The lack of consistent useful communication from the property manager, Vacasa, and the TOTAL ABSENCE of a local contact person, despite our repeated requests over 4 days, made this a very negative experience. During an exchange of 24 emails back and forth and several phone calls, we never heard from the same person twice, NONE of them were local, and we were unable to have a productive conversation to solve problems! We NEVER got a door code that worked (they kept giving us a 10 digit code that looked like a phone number, that did not work), and only got the correct code to the key box after several requests. If a back door hadn't been unlocked when we arrived, we would not have been able to get into the house! The house itself was lovely, comfortable and well-equipped and we normally would be happy to stay there again, but our experience with Vacasa was very frustrating.