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Hotel Waterloo Singapore - Handwritten Collection

4.0 star property

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Photo gallery for Hotel Waterloo Singapore - Handwritten Collection

Lobby sitting area
Front of property
Interior
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Daily buffet breakfast (SGD 20.38 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
78 Waterloo Street, Singapore, 189870
  • Place, Bugis Street Shopping District
    ‪2 min walk‬
  • Place, Fort Canning Park
    ‪3 min walk‬
  • Place, Bugis+ Shopping Center
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 2 Single Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, laptop workspace, blackout curtains, free WiFi

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, laptop workspace, blackout curtains, free WiFi

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

In-room safe, laptop workspace, blackout curtains, free WiFi

Superior Room, 2 Single Beds

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Waterloo Singapore - Handwritten Collection

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a meeting room and concierge services. Change of towels is available on request
Hotel Waterloo Singapore - Handwritten Collection offers 502 air-conditioned accommodations with a safe and complimentary slippers. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Hotel Waterloo Singapore - Handwritten Collection, you're just a quick walk from Bugis Street Shopping District. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Bugis Street Shopping District and a 3-minute drive from Mustafa Centre
Hotel Waterloo Singapore - Handwritten Collection offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Hotel Waterloo Singapore - Handwritten Collection also features multilingual staff, concierge services, and dry cleaning/laundry services. Self parking is free.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel Waterloo Singapore - Handwritten Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 20.38 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2025
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's GPHL Mobile App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Waterloo Singapore - Handwritten Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 20.38 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, DBS PayLah!, PayNow and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's GPHL Mobile App mobile app before check-in.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Hotel Waterloo Singapore - Handwritten Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 35 out of 56 reviews
Rating 8 - Good. 13 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place .. very satisfied and would come back again!
Stayed 2 nights in Mar 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms considering the price and they were spotless! The whole hotel is very clean! The lifts are great, never had to wait longer than a few seconds and the in room filter tap was a great little addition to fill my water bottle. The pool sitting area is a little on the small side and can get a bit crowded, but it's pretty standard for Singapore. All in all a great stay and would recommend!
Stayed 4 nights in Mar 2026

10/10 Excellent

olga, carteret

Liked: Cleanliness, staff & service, amenities
Spotless, spanking new, technologically advanced hotel within walking distance to everything. Zero complains here.
Stayed 5 nights in Mar 2026

8/10 Good

ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning is working well ,staff are very friendly. Breakfast is good for variety of foods. Room service girl is very helpful and did a great job.
Stayed 6 nights in Mar 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel in a great neighborhood, near several Metro stations. The staff are super friendly and knowledgeable. The room was small for 2 people (2 twin beds) but we were only there to sleep. Not much room for large luggage. I’m including a picture of the pool - it’s nice - but again not a lot of space, but big enough to swim some laps. Would definitely come again
Outdoor pool
Stayed 2 nights in Mar 2026

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Compact and bijou is how we would describe this hotel, clean and compact room but had everything you needed. We booked a short 3 night stay here and the location worked well to get around Singapore. Very helpful staff and a good range of choice for breakfast.
Stayed 2 nights in Mar 2026

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location and is very good value for your money. I would definitely stay here again and recommend it. The subway is close for easy access.
Stayed 2 nights in Feb 2026

6/10 Okay

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are very small not good when travelling with kids in general not kid friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning worked wonderfully. Room was very clean.
Stayed 8 nights in Feb 2026

10/10 Excellent

Jacqueline

Stayed 7 nights in Feb 2026

6/10 Okay

Arman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was too small with no closet or storage space. Only one rod with 5 hangers attached to the wall. Sink is inside the room and separate from the toilet and shower which is not the best set up. There was some loud noise for a couple of hours each day apparently from maintenance activities, inside or outside the hotel. On the positive side the staff were very polite and helpful and the room was clean.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jia

Stayed 1 night in Feb 2026

8/10 Good

j

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean but did have trouble with the TV. I found the baggage staff were very helpful but check in staff could be a bit more helpful and maybe smile more. restaurant and cleaners friendly. Great location.
Stayed 7 nights in Feb 2026

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
This is a nice new hotel and very close to the MRT. Rooms were clean and smart with everything still looking very new. Having the MRT so close made it easy to travel around. If going again then I’d stay again. Breakfast in the mornings was quite busy especially around the coffee machine. Bed comfortable, good shower and filtered drinking water on tap. Overall a good place to stay.
Stayed 2 nights in Feb 2026

8/10 Good

Grayson

Travelled with family
Staff was great and the room was very clean.
Stayed 8 nights in Feb 2026

10/10 Excellent

Adolf

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic experience. The staff were so friendly and helpful. The rooms were new and clean and modern. I will stay there again
Stayed 1 night in Feb 2026

8/10 Good

Elna

Stayed 3 nights in Feb 2026

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Modern and clean room. Convenient location for Downtown Singapore.
Stayed 5 nights in Feb 2026

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and staff were friendly.
Stayed 3 nights in Feb 2026

10/10 Excellent

Benjamin

Stayed 2 nights in Feb 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Rooms were spotless, the standard was high and a great location. We loved our stay and would come again
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place Very nice staff Very well kept
Stayed 2 nights in Feb 2026

8/10 Good

Nashiruddin

Stayed 3 nights in Feb 2026

10/10 Excellent

Gavin John

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel was outstanding. Way above my expectations. The staff were incredibly friendly and helpful. The room was perfect, very modern, fresh and tech was utilised to operate every aspect of it, open/close curtains, turn on/off A/C, turn on/off lights and for local knowledge.
Stayed 9 nights in Jan 2026

10/10 Excellent

Jyotirmayee

Stayed 3 nights in Jan 2026