I was impressed the second I booked the property. The owners sent a detailed document on the property, house staff, restaurant/excursion suggestions, etc. Hope was very responsive with all my questions, Bernard,the house manager, felt like family and we honestly didnât want to leave him at the end of our trip;). Pablo, the chef, made us delicious local dishes! He even prepped the fish we caught deep sea fishing and Albert, the security guard grilled it for us two of the evenings! Joan and Cookie, the ladies who worked there, helped wash our clothes! We were treated like royalty there. Albert taught us a dice game and a card game he grew up playing and told us stories of his family and life there The house itself is beyond gorgeous and the views took our breath away. We have twin 13 year old boys and a 10 year old boy and they loved staying there!! It was a âfirstâ for us to stay in an outdoor living type house. Two of the rooms had AC but the others did not. AC wasnât necessary with the cool ocean breeze!! It was lovely!! I did wear ear plugs as the birds and grasshoppers are loud! lol The trail to the sea was a bit roughâŠdonât wear flip flops like we did;). We did walk down to the end of the road (about a mile on a rough hilly road) and snorkeled at the hotel beach area, which was lovely! We brought our own snorkel gear but many guests left gear behind so there is a ton already at the house. 10 stars all around!!!