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Hotel Rivoli

3.0 star property

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Photo gallery for Hotel Rivoli

Interior detail
A rooftop terrace with a hot tub, two chairs, and a table.
Interior entrance
Minibar, in-room safe, desk, soundproofing
A dining area with a table set for four, surrounded by clear chairs, and a staircase with glass railings.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Via Santa Maria delle Grazie 16, Sorrento, NA, 80067
  • Place, Sorrento Lift
    ‪2 min walk‬
  • Place, Piazza Tasso
    ‪2 min walk‬
  • Place, Corso Italia
    ‪3 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪80 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Triple Room, Multiple Beds

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A modern room with a glass dining table, white walls, a bed with a headboard, and a small window.

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Attic)

A bedroom with a bed, a window, a small table with a plant, and a shelf with a plant.

Suite (Attic)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Flexible Room (room change)

Flexible Room (room change) | Minibar, in-room safe, desk, soundproofing

Flexible Room (room change)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double or Twin Room, Non Smoking, City View

A neatly arranged bedroom with a bed, bedside lamps, and a window with curtains.

Economy Double or Twin Room, Non Smoking, City View

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Rivoli

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and valet parking. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Hotel Rivoli offers 8 accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Rivoli. During your stay, you're just a quick walk from Piazza Tasso. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast offered for a fee
  • Valet parking available for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • Steps from Sorrento Lift and 3 minutes on foot from Piazza Tasso
  • Airport, railway station and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. A library, a terrace, and multilingual staff are also featured at Hotel Rivoli. Parking is available for a fee.

This 3-star Sorrento hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (EUR 25 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee: EUR 10 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • Lift
  • Tile flooring in room

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in a Flexible Room (room change) category may be required to change rooms during their stay.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per pet, per stay
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Rivoli offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT063080A19WRNGMDY

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Au Relais Rivoli
Au Relais Rivoli Hotel
Au Relais Rivoli Hotel Sorrento
Au Relais Rivoli Sorrento
Hotel Rivoli Sorrento
Rivoli Sorrento
Hotel Rivoli Hotel
Hotel Rivoli Sorrento
Hotel Rivoli Hotel Sorrento

Hotel Rivoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 167 out of 269 reviews
Rating 8 - Good. 70 out of 269 reviews
Rating 6 - Okay. 21 out of 269 reviews
Rating 4 - Poor. 6 out of 269 reviews
Rating 2 - Terrible. 5 out of 269 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops nearby
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Zackriah Javeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location very clean good breakfast comfortable bed good shower and above all very good communication and very quick response for queries
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Many shops and restaurants around. 12 min to the train station, also to the ferry port (steep stairs). Staff were very polite and friendly. Room was clean with safe and mini fridge. Water pressure was a bit low. Breakfast had enough selections, cold cuts, fresh fruit and variety of sweets. The cancellation-free period was short, until two weeks prior to your stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

somers

Liked: Cleanliness, amenities, property conditions & facilities
We come to Sorrento every year…this is first time staying at Hotel Rivoli. Great hotel and great location!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and well up-kept, in a very good location walking distance to restaurants, shops, the sea front and train station. Room was clean and maintained, comfortable beds. Breakfast was varied and very nice and the staff were very helpful and accommodating moving breakfast slightly earlier for us one day when we needed to leave earlier.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Breakfast was filled with variety and pleasant. Location was very easy for seeing sites, going to restaurants and going for walks. Staff was very nice and helpful.
Stayed 1 night in Sep 2025
Verified

8/10 Good

YAKELIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

We enjoyed our stay. The hotel is centrally located, staff were friendly.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in perfect location very good value for money stuff friendly and helpful breakfast good.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to all the action and transportation and great host and employees
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay in.

Great spot as it is right in the heart of the city and the hotel is manned 24x7 providing great security.
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, Lovely staff and fantastic location - walkable but down a quieter side street.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staying

Lovely boutique hotel!
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Sorrento at the Hotel Rivoli was simply perfect. The location, the staff it was all amazing.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated in an excellent location, close to the main shopping area and good restaurants as well as the train station. The staff are extremely friendly and helpful and we wouldn’t hesitate to stay again.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely friendly and very helpful with all of our questions.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility is a perfect location!
Stayed 1 night in Jun 2023
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very basic but clean and friendly staff.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Les van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue and friendly staff. Located close to everything. I will stay here again.
Verified

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, great hospitality

cant wait to go back to sorrento. the hotel was in a great central location, an the hospitality was the best in italy.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Great location!

Just in for an overnight, but it was clean, comfortable and had a great location in the Duomo Square and ear the ships and restaurants.
Verified

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service, room comfort

Clean & Basic Hotel - Good Location

4 day break visiting Sorrento, Pompeii & Capri.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super small hotel in centre of town

Comfortable hotel in a central yet quiet location with welcoming, friendly and helpful staff
Verified

8/10 Good

Sarahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience! The staff is amazing, friendly and helpful, thanks to Fabio!! This is our second time at this hotel and I wouldn't change it. The location is also the best!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel in great location.

Site seeing vacation to Sorrento, beautiful city. Hotel is in a great location. Not an upscale hotel but priced great and friendly staff. Would stay there again no problem