This was a perfect spot for a few days in Malta. The staff team was superb â helpful, friendly. The Mae you feel at home! Plus thereâs coffee, tea, water and fresh fruit available any time. Itâs located in a more residential area so you can be away from the hustle of the ferry terminal â but an easy walk to the ferry, to shops and to the St. Julianâs area and seaside promenade. We loved the more authentic area. The room worked great â it was a good size, had a small balcony and a desk. Thereâs also a very nice courtyard and pool that everyone can use, and sitting areas and a library. If you want a great place to stay with friendly hosts and youâre not into being right on the waterfront this is a great choice!
To me, customer service is everything, I love when staff go above and beyond for their customers. I paid $50 dlls for one night which is expensive for a B&B during low season. the breakfast was not included. I had to pay 0.50 cents. I did not have any cash, I offered to pay via PayPal, they declined. The owner suggestion was to go to an ATM and withdraw money. All that trouble so they could get the 0.50 cents I had to pay for breakfast. That is how you lose a customer. Terrible treatment and poor judgement. Sometimes you have to do what is best for the customer.