Room was ok. Apparently they accommodate homeless people. This was very evident with the bouse of people shouting to ithers through their room walls, banging on walls. All males aporox 5, shouting etc. A nale entered ny bedromm just after midnight, using nt door code. As a lone female traveller I was petrifued and fod not sleep for the rest of the evening, as the maoes wrre in and out of each others rooms using the codes and at any moment I thought someone was gping to come into my room again. Absolutely awful.
The room was very dated, and very small. Took me 10 minutes to get the shower to the right temperature, and water pressure very poor. The view outside the only window where the car park was, was terrible, litter all over the place, and in an enclosed area was a very big pile of rubbish, was an eyesore and disgusting.
The hotel was ok but the noise and the people running up and down was unacceptable , I understand this is outside your control but the manager was in house and did not stop this,
The room was in the basement and cold as a meat locker. Desk staff had to bring a portal heater. No control on temps as system is automated to run for a bit and then shut off. Tiny room with terrible beds. Lift out of order. We had a family emergency and had to leave early and they refused to give a refund (as was prepaid) even though the front desk staff said they'd do what Expedia said / asked.
Room was okay could have been cleaner, furniture had seen better days but the bed was comfy. The room was cold with radiators on full there was no heat coming out. Staff were friendly checked us in we went to room but it was still occupied we went back to the reception and the rectified this and moved us to a new room within 10minutes.
Got to stay 4 day's and is November time , must say the room was kept quiet warm especially at nights that the temperature dropped.
Over all had a good experience with very helpful staff.
The was breakfast included on my stay but i was too lazy to get up in the mornings đ , but the option was there if i wanted.
I do raccomend this hotel. Is good value for money.
Room was badley laid out for a family very small bathroom had remains of tablet packets on the floor that my 5 year old found when I messaged about complimentary breakfast they advised they couldnât find my booking I have stayed before and thought it was ok for the money but not this time curtains were hanging down very grotty wonât be staying there again any time soon
Blood up the steps as you walk in, approximately 30 bags of rubbish to the rear of the property. I stayed for 2 nights and left. Would not recommend. Id ideally like a refund but doubt theyd accommodate that.
Enjoyed the convenience of location, car parking was a really good bonus.
I few small details in the room m, we feel was a little below par.
Though in the hole, no complaints and would definitely use again
The staff were lovely and very friendly. The hotel is beautiful. Very clean. The beds were unbelievable comfy, best 3 nights sleep Iâve ever had in a hotel. I stayed there with my two children and we will definitely be returning.
Friendly and welcoming staff. Free parking. The suite we were staying in, was on the top floor, had good size rooms and nice bathroom. Fridge, plenty of teas and coffees and toiletries available. Clean bedding and towels.
Unfortunately room was full od dust and cobwebs, there was no bulb in a floor lamp and no tea spoons only soup spoons - all of it did not affect our stay. We had a lovely time at Oyo Ivy Hotel