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Ambassador Transit Hotel Terminal 2

2.5 star property

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Photo gallery for Ambassador Transit Hotel Terminal 2

Interior entrance
Lobby
Free toiletries, bathrobes, towels
Interior
Premium bedding, desk, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Singapore Changi Airport, PTB2, Departure, Level 3, Terminal 2, Singapore, 918155
  • Place, Jewel Changi Airport
    ‪7 min walk‬
  • Place, Slide @ T3
    ‪15 min walk‬
  • Place, Changi Swimming Pool
    ‪15 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪1 min walk‬

Room options

View all photos for Single Room (12 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Single Room (12 Hours Usage)

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (6 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Single Room (6 Hours Usage)

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room (6 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Twin Room (6 Hours Usage)

8.2 out of 10
Very good
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (12 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Twin Room (12 Hours Usage)

9.0 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room (12 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Triple Room (12 Hours Usage)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Triple Room (6 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Triple Room (6 Hours Usage)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Single Room, Shared Bathroom (12 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Single Room, Shared Bathroom (12 Hours Usage)

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Shared Bathroom (6 Hours Usage)

Premium bedding, desk, soundproofing, iron/ironing board

Single Room, Shared Bathroom (6 Hours Usage)

8.6 out of 10
Excellent
(18 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

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  • Air conditioning
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includes taxes & fees
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About this property

Ambassador Transit Hotel Terminal 2

All-inclusive hotel in Singapore with a 24-hour front desk
A 24-hour front desk, express check-in and a hair salon are available at this smoke-free hotel. WiFi in public areas is free.
Ambassador Transit Hotel Terminal 2 offers 83 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. Beds feature premium bedding. Premium digital televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Ambassador Transit Hotel Terminal 2. During your stay, you'll be within walking distance of Jewel Changi Airport. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast offered for a fee
  • Just a 4-minute drive from Jewel Changi Airport and 7 minutes from East Coast Park
Ambassador Transit Hotel Terminal 2 is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ambassador Transit Hotel Terminal 2, you'll find express check-in and a hair salon. Public spaces have free WiFi.

This Singapore hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: SGD 20 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Housekeeping (daily)

Spa

  • Manicures/pedicures

Accessibility

  • No lift

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Towels provided

Entertainment

  • 46-inch TV with premium digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: midnight; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before midnight
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located inside Terminal 2. Guests arriving on an inbound flight must not pass through immigration control. Guests arriving from the city must be checked-in on an outbound flight. A valid traveling document must be presented during check-in. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests' checked-in luggage transfer during stay. The hotel is not responsible for guests who are unable to pass through immigration control from the city. Guests who book rooms with hourly use rates are limited to a maximum of 6 or 12 hours from time of check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ambassador Transit Hotel Terminal 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only; flight boarding pass must be presented upon check-in
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Ambassador Transit Hotel Terminal 2.

Property is also known as

Ambassador Transit Hotel Terminal 2 Singapore
Ambassador Transit Hotel Terminal 2
Ambassador Transit Terminal 2 Singapore
Ambassador Transit Terminal 2
Ambassador Transit Terminal 2
Ambassador Transit Hotel Terminal 2 Hotel
Ambassador Transit Hotel Terminal 2 Singapore
Ambassador Transit Hotel Terminal 2 Hotel Singapore

Reviews

Ambassador Transit Hotel Terminal 2 Reviews

8.2

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 442 out of 1006 reviews
Rating 8 - Good. 367 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 60 out of 1006 reviews

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It’s easy and fast, off plane into shower then bed in 30 mins. Exactly what you want and pay for. Will use again.
Stayed 1 night in Aug 2025

10/10 Excellent

Aslam

Stayed 5 nights in Aug 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities
Work was carried out on the floor below from midnight until 4am non stop ,grinder being used
Stayed 1 night in Aug 2025

6/10 Okay

Tonya

Business traveller
Liked: Cleanliness, staff & service
Hotel was fine, as described on website. Convenient location. You do not need to clear immigration. Front desk staff was very helpful. I don't like having to leave the room to go to shared bathroom in the middle of the night. Shower was also shared and fine. Room was dark and quiet. Only complaint, mattress was too hard. I would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding was nice and comfortable. Super clean and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah - Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Pratim, tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with private bathroom with all required amenities. Breakfast or lunch was included which is across from the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Senaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for long layovers un Singapore. Good breakfast
Stayed 1 night in Aug 2025

2/10 Terrible

Jianhui

Disliked: Cleanliness, staff & service, property conditions & facilities
I have never experienced such a poorly managed hotel before. Due to an unclear and misleading description, I was unable to check in despite having a reservation. The listing did not provide accurate instructions that it is for transfer customer only After arriving exhausted from travel, I was left stranded with no help from staff. I could not check in and could not get refund. What a complete waste of time and money! Avoid this place unless you enjoy unnecessary stress and disappointment. Proper communication is the bare minimum for any hotel, and this one failed spectacularly.
Stayed 1 night in Jul 2025

8/10 Good

Viktoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Vedanta Narasimha Swamy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Systematic
Stayed 1 night in Jul 2025

10/10 Excellent

Debabrata, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed Buffett and Stay, after a long 15 hr flight!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Stay here

It was convenient. The bed was hard though. I would stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

sanjay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

John

Liked: Cleanliness, staff & service
Checked in at 2100. Fire alarm went off at 0100 in the services room next to my Room. Alarm was the result of a burst water main resulting in flooding of the floor with water to my door. Service personnel were working on the issue until 0400, loud voices, blowers and vacuum cleaners to remove the water. I got no sleep after 0100. Management refused to refund my booking - saying that I would have to apply through Expedia. Expedia report that the hotel has refused the refund and they have offer US$25 - 10% of the cost. I checked out at 0600 for a flight. Exceedingly poor customer service.
Stayed 1 night in Jul 2025

8/10 Good

Padmini

Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Stayed 1 night in Jun 2025

10/10 Excellent

Khaymar, austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very convenient
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property, but it was a little bit confusing since it is behind Airport Security. I came in to the airport at 6 PM and didn’t depart until the next day. I probably should have stayed at a property outside of the security area.
Stayed 1 night in Jul 2025

8/10 Good

Ratna

Liked: Cleanliness, staff & service, property conditions & facilities
Good location at Terminal 2. The only drawback is the room is small and no toilet inside. Expensive price.
Stayed 1 night in Jun 2025

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for my short layover
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get there until almost 1am. Very quiet. Check-in was smooth and very professional. I will stay here again in the future for sure!
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Jun 2025