Small chairs, might as well stayed at the terminal. Poor directions. I had to take a taxi from terminal 1 to terminal 3. I will not recommend. More trouble than its worth. Not worth the money.
The reason I have made a reservation was that; I need a place to sleep for a few hours. Very disappointed as I was informed that there was no bed at the lounge . I specifically asked for a bed on my reservation.The email I received was also confused; One part of the email says chair no bed then the other part says room requests 1 twin bed.( see the email you sent to me)
I'm not happy with the service provided from Expedia. Very confusing didn't make clear what facilities I would receive at the lounge.
Joel Silva
Front desk staff did not know Expedia confirmation is valid booking. Frustrating to see staff trying to understand where the booking menu to verify the booking. Staff training should be emphasized in this high turnabout competition.
Really just purchased for the ability to have a shower in transit as âshower onlyâ options were inexplicably sold out. Expensive wash but worth it after a long flight. Food was passable, not much else to offer.