktuk driver to take you the short distance to the shops. Our hotel arranged the tour / tour guide for us to Angkor Wat and other temples, it was very easy and the guide was really good.
Stayed 3 nights in Sep 2024

8/10 Good

Janardhanan

Liked: Cleanliness, room comfort

Nice hotel centrally situated

Stayed 3 nights in Sep 2024

10/10 Excellent

EDGAR, Seattle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular hotel, very clean! Spacious rooms 80 m2/800 sqf, with one, two and three bedrooms, plus living room, and kitchenette. Staff is wonderful, great restaurant/cafeteria. Very very safe all around, walkable, clean, heat is not too bad! Very happy people! This is our second time in this hotel. E&L from Seattle, USA.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, room comfort

Good choice

Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nathan, Rockville

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and staff! I’m looking forward to a future visit!
Stayed 5 nights in Apr 2024

10/10 Excellent

Shane

Stayed 4 nights in Mar 2024

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Stayed 4 nights in Mar 2024

6/10 Okay

Hiroya

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lance

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property! Must stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was awesome
Stayed 2 nights in Dec 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rachel Shileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 13 nights in Nov 2023

8/10 Good

Terence

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice service apartment feel with hotel facilities. Best of both worlds
Stayed 2 nights in Oct 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, room comfort

Very attentive staff

Extremely helpful and accommodating staff. Went out of their way to please us.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.
Stayed 6 nights in Aug 2023

10/10 Excellent

Tatsuro

Travelled with family
Liked: Cleanliness, room comfort
Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Stayed 3 nights in Aug 2023

10/10 Excellent

azhanizam

Travelled with family
Liked: Cleanliness, room comfort

Amazing Hotel.

The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.
Stayed 4 nights in Jul 2023

10/10 Excellent

AKINORI

Stayed 2 nights in Jul 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.
Stayed 2 nights in Jul 2023