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New Cape Inn

2.5 star property

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Photo gallery for New Cape Inn

Lobby sitting area
Hallway
Front of property
In-room safe, individually decorated, individually furnished, desk
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Seng Poh Road,3, Singapore, SIN, 168891
  • Place, Robertson Quay
    ‪7 min walk‬
  • Place, Singapore General Hospital
    ‪12 min walk‬
  • Place, Orchard Road
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, individually decorated, individually furnished, desk

Standard Triple Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, individually decorated, individually furnished, desk

Family Quadruple Room

  • City view
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Balcony Triple

Standard Balcony Triple | Children’s theme room

Standard Balcony Triple

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy King (No Window)

Economy King (No Window) | In-room safe, individually decorated, individually furnished, desk

Economy King (No Window)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

New Cape Inn

Concierge services, a 24-hour front desk and free Wi-Fi in public areas are available at this hotel. Additionally, multilingual staff assistance, a reception hall and a vending machine are on-site.
New Cape Inn offers 76 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at New Cape Inn, you're just a quick walk from Robertson Quay. Free WiFi in public areas and concierge services are available.
  • Free WiFi
  • Amenities include multilingual staff, a lift and a vending machine
  • Just a 4-minute drive from Orchard Road and a few minutes from Bugis Street Shopping District
New Cape Inn offers its guests a vending machine, multilingual staff, and concierge services. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Singapore hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift
  • Thin carpet in room

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property requires that guests have proof that they have stayed within Singapore for 14 days prior to check-in. This property is not approved to accept Stay Home Notice (SHN), AirTravel Pass (ATP), Reciprocal Green Lane (RGL) and Periodic Commuting Arrangement (PCA) travelers. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Cape Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

New Cape Inn Singapore
New Cape Singapore
New Cape Inn Hotel Singapore
New Cape Inn Hotel
New Cape Inn Singapore
New Cape Inn (SG Clean)
New Cape Inn Hotel Singapore

New Cape Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 220 reviews
Rating 8 - Good. 89 out of 220 reviews
Rating 6 - Okay. 56 out of 220 reviews
Rating 4 - Poor. 21 out of 220 reviews
Rating 2 - Terrible. 16 out of 220 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hiok Meng

Stayed 3 nights in Nov 2025

4/10 Poor

Rungrat

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is too old, lobby photo is the tricky part. Furniture in the room peeling, wallpaper on furniture shifted off. Lots of ants in the room, can’t leave food outside. The fridge not working well. Dust on the wall shows sign of never clean for ages. Curtain and carpet stains, quite disgusting the place. Internet very poor. I have no choice to move out. Have to stay til the end of booking. I chose this place because the photo looks like bright room and clean, plus the location is good. Overall, only location is good for me to go to work.
Stayed 11 nights in Oct 2025

6/10 Okay

Yet

Travelled with group
Disliked: Amenities, property conditions & facilities
Havelock MRT nearby a bonus
Stayed 3 nights in Oct 2025

6/10 Okay

Julie, Bargo

Stayed 1 night in Oct 2025

8/10 Good

Julie, Bargo

Travelled with group
Disliked: Property conditions & facilities
Place is desperate for an upgrade But bed was comfortable and sheets felt fresh and clean. Shower pressure was great It was great location close to subway station on brown line
Stayed 3 nights in Oct 2025

10/10 Excellent

Mitoss

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to eat as the property sits right beside with a restaurant.
Stayed 3 nights in Jul 2025

2/10 Terrible

Stalin

No windows for my room. Bed is very older and bad shape. TV is not working. Nobody pick up the phone. Never go to this place.
Stayed 1 night in Mar 2025

10/10 Excellent

MR BRIAN F

Liked: Cleanliness, staff & service, room comfort
Old but comfortable
Stayed 1 night in Feb 2025

2/10 Terrible

Davide

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should not be allowed by any agency to work. It should be closed, sanitised and refurbished. We had bugs in bed and around the room, mold on the ceiling, water dripping in a corner, stains on the walls, the carpet supposed to be beige, but it was dark brown and sticky. Disgusting and dangerous.
Stayed 5 nights in Oct 2024

8/10 Good

david

Liked: Staff & service, property conditions & facilities
Can’t bring in food for late supper Ants appear from nowhere. Otherwise good for its price range.
Stayed 5 nights in Oct 2024

2/10 Terrible

Ravi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience. Bathroom door doesn’t lock, shower head falls off literally, water flow was weak and so on
Stayed 1 night in Jun 2024

4/10 Poor

Guler

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small dated hotel. Staff not very helpful, had to wait until 3pm after a 13 hour flight to check in. Room was very dirty, dusty and smelled like damp. Needed a good clean, I stayed there 3 nights, it was near nice food places very reasonable and near most attractions.
Stayed 3 nights in May 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway and bus transport service to all parts of Singapore.
Stayed 6 nights in Apr 2024

6/10 Okay

Angel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient to train station. Place was run down Staff were helpful
Stayed 2 nights in Apr 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Some nice restaurants close by for either local or western cuisine
Stayed 1 night in Feb 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean & quiet hotel. Very convenient to MRT. Good for stopover.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marylin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Li

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

aung

Stayed 3 nights in Sep 2023

8/10 Good

SIN ENG

Liked: Staff & service
Disliked: Property conditions & facilities
Frankly the hotel is not impressive but at least it's a decent and clean place to stay-in. The location is good! Staff is helpful too!
Stayed 13 nights in Jul 2023

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So accessible in regards to transport, food / restaurants. Manager been so accommodating and have granted our request to have our rooms in the same floor (for I have booked 4 rooms all together) but to my surprise we have our rooms next to each other.
Stayed 6 nights in Jun 2023

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Got everything needed for an affordable stay, close to the MRT, food market and 7 Eleven
Stayed 5 nights in Jun 2023

2/10 Terrible

Ben

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not what it's being advertised. It looks nothing like the picture on the web site. The reception is rundown and the air conditioning unit was dripping water in the lobby. The carpet in the hallway to the room was worn out and have big patch of stain all over. The room is small the carpet is dirty and stained, you can acutely see the dust bunny at the end of the bed. The bathroom is old and the shower has mildew growing on the floor and walls. In term of house-keeping, we were told that it will be serviced every other day (new green program) which is ok with us as we normally hang our towels and reuse them. however due the the tropical temperature we did take more shower than expected and by the third day we were in need of fresh towels so we place our towels in the bathroom sink indicating that we need fresh towels, house keeping did not get the message or did not care about our request, they simply folded our wet towels and place them on the counter. Finally, I don't know how does the SG Clean folks certify their properties but how can you certify a property as sanitized when there is mildew growing on the shower wall. All of this is to say, I would recommend that you stay way from this hotel even though it is in a very nice neighbourhood.
Stayed 4 nights in May 2023

8/10 Good

Pattarapong, Bangkok

Travelled with group
In front of the property is Exit 1 of Havelock train station which is very convenient to travel around. The property condition and room is okay but overall of what I paid for and what I received. I am satisfied and will revisit.
Stayed 1 night in Mar 2023

2/10 Terrible

Yuly

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very dirty bathroom . Not cleaning staff.
Stayed 4 nights in Feb 2023