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Mountain Lake Hotel

3.0 star property

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Photo gallery for Mountain Lake Hotel

Restaurant
Indoor pool, open 10:00 AM to 8:00 PM, pool loungers
Apartment, 2 Bedrooms, Fireplace, Mountain View | 1 bedroom, desk, soundproofing, iron/ironing board
Front of property
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Pet-friendly
  • Spa
  • Pool
  • Laundry

Explore the area

View in a map
19-21 Smolyanski ezera str., Smolyanski ezera area, Smolyan, Smolyan, 4700
  • Place, Smolyan Lakes - Snezhanka
    ‪10 min walk‬
  • Place, Pamporovo Ski Resort
    ‪15 min drive‬
  • Place, FunPark Pamporovo
    ‪20 min drive‬

Room options

View all photos for Double Room, Mountain View

Double Room, Mountain View | 1 bedroom, desk, soundproofing, iron/ironing board

Double Room, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom, Fireplace, Mountain View

Apartment, 1 Bedroom, Fireplace, Mountain View | 1 bedroom, desk, soundproofing, iron/ironing board

Apartment, 1 Bedroom, Fireplace, Mountain View

  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, Fireplace, Mountain View

Apartment, 2 Bedrooms, Fireplace, Mountain View | 1 bedroom, desk, soundproofing, iron/ironing board

Apartment, 2 Bedrooms, Fireplace, Mountain View

  • 80 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Duplex, 3 Bedrooms, Fireplace, Mountain View

Duplex, 3 Bedrooms, Fireplace, Mountain View | Private kitchenette | Fridge, electric kettle

Duplex, 3 Bedrooms, Fireplace, Mountain View

  • 100 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, desk, soundproofing, iron/ironing board

Deluxe Double or Twin Room

  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Premium Apartment

Premium Apartment | 1 bedroom, desk, soundproofing, iron/ironing board

Premium Apartment

  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Mountain Lake Hotel

Family ski hotel with full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Mountain Lake Hotel for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Mountain Lake Hotel offers 33 accommodations with complimentary bottles of water and complimentary bathrobes. LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Smolyan hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
During your stay at Mountain Lake Hotel, you'll be within walking distance of Smolyan Lakes - Snezhanka. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include supervised childcare, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and a playground
  • Just a 1-minute drive from Smolyan Lakes - Snezhanka and 14 minutes from Stoykite - Snezhanka
  • Free ski shuttle service
  • Dogs welcome for a fee
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers a children's pool and a sauna. Self parking is free.

Smoking is allowed in designated areas at this 3-star Smolyan hotel.

Guests are served a free buffet breakfast daily from 8:30 AM to 10:30 AM.
Mountain Lake Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: BGN 30 for check-in between 2:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: BGN 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 26 November and 1 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: BGN 20 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BGN 120 per vehicle (one-way)
  • Pet fee: BGN 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee: BGN 30 for check-in between 2:00 PM and 6:00 PM
  • Late check-out fee: BGN 30 (subject to availability)
  • Firewood fee: BGN 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mountain Lake Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mountain Lake Hotel Hotel
Mountain Lake Hotel Smolyan
Mountain Lake Hotel Hotel Smolyan

Mountain Lake Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eliyahu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Joong Ae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Cozy and Nice hotel~

Hotel's location was abit far from the ski center, but the around of the hotel was beautiful~~~we loved it. the food was so good from the resturant too.
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Excellent place!

Beautiful hotel in the midle of the woods close to a lift that takes you to the top of the mountains with a breathtaking view! There is a tower with a restaurant at the top of it. Arrived at 22:00 and there was no reception, we got the key from the waitress of the restaurant. We wanted to eat and she said it was closed even in the door was written till 24:00. Big room with a view to the mountains in the third floor without lift, no air condition and we couldnt open the windows because there were plenty of mosquitos. We stayed two days and for our surprise they didnt change the towels or ordered the bed, only took the garbage. Breakfast was good. We left early morning at 8:00 and we left the key in the desk because there was no one and we missed breakfast because it only started at 8:30.
Stayed 2 nights in Jul 2019

10/10 Excellent

feyzullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

MURAT CAGLAR

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
YEMEK İÇİN REZERVASYON GEREKTİĞİ SÖYLENMEDİ...AÇ KALDIK...
Stayed 1 night in Feb 2024

10/10 Excellent

Fatma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Personal und die Umgebung ist zauberhaft.
Stayed 2 nights in Feb 2023